My original holster was over stressed by ME [ my bad ] and could no longer take the rough abuse I was giving it. I ordered this replacement and received it promptly. The entire Otter box is a life saver for the BRICK I Phone I carry with me at all times. If you brake your holster and need to reorder , they have two sizes. One for sensible sized iPhones, and one for PLUS sized ones. Order the right one!
With my first iPhone I purchased an Otter Box defender. As the phones changed at first the Otter wasn’t keeping up. So I got out of the habit of always purchasing the Otter with the phone. Things have caught up I love that the cases can be personalized.
Just received this to replace two other where the belt clip separated from the base unit. After having one for over 5 years and not breaking, the last two were purchased and broke within 4 months.
This is the third one I have purchased. The clip on the case gets hung up on seat belt and breaks off.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 28, 2019
Hey TGGRIFFIN,
We apologize that this Defender series holster has been feeling like a 'hang-up' lately! While our products are built to be pretty tough, occasionally after some time on the job, they can retain some damage. For this exact reason, we have a stellar warranty, and our friendly Otters will be happy to set you up with a brand-new replacement. If you run into any future broken belt clips, please feel welcome to give them a call at 1-855-688-7269, and they'll always be happy to help you get back on track to prime protection!