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Customer Reviews Collected from lg.com |
LG - 24" Built-In Dishwasher with Stainless Steel Tub - Black Stainless Steel
Average Customer Rating:
3.9
Rating breakdown 927 reviews
5 Stars
466
4 Stars
184
3 Stars
97
2 Stars
75
1 Star
105
72%of customers recommend this product.
(
613 out of
847)
Customer Reviews for LG - 24" Built-In Dishwasher with Stainless Steel Tub - Black Stainless Steel
Posted by: The Crums
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] The rubber on all the racks busted open and the metal underneath rusted, needed to replace all. Fortunately it was still under warranty, of course that means it happened in the first couple of years from purchase. Also does not let you know when it needs more Jet Dry, you just know because nothing gets dry.
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 29, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: 2Mary2
from St. Paul, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love that it is so quiet. Cleans very well. Third rack comes in very handy. The negatives are the dishwasher rack rusts out very quickly and the finish scratches very easily.
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
1
Response from lg.comBy ^DLI, LGE Social Media, November 2, 2021
We’d like to gather more information to see if we can help. The racks are covered under warranty for 5 years from the original retail date of purchase. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: maid Marian
Verified Purchase:Yes
[This review was collected as part of a promotion.] David fixed my dishwasher, and it works better then it ever did before.
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Replaced Vario Motor three times so far
on November 16, 2021
Posted by: Dmocken
from N Fort Myers FL
[This review was collected as part of a promotion.] I have had to re[lace the Vario Motor three times. Dish washer does a decent job cleaning dishes. I will keep replacing the motor until new other brand white third rack dishwasher become available in 300 days. Then this dishwasher will go to the curb.
No, I would not recommend this to a friend.
Response from lg.comBy ^DLI, LGE Social Media, November 17, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: DABEL07
from Cincinnati
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with our dishwasher. We’ve had it for several years now. Biggest issue is the black steel film peeling on the front. Had to have it replaced twice now. Luckily LG is very accommodating in replacing it.
Pros: Style/Design, ease of use, Features/Settings, Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
Racks rust in lest than 2 years
on December 9, 2021
Posted by: Topaga
from Hamilton, NJ
Horrible how the racks look, and I have to purchase them on my own. they are about 50 % of the total cost of the dishwasher, please keep away of this unit, read all reviews.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, December 13, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: Clown
from Spfd , Mo
Verified Purchase:Yes
[This review was collected as part of a promotion.] We purchased this dishwasher in April of 2021 , but the dishes was always wet , we learned from an LG tech that they use very little water , so depending on how far away your hot water heater tank is , you will likely just get cold water coming in , so a quick remedy is to let your hot water run in sink till very hot then run the dishwasher , your dishes will be bone dry , a plumber could offer other choices too .
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LG Fan1
from Seattle
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good Product. It fits my Lifestyle. It is sleek, functions and is well designed
Pros: Style/Design, ease of use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com