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Customer Reviews Collected from lg.com |
LG - 24" Built-In Dishwasher with Stainless Steel Tub - Black Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 927 reviews
5 Stars
466
4 Stars
184
3 Stars
97
2 Stars
75
1 Star
105
72%of customers recommend this product.
(
613 out of
847)
Customer Reviews for LG - 24" Built-In Dishwasher with Stainless Steel Tub - Black Stainless Steel
Customer Rating
3
Works well, second rack rusting out???
on July 12, 2021
Posted by: Anonymous
from Florida
Works well, but the second rack is rusting out even though all parts are coated. Not sure what to do- seems silly to replace the entire dishwasher, but eventually there will be no gridding/lattice work to hold cups, glasses etc on the rack. The bottom one shows zero sign of issue, so I feel there is a manufacturer defect of some sort.
Quality
3
Features
3
Value
3
Response from lg.comBy ^DLI, LGE Social Media, July 13, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: badstuff
from VT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Racks Rusted out in 3.5 years and we have good soft water
No, I would not recommend this to a friend.
Quality
2
Features
2
Value
2
Response from lg.comBy ^DLI, LGE Social Media, August 5, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Water, cleanses and poor quality stainless steel
on August 11, 2021
Posted by: Underwood
from Montgomery AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Water does get hot as stated in the manual and stainless steel want get clean
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 12, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: NopeLG84
from Santa Clarita, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This "brand new" dishwasher came with our home when we purchased it earlier this year. The racks roll off the rails constantly, there is no room for tall glasses, dishes consistently aren't clean. Less than six months after install, it's broken twice in a week. It's no wonder to me that this model has been discontinued. I will likely replace this soon, and it certainly will not be with an LG.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, August 24, 2021
We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: 67camaro
from Drexel Hill
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had an issue with the racks in my dishwasher, they were replaced at no charge and arrived quickly
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Edd M
from Flower Mound TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased and had installed recently - happy with looks and quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Kris0071456
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am happy for 4 years but mother board burnt after that.
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
3
Response from lg.comBy ^DLI, LGE Social Media, September 22, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Not worth money
from Mt airy md
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought 4 yrs ago. Not happy with it. Bulk stainless steel coming off. Company giving me run around. Dishes don’t dry if any type of plastic
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
1
Response from lg.comBy ^DLI, LGE Social Media, September 24, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com