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Customer Reviews Collected from otterbox.com |
OtterBox - Defender Series Case for Apple iPhone 6 Plus and 6s Plus - Black
Average Customer Rating:
4.5
Rating breakdown 678 reviews
5 Stars
493
4 Stars
87
3 Stars
46
2 Stars
21
1 Star
31
90%of customers recommend this product.
(
601 out of
667)
Customer Reviews for OtterBox - Defender Series Case for Apple iPhone 6 Plus and 6s Plus - Black
Posted by: Vanessa
Verified Purchase:Yes
Protects my phone, fits snug and love the contrasting colors of blue and citron!!!!
Written by a customer while visiting otterbox.com
Posted by: Richierich925
Verified Purchase:Yes
The website was very user friendly and easy. The whole process was quick and easy. Received my order quick and hopefully this replacement will last me 2 years like my original did.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ewa7
Verified Purchase:Yes
Great product. I love it !!! I will recommend. I had before, that why I bought again.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Granny
Verified Purchase:Yes
I guess the only bad thing is that the stand on back is very difficult too work!!! Other wise it’s very good.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, December 27, 2017
Hi Granny,
We're thrilled to see that your Defender belt clip holster is exceeding expectations! Our apologies that the stand on the back is giving you a little trouble. Sometimes, the features on a new belt clip (the stand, the rotating function) can be a little rigid at first, but they do typically ease up after some consistent use over time. If the problem persists, please feel free to ring up our handy Otters at 1-855-688-7269, and they'll find a quick fix!
Warmly,
OtterBox Customer Service Team
We're thrilled to see that your Defender belt clip holster is exceeding expectations! Our apologies that the stand on the back is giving you a little trouble. Sometimes, the features on a new belt clip (the stand, the rotating function) can be a little rigid at first, but they do typically ease up after some consistent use over time. If the problem persists, please feel free to ring up our handy Otters at 1-855-688-7269, and they'll find a quick fix!
Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Melvin
Verified Purchase:Yes
This is my third holster, including the whole set, from normal wear & tear. I want to continue to have faith in Otter Box for future purchases.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, December 28, 2017
Dear Melvin,
We're so sorry to hear that you’ve watched a couple of belt clip holsters fall in the line of duty! For safety reasons, we have to ensure that the belt clip has a safe breaking point so that our customers don't ever get caught in any sticky situations. Please keep in mind that we are always happy to replace any damaged products, including holsters, under our warranty. Please don't ever hesitate to call our reliable Otters at 1-855-688-7269, and they’ll always be ready to help out!
Cheers,
OtterBox Customer Service Team
We're so sorry to hear that you’ve watched a couple of belt clip holsters fall in the line of duty! For safety reasons, we have to ensure that the belt clip has a safe breaking point so that our customers don't ever get caught in any sticky situations. Please keep in mind that we are always happy to replace any damaged products, including holsters, under our warranty. Please don't ever hesitate to call our reliable Otters at 1-855-688-7269, and they’ll always be ready to help out!
Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Rickc
Verified Purchase:Yes
This is 3rd one in 2 years, catch it on a car door or something similar it IS going to break. Maybe they should add another .010-.015" material and they would be as easy to flex and break?
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 3, 2018
Hey Rickc,
We apologize that you're not feeling super confident in the Defender series holster! For safety reasons, we engineer the belt clips to have a specific breaking point so that our customers don't get caught in any hazardous situations. Please keep in mind that we do cover the belt clip holsters under our warranty, and we're happy to replace them if they do end up breaking under the pressure. Feel free to call our helpful Otters at 1-855-688-7269 with any future questions or warranty needs, and they’ll cheerfully take care of you!
Best,
OtterBox Customer Service Team
We apologize that you're not feeling super confident in the Defender series holster! For safety reasons, we engineer the belt clips to have a specific breaking point so that our customers don't get caught in any hazardous situations. Please keep in mind that we do cover the belt clip holsters under our warranty, and we're happy to replace them if they do end up breaking under the pressure. Feel free to call our helpful Otters at 1-855-688-7269 with any future questions or warranty needs, and they’ll cheerfully take care of you!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: jjracer
Verified Purchase:Yes
Keeps my phone safe and out of my pocket Great product. I bought 2
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Melissa
Verified Purchase:Yes
Always get this case and love it thanks! Don’t want to st never but so far no trouble here
I would recommend this to a friend!
Written by a customer while visiting otterbox.com