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Customer Reviews Collected from otterbox.com |
OtterBox - Defender Series Case for Apple iPhone 6 Plus and 6s Plus - Black
Average Customer Rating:
4.5
Rating breakdown 678 reviews
5 Stars
493
4 Stars
87
3 Stars
46
2 Stars
21
1 Star
31
90%of customers recommend this product.
(
601 out of
667)
Customer Reviews for OtterBox - Defender Series Case for Apple iPhone 6 Plus and 6s Plus - Black
Posted by: LilKen
Verified Purchase:Yes
I really like these otter box’s I have bought one for every phone I have owned.The only down fall is the home button and it not being able to read your finger print.Please fix this problem.Thank You
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Honolulu21
Verified Purchase:Yes
Rough, rough and last forever. Protects very well. Buy it for any apple or phones.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Eric
Verified Purchase:Yes
Holds phone securely, easy to remove and replace phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Theresa
Verified Purchase:Yes
I bought this a few weeks ago, the cade cannot recognise my fingerprints .
Response from otterbox.comBy OtterBox, Customer Service Team, February 26, 2018
Dear Theresa,
We would be disappointed too! We so apologize that the Touch ID film on this Defender series is having trouble recognizing your fingerprint! We have to admit that this is perplexing, since this specific case was designed with full device functionality in mind. Regardless, our friendly Otters will be glad to remedy the situation with a warranty claim, so please feel free to call them at 1-855-688-7269. They'll send you a replacement case that should allow complete, uninterrupted access to your phone's fingerprint scanner!
Warmly,
OtterBox Customer Service Team
We would be disappointed too! We so apologize that the Touch ID film on this Defender series is having trouble recognizing your fingerprint! We have to admit that this is perplexing, since this specific case was designed with full device functionality in mind. Regardless, our friendly Otters will be glad to remedy the situation with a warranty claim, so please feel free to call them at 1-855-688-7269. They'll send you a replacement case that should allow complete, uninterrupted access to your phone's fingerprint scanner!
Warmly,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Phoenix
Verified Purchase:Yes
Good purchase. My only Complaint about this product is the plastic covering on the home button. There are times my finger won’t allow me to open my phone with Touch ID because the plastic gets in the way. So I have to type my passcode in.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SS teacher
Verified Purchase:Yes
Our adult son has Downs Syndrome and loves using my iPhone 6s+ whenever were driving around in one of our vehicles. But my old case broke and that bugged him to pieces! Wow! He just loves my new Otter Box case and clip (me too)! Good buy! Good choice!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kathy
Verified Purchase:Yes
Wouldn’t buy anything else. Makes me feel like I got a new phone..
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mike
Verified Purchase:Yes
The original holster I purchased lasted over 2 years before breaking. The replacement is working just as well so far.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com