geappliances.com Customer Reviews Collected from geappliances.com
GE - Café 5.4 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range - Stainless steel
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 802 reviews
5 Stars
551
4 Stars
162
3 Stars
37
2 Stars
24
1 Star
28
90%of customers recommend this product. 
(
697 out of 777
)
Customer Reviews for GE - Café 5.4 Cu. Ft. Self-Cleaning Freestanding Electric Convection Range - Stainless steel
Customer Rating
1 out of 5
1
Poor performance
on March 31, 2016
Posted by: Margret of regret
from York county, pa
Burners do not respond to knob settings. Takes 22 minutes for water to boil. Grill burners are not at same temperature burning on the back of grill and raw on front. Unable to maintain even cooking on any burner. Oven fan blades hit housing. Looks good but functions poorly.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting geappliances.com
Customer Rating
2 out of 5
2
unhappy
on July 18, 2016
Posted by: PBJs
from Seattle, WA, United States
So far I've been pretty pleased that it works well, but am very unhappy that the top cooking surface of the stove is pealing up (separating) at the rubber seal. The range is only months old and I have this issue to deal with. If it wasn’t for this problem I would give it a five star rating but because of the hassle on a new GE product I can only give 2 stars.
Features
5 out of 5
5
Performance
4 out of 5
4
Quality
2 out of 5
2
Value
2 out of 5
2
Response from geappliances.comBy Brenda at GEGE AppliancesJuly 20, 2016
Hello,

Thank you for taking the time to write a review on your range. We're sorry for any inconvenience.

Please take advantage of your warranty and schedule an appointment with our GE Service Technician by calling 1-800-GE-CARES (432-2737)

We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
It works great!
on October 26, 2016
Posted by: HappyinKC
from Kansas City, MO
I love having the griddle feature and the warming spot on the top of the range. The baking drawer is great for family dinners when you need a second oven. I've had this product about 6 months and have had no problems with it. It replaced a new range of a different brand that had a faulty oven and seemed to be irreparable.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Love this range!
on November 30, 2016
Posted by: kmcc
from Gwynedd Valley, PA, United States
I was looking for a slide-in style freestanding range so I could show off my backsplash and saw this GE Café at the store. I was visually drawn to it as it was far better looking then any range there. It has all of the features I was looking for including rear venting, the bridge element, 2 variable size elements, a warming element, and a full lower oven that tops out at 450 degrees. A surprise is that, without the back electronics plate, the range seems to have much more working space and the pots actually vent up into the overhead microwave exhaust hood - even on the front burners! I am tall, so have not had any issues with brushing against the electronic control panel on the front.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Fabulous range for real cooks
on January 7, 2017
Posted by: Kitchen Fool
from South Jersey
Chosen after months of research for kitchen renovation. Changed from a gas cooktop/electric wall oven to dual-fuel range with NO regrets and got a Warming/Baking drawer without losing cabinet space besides (yes, IT IS A WARMING DRAWER). The main oven is huge inside, but the racks are not as heavy-duty as those in my original GE Profile and bow under excessive weight (cast-iron dutch oven full of stew), the convection oven baked multiple racks of cookies with no problem, and the "Probe" feature makes cooking roasts foolproof. The stove burners are amazing: the front 20K BTU burner boils water in minutes and then turns down to allow a wine reduction over hours (it can be a little twitchy at times...), the front 17K BTU burner can boil the spaghetti while you saute Aglio e Olio on the tri-burner - nice! On the down side, the stainless does not clean up well and is easily scratched when moving the grates, and the knobs don't click off and can be turned without pushing them in.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Vintage Flair!
on January 8, 2017
Posted by: cWeed
from Bethlehem, PA, United States
The GE Café Range is one of the most beautiful ranges I have ever seen and I know how the pleasure of cooking with it. I love the knobs in the front of the unit. So much safer then reaching over hot burners. They are vintage looking and quite sturdy! The warming drawer was such an added bonus plus a Cast Iron pan included! My most favorite feature is the lack of a back panel. This one has a very polished, low profile vent, adding to it's character.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
GE Cafe Range Problems with Convection Roast Featu
on February 3, 2017
Posted by: Charlie3450
from Lynn, MA, United States
I bought this range in December 2016. It's now February 2017, I have had 5 service appointments and the problem with the convection oven is still fixed. The service man claims it's a design issue and that no GE Café Ranges work in the Convection Roast mode.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Difficult to Install
on April 23, 2017
Posted by: Neal67
from Chicago, IL, United States
I wrote a long review but it was rejected, so don't trust the reviews as the unfavorable reviews don't meet the 'GE' guidelines. I looked into 'GE', but this range is actually not a General Electric product, but a range built by Haier, a Chinese company that purchased GE appliances in January 2016. This range is not a slide in range, but a drop in that has a low back to look like a slide in range. A slide in range requires a 29" opening in the granite countertop. This unit needs a minimum of 30". Correcting the granite cost $450. Make sure your outlet is 40 amp, and very low on the left side of the wall or your unit will not reach the back wall. The gas line also needs to be on the left side. Correcting the electrical cost an additional $200. The range is nice and works well, but if you want to save money, buy a drop in with a gas oven.
Features
4 out of 5
4
Performance
4 out of 5
4
Quality
4 out of 5
4
Value
3 out of 5
3
Response from geappliances.comBy JILLatGEAGE AppliancesApril 24, 2017
Hello. Thank you for taking the time to write your review on your range. While we're glad to hear you are happy with your new appliance, we're sorry your installation was not easier. Installation instructions are included on our website and can be found in our below link:

http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-11034.pdf

Your comments are appreciated as we are always interested in hearing how we can improve our products and services for our customers. Thank you, again, for your feedback.
Written by a customer while visiting geappliances.com
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