Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy Note5 4G LTE with 32GB Memory Cell Phone (Sprint)
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 2,968 reviews
5 Stars
2,362
4 Stars
512
3 Stars
59
2 Stars
15
1 Star
20
97%of customers recommend this product. 
(
2,860 out of 2,949
)
Customer Reviews for Samsung - Galaxy Note5 4G LTE with 32GB Memory Cell Phone (Sprint)
Customer Rating
5 out of 5
5
Solid phone, best I've owned.
on September 30, 2015
Posted by: NB18
Expertise:Expert
I honestly didn't think I'd use the stylus, but use the screen-off feature frequently. Strongly recommend this incredibly fast phone if you're in the market for a phablet.
Pros: Bright display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
very fast
on September 30, 2015
Posted by: Barley15
Love this phone i use it everyday for my business and it does everything i need it for
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This Phone is A Beast
on September 30, 2015
Posted by: Tacha
from Peoria,Illinois
Expertise:Intermediate
I love Samsung products but the new Note 5 took the cake. The design is super sleek and stylish with a glass back. This defiantly turns heads. 4 gigs of storage, and the clicking S pen which you can use to write on the screen when blacked out. I'm in love also with the fact that the screen goes to the edge of the phone. I love what they've done with the bezelles as well. This phone is great for power users it can definitely keep up. I'm always doing lots of things a once on this phone and it never fails. I love my new Note 5 and would recommend it to everybody. This is an overall great phone to have.
Pros: Realistic color, Bright display, Durable
Cons: no removable battery or sd slot
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Camera and Very Fast
on September 30, 2015
Posted by: Stevenyc7
from Brooklyn, NY, USA
Expertise:Expert
I upgraded from Galaxy S5 to Note 5 on the Sprint network. The two least favorable things about the S5 were its slow performance (especially after Lollipop update) and the horrible camera. I think that Samsung really outdid themselves in these two areas on the Note 5. Not only is it fast, is super smooth. I am pretty happy with the camera as well. The phone does not feel too big. The design helps this a lot. I think the spen can be even more useful in the future. Now that I am used this size it will be very hard to use anything smaller. It grows on you, quickly.
Pros: Realistic color, Bright display, Durable, Lightweight, speed
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Well worth upgrade
on September 30, 2015
Posted by: SuDoki
from Washington, DC, USA
Expertise:Intermediate
I upgraded from the Note 2. It was a hard decision to give up the removable battery and SIM card. But the iPhone has never had either so I took the plunge. Overall, I think the phone is well worth it. and gave it 5-stars except 4-stars in features. The wireless charger is nice but expensive. The smart cover is definitely worth buying.
COMPLAINTS: (1). Searching Help in the phone is not very helpful. (2). Samsung's default apps took 4 out of 6 slots under Air Command. (3). No manual or weblink comes with the phone so expect to spend a lot of time discovering. (4). I wish it had Note 2's calendar. (5). This phone makes all kinds of notification noises so when the "missing s-pen" alarm went off I ignored it. It's chirpy and not very loud. Fortunately, I found my s-pen the next day.
I am very pleased with the power saving which was my biggest complaint about Note 2. and the reason why I almost got the Note 4 instead. I carried 2 extra batteries because I spend more time on the Internet than talking. Lastly, if you don't activate your Samsung account you won't download the rest of the features for this phone. Again, 5-stars because my complaints are very minor and I am really enjoying the massive amount of features in the Note 5.
Pros: Realistic color, Bright display, Built-in speakers, Lightweight, good camera
Cons: expensive accessories
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!
on September 30, 2015
Posted by: jned90
from Fort Worth, TX
Expertise:Intermediate
The phone is lightweight and has a great battery life. The built in stylus is a cool bonus as well.
Pros: Realistic color, Bright display, Built-in speakers, Lightweight
Cons: glass build too fragile
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One of the most complete phones ever!
on September 30, 2015
Posted by: Vincentury
from Ocala, fl
Expertise:Intermediate
Of all the phones I've ever owned, this is definitely the most productive, entertaining and beautiful phone. The screen and camera is among the best in its class. If samsung stays on this level of production and engineering (while continually raising the bar) i will be a samsung customer for many years to come.
Pros: Bright display, Lightweight, camera, spen, battery
Cons: no ir blaster to control tv
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SO glad I moved up to a Note!
on September 30, 2015
Posted by: ecwinslow
from San Francisco Bay Area, CA, USA
Expertise:Expert
I had an S4. Problems! Overheating, wimpy cellular connection (Sprint), frequent battery changes every day. No more. And the bigger screen (while still fitting in my pocket!) is great. I have had NO heat problem! I have run a bit low on battery but it charges SO much faster than the S4. I've had to get used to Lollipop out of the box, but that's to be expected. Still need to use the S-pen more!
I got a protect bezel and back, plus some sort of glass front. It's holding up superlatively.
Pros: Bright display, Durable, Lightweight, camera
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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