otterbox.com Customer Reviews Collected from otterbox.com
OtterBox - Defender Series Case for Apple iPhone 6 Plus and 6s Plus - Black
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 678 reviews
5 Stars
493
4 Stars
87
3 Stars
46
2 Stars
21
1 Star
31
90%of customers recommend this product. 
(
601 out of 667
)
Customer Reviews for OtterBox - Defender Series Case for Apple iPhone 6 Plus and 6s Plus - Black
Customer Rating
5 out of 5
5
Awesome!
on October 25, 2015
Posted by: NLW1122
Gender:Female
I really love Otterbox products. I've had them on my old phones and now my iPad, iPod and my new iPhone. The colors are great and gives great protection. The 3D Touch works great with the case! The only thing I'm a little disappointed about is that I ordered my case when it was still in the process of being made and waited about a week and half , which I knew I would, but when the case came it did not come with a holster.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Excellent improvement
on October 26, 2015
Posted by: homeschoolmom365
Verified Purchase:Yes
I applaud Otterbox for taking care of the screen protector issues with the former version of this Defender case for iPhone 6s Plus. It fits well and does what Otterbox has always done - protects my investment.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
poor purchasing info
on October 27, 2015
Posted by: billy12345678
Verified Purchase:Yes
I purchased a Defender. The sales information on the Defender was so unclear that I was not sure the purchase included the holster...so I ended up buying one as well,...have 2.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Could be even better...
on October 27, 2015
Posted by: YellowStinger
from SC
Gender:Female
Verified Purchase:Yes
I only wish the Otter Box would make the clip removable as it would fit better in my handbag if I could remove it but keep my cover on it for the protection.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great Product
on October 28, 2015
Posted by: bkadbcde
Verified Purchase:Yes
The product is great the only problem i had was that I paid more for the "CUSTOM" defender and it didn't come with a belt clip. When i could spend less at a retail store and it comes with a belt clip
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Otterbox
on October 31, 2015
Posted by: PinkPower4Life
from USA
Gender:Female
Verified Purchase:Yes
OtterBox is one of my top choices for cases. It has protected the phones I have owned over the years against drops even on a hard tile floor and against minor splashes where there are port covers or covered by the case. The one I have now in Hibiscus Frost (Pink & White) for the iPhone 6s Plus has a soft back that makes it easy to grip and keeps it from sliding around on the surface when placed on its back. I like that the pink has a touch of sparkle to it as well. Sometimes the pink will get a little discoloration. I have been able to get that off with a little rubbing alcohol and a soft cloth or Mr. Clean sponge. Do not use this on the screen protector though. I like that I can build my own case too.
My only wish is that they make the "Preserver" series for the model of phone I have. It was one of the best waterproof cases I have ever owned.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
It's so Big!
on October 31, 2015
Posted by: GenieBeanie
from Sterling, VA
Gender:Female
Verified Purchase:Yes
I loved the defender for my iPhone 4S. I received years of protection and durability. So when it was time to upgrade to upgrade to my new 6S Plus, I didn't hesitate to order a new defender. However, I didn't realize how much thicker and larger it would be. I am so torn, knowing that this case will give me the best protection on the market, but I lose the beautiful sleek style and the truly lovely look of the rose gold back. I wish you offered a clear defender case. That said this is an excellent product.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, November 7, 2015
Hey GenieBeanie,

Awesome to see such affinity for the OtterBox brand! Thank you for being such a longstanding Otter friend and fan – we truly appreciate it!

We're sorry you're having a bit of a dilemma regarding the size of your latest OtterBox Defender, but we do actually have a couple of other options that are a bit more streamlined in design and might be just what you’re looking for! Feel free to check out our Commuter and Symmetry Series right here on our website by following the links below:

Commuter:
http://www.otterbox.com/en-us/iphone-6-plus-6s-plus/commuter-series-case/apl4-alp100.html?dwvar_apl4-alp100_color=20#start=3

Symmetry:
http://www.otterbox.com/en-us/iphone-6-plus-6s-plus/symmetry-series-case/apl28-iphp15.html?dwvar_apl28-iphp15_color=20#start=2

If you have any questions or would like any assistance placing a new order, our friendly Otter sales team is always happy to help! Just give us a call at 1-855-688-7269, and we'll get right on the case!

Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Customer service
on November 1, 2015
Posted by: Outwest
Verified Purchase:Yes
I was treated very well. The call taker was more than helpful and very understanding of my problem. Easily fixed that's to him.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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