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Customer Reviews Collected from Samsung US |
Samsung - Galaxy Note5 4G LTE with 32GB Memory Cell Phone (Sprint)
Average Customer Rating:
4.7
Rating breakdown 2,968 reviews
5 Stars
2,362
4 Stars
512
3 Stars
59
2 Stars
15
1 Star
20
97%of customers recommend this product.
(
2,860 out of
2,949)
Customer Reviews for Samsung - Galaxy Note5 4G LTE with 32GB Memory Cell Phone (Sprint)
Customer Rating
3
Mixed reviews
on March 17, 2016
Posted by: Unsatisfied78
from Portland, or
Expertise:Intermediate
Having switched from iPhone to note 5. I was impressed by the variety of options that were available. Really loved the pen!!! Dont like that i cant add an external memory card or even access the battery. Plus replacing the pen if broken is time consuming and expensive.
Pros: Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
this product
on March 17, 2016
Posted by: speshalkz
from Niceville, FL, USA
Expertise:Intermediate
This products features is great its performance is somewhat good, the problem I do not like is that you can not use a memory card that it stores it all internally but I have already had a problem where I lost all my pics and music those are something that I can never get back not cool. I know that it stores them in google drive and the cloud but for some reason it did not do that, I also do not like what you took away in the gallery I do not have much of a menu to hide some pics or not or move pics around in different folders think samsung should include these things back on the galaxy phones I also think think that it should not be as hard to manage apps on the samsung gear as well.
Pros: Bright display, Built-in speakers, Lightweight
Cons: Did not meet expectations, no space for memory card, not enough menu options in apps
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Insurance Upgrade From Note 3
on March 18, 2016
Posted by: Andre4kthegreengiant
from Austin, TX, USA
Expertise:Expert
The S-Pen spring mechanism & aluminum frame really make the device a beautiful piece of technology that is a shame to hide behind a case. The loss of USB 3 isn't noticed for charging due to Samsung's quick charge built into the device; however file transfer is noticeably slower than on my old Note 3 & USB C should have been utilized for increased transfer speeds & charging rates over all previous USB generations & also the addition of USB C being the first USB connector that can be plugged in either way, the micro SD card slot should have been included next to a removable battery to replace when it no longer holds a charge or because you're a power user who has several spare batteries to power through whatever comes your way without sitting next to an outlet, & it would be nice to have my universal remote back; however the Note 4s impressive specs, quick charging, insane battery life (longest lasting battery that I've ever had, despite keeping more radios/receivers than ever before in the phone turned on) & an unlimited data plan allowing streaming of all media viewed on the phone to compensate for the storage shortage, leave me feeling quite happy with the device.
Pros: Realistic color, Bright display
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
I prefer my Galaxy phones
on March 19, 2016
Posted by: Ezri
from Atlanta, GA, USA
Expertise:Intermediate
When I purchased the Note5, I was under the impression it worked like the Galaxy series. To my surprise, its functionality was different. I prefer my Galaxy series phones. When my finger print didn't work, for some odd reason, I had to wipe my phone clean and start over. As result, none of my information returned to my phone: ie: wallpaper, photos, short video etc.
To compound the problem, the volume is low unless I use my earpiece. I also used my Galaxy 4 as a remote control, but I can't with the Note. I am about to buy a new phone and donate this Note to charity oar keep it as a back-up phone. Too bad I am under contract with it.
I can say however, the Note does have wonderful themes. I think Galaxy 7 is calling me.
Pros: Inexpensive, Realistic color, Bright display, Durable, Lightweight, nice design, wonderful themes
Cons: Did not meet expectations
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
note 5
on March 19, 2016
Posted by: jrturay
from El Paso, Texas
Expertise:Expert
Its a great phone to have. I love the design. The only bad thing about it is that they removed the external memory card slot. Other than that i love the product.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: Did not meet expectations, no external sd card slot
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
for the most part I love it
on March 21, 2016
Posted by: stephie88
I love the phone for its size and features.. I do not like how they have the stylist. My stylist comes out alot more than it did with my note 4. I miss being able to bring up the double screen.
Pros: Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This model is nearing perfection.
on March 21, 2016
Posted by: DnD22
from Seattle,WA
Expertise:Intermediate
The Samsung Galaxy Note 5 is almost there . Everything about this device is brilliant. What features are added and which are left out? That seems to be the only thing left to decide for developers. Do we use a removable battery? Do we use expandable memory? We are sooo close with this model. All we need now is expandable memory and this device is absolutely perfect.
Pros: Realistic color, Bright display
Cons: no expandable memory
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 24, 2016
Posted by: Kjsgurl6417
from Monsey, New York
Expertise:Intermediate
Love the design and how big the phone is. It comes in handy for work since i work in a office. Very happy with this phone. The charge holds pretty much all day.
Pros: Durable, charges pretty fast
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US