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Customer Reviews Collected from geappliances.com |
GE - 30" Built-In Double Electric Convection Wall Oven - Stainless Steel
Average Customer Rating:
4.3
Rating breakdown 518 reviews
5 Stars
331
4 Stars
106
3 Stars
25
2 Stars
11
1 Star
45
86%of customers recommend this product.
(
434 out of
502)
Customer Reviews for GE - 30" Built-In Double Electric Convection Wall Oven - Stainless Steel
Customer Rating
2
Great oven BUT
on December 23, 2023
Posted by: Lance409
The double ovens are a great convenience when preparing a big meal. The ovens keep an even temperature and the outside of the doors stay cool to the touch. The bottom oven steel skin had come loose And I must keep one hand on it to prevent the stainless steel façade from falling off.
Response from geappliances.comBy Charlie, GE_Appliances, January 5, 2024
Greetings,
Thank you for taking the time to leave a review on our website for your wall oven.
We’re constantly working to improve our products and it’s honest feedback like yours that helps us make sure that happens. We're sorry that we let you down with this model.
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEAppliances
Thank you for taking the time to leave a review on our website for your wall oven.
We’re constantly working to improve our products and it’s honest feedback like yours that helps us make sure that happens. We're sorry that we let you down with this model.
Let us know if we can ever be of assistance and we’ll be happy to help.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Works great when not throwing F97 error
on December 31, 2023
Posted by: ChrisPiney
from Colorado
Oven cooks evenly and looks great. The overall product is great. The only reason it gets 2 stars is because of a poorly designed cooling fan that continues to fail. Throws a code F97 on the display. If GE redesigns / improves the cooling fan, this would easily get 5 stars. The first fan failed thankfully during the warranty period. But now I think it’s out of warranty and heard this repair is not cheap. It would be great if GE offers extended warranty on this one part for repair, because it seems like it fails prematurely.
Features
5
Performance
5
Quality
3
Value
4
Response from geappliances.comBy Charlie, GE_Appliances, January 12, 2024
Hello,
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're having issues with the range oven.
We recommend taking a look at the link below for some troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16238
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our service team will be able to provide a resolution. We appreciate your patience. -Charlie@GEAppliances
We appreciate you taking a moment to get in touch and leave a review. We're sorry to hear that you're having issues with the range oven.
We recommend taking a look at the link below for some troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16238
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our service team will be able to provide a resolution. We appreciate your patience. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Low quality
on April 19, 2024
Posted by: MayB74
from Annapolis, MD
Quality is not present. Element failed in a very dramatic fashion after only two years. Finish is coming off after four years. Of my three GE appliances purchased four years ago, all three have failed in some way, one irreparably (dishwasher). I'll only purchase Bosch from here on.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, April 22, 2024
We're sorry about the experience you've had with your double wall oven. We can assure you that GE Appliances continues to review all products for possible improvement. We do see that you've been working with a case manager. Please reach out to them if you have any questions.
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible, cheap parts, breaks easy,
on May 19, 2024
Posted by: ExCustomer1102340
from Salt Lake City
Terrible oven, had multiple things break on it within only having it 3 years. I will never buy a GE product again
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, May 20, 2024
We are happy to assist you with your double wall oven. We recommend scheduling service with one of our technicians to get the broken parts replaced/repaired. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Oven Stinks
on June 3, 2024
Posted by: Carla1220
Both top and bottom oven take FOREVER to preheat. 16 minutes for 350 degrees, Top oven shuts off by itself, of course this happened Thanksgiving day. This oven is 5 1/2 yrs old. Get online to see if I can troubleshoot, and having major difficulties. Won’t buy another product.
Response from geappliances.comBy Jonathon, GE_Appliances, June 4, 2024
We are sorry to hear about your oven taking longer to preheat and shutting off intermittently. We can definitely help with this. We recommend getting one of our approved technicians out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
3
ok, but not great
on July 21, 2024
Posted by: Scottinlouisiana
from Haughton, LA
fairly good oven. not the best. It cooks well, but have had several issues. Can't use the self cleaning function as it overheats and we have to turn off breaker. The top oven is currently broken as the broil Coil comes on in bake and stays on until it overheats.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, July 23, 2024
We definitely want to help with your ovens self-cleaning issues and with the broiler not working. We suggest getting one of our approved technicians out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com