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Customer Reviews Collected from otterbox.com |
OtterBox - Defender Series Case for Apple iPhone 6 Plus and 6s Plus - Black
Average Customer Rating:
4.5
Rating breakdown 678 reviews
5 Stars
493
4 Stars
87
3 Stars
46
2 Stars
21
1 Star
31
90%of customers recommend this product.
(
601 out of
667)
Customer Reviews for OtterBox - Defender Series Case for Apple iPhone 6 Plus and 6s Plus - Black
Posted by: Speedy 69
Verified Purchase:Yes
I bought the case since it came with a holster clip and I had one before for my Samsung phone. I didn’t have any problems before so I wanted the same type of case. Very satisfied with both products and especially my current new case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Stephen
Verified Purchase:Yes
This is my second Defender series case and I will continue to buy them as long as they fit my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Martinez88
Verified Purchase:Yes
I received this item on the 4-9-20. 20 minute after a first used it it broke all of the sudden. I’m pretty sure it was a damaged item already
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 23, 2020
Hi there!
We're sorry to hear that your Defender Series Holster broke already! That's certainly unusual. The good news is, we have a great warranty, so we're more than happy to get you taken care of here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear that your Defender Series Holster broke already! That's certainly unusual. The good news is, we have a great warranty, so we're more than happy to get you taken care of here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Tightened up my phone with the plastic case and ou
on April 29, 2020
Posted by: Newbs
Verified Purchase:Yes
Like it and it tightened up my phone with case and overlay didn’t have many choices of colors though
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Larry
Verified Purchase:Yes
This is the third time I’ve ordered a belt clip. The first two times, I ordered myself and the clip was too big. This time i ordered with Otterbox Customer Service help and the clip is too small. I’m frustrated. What do i do?
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, May 14, 2020
Hi Larry,
We're so sorry about your frustration. That wasn't our intention at all.
This belt clip was specially made for the iPhone 6 Plus/6s Plus, so we're wondering if you maybe have a different model phone? If you go to Settings > General > About, it should tell you your model name. If you have any further questions or concerns, or you need help finding another belt clip, please feel free to ping us at our Support page, and we'd love to help!
Best,
OtterBox Customer Service Team
We're so sorry about your frustration. That wasn't our intention at all.
This belt clip was specially made for the iPhone 6 Plus/6s Plus, so we're wondering if you maybe have a different model phone? If you go to Settings > General > About, it should tell you your model name. If you have any further questions or concerns, or you need help finding another belt clip, please feel free to ping us at our Support page, and we'd love to help!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Rich
Verified Purchase:Yes
the items do not list dimensions of the size! This would be helpful.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 11, 2020
Hi, Rich!
We're sorry to hear that you couldn't find all the information you needed before ordering your case! If you ever have questions about case dimensions in the future, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear that you couldn't find all the information you needed before ordering your case! If you ever have questions about case dimensions in the future, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
The best
on June 29, 2020
Posted by: whobrown
It works it’s the best! My old iPhone has no scratches on it. What do you want me to say leave me alone. They last a long time years! I recommend OtterBox to everyone. Bye!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: OBBOB
Verified Purchase:Yes
This is not a clip for an iPhone 6s Plus alone. You need to have the Otter Box Defender Series cover for your phone, which was not apparent to me when I purchased it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , July 24, 2020
Hi there!
We're sorry to hear about any frustration with your recent Defender Series Holster purchase. We appreciate your feedback, and we'll be sure to get it passed up the ladder. In the meantime, please don't hesitate to reach out to our Customer Service Team through the link below for help with a return.
Contact Us: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
We're sorry to hear about any frustration with your recent Defender Series Holster purchase. We appreciate your feedback, and we'll be sure to get it passed up the ladder. In the meantime, please don't hesitate to reach out to our Customer Service Team through the link below for help with a return.
Contact Us: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com