otterbox.com Customer Reviews Collected from otterbox.com
OtterBox - Defender Series Case for Apple iPhone 6 Plus and 6s Plus - Black
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 678 reviews
5 Stars
493
4 Stars
87
3 Stars
46
2 Stars
21
1 Star
31
90%of customers recommend this product. 
(
601 out of 667
)
Customer Reviews for OtterBox - Defender Series Case for Apple iPhone 6 Plus and 6s Plus - Black
Customer Rating
3 out of 5
3
Clip Breaks
on February 25, 2017
Posted by: CoachT66
Verified Purchase:Yes
The case is fine the clip isn't strong enough. Constantly breaking( this is the third case I have been through).
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team, February 27, 2017
Hi Coach,

We are sorry that you are having some bad luck with the belt clip holster on the Defender case. We completely understand why this would be disappointing. Please keep in mind that we can typically replace the holster through our easy warranty.

If you ever need any assistance with an OtterBox product please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Does the job
on February 25, 2017
Posted by: Ripley
Verified Purchase:Yes
Use it at work, stands up well and lasts for years
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
GREAT
on February 25, 2017
Posted by: DM8065
Verified Purchase:Yes
Love the great service on those rare occasions when you need it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
A well needed purchase.
on February 25, 2017
Posted by: Pardo
Verified Purchase:Yes
Was in need for this at work. And it is helping out well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
fits and works well
on February 25, 2017
Posted by: 6pluss
Verified Purchase:Yes
I like the way it fits the iphone6spluss, it gives you all access you need
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
saved so much
on February 25, 2017
Posted by: Guy67
Verified Purchase:Yes
broke 5 phones in less than 3 years ( there is no otter box for that phone ) have dropped the defender down stares and out of the car also slammed it in a car door my phone inside it was fine
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Quality Quality Quality
on February 26, 2017
Posted by: Glenn P
Verified Purchase:Yes
My otter box belt clip is the most reliable and safe attachment for my I-Phone.
The no hassle guarantee even after a year of use is remarkable. Highly recommended product !!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Ok, but could be better
on February 26, 2017
Posted by: Raven30
I bought this case about 2 years ago. It works well and I didn't mind that it made my phone bulky. I just wish it did better on the dust protection. I don't work with dirt or in a dusty area, but I had to take my phone case part to clean it underneath it and my phone about once a week till I got a new wallet case.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, February 27, 2017
Hi Raven,

Thanks for your feedback! We’re glad that the Defender case has been taking care of your iPhone 6/6s Plus for almost two years now. We’re sorry that dust has been able to sneak in though.

This is understandably disappointing and if you still have this case we will be happy to help out. Please feel free to give our friendly Otters a call at 1-855-688-7269, and we will be glad to assist in any way that we can!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
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