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Customer Reviews Collected from hp.com |
HP - 932XL High-Yield Ink Cartridge - Black
Average Customer Rating:
4.5
Rating breakdown 895 reviews
5 Stars
723
4 Stars
64
3 Stars
28
2 Stars
20
1 Star
60
94%of customers recommend this product.
(
460 out of
488)
Customer Reviews for HP - 932XL High-Yield Ink Cartridge - Black
Posted by: Sam4358
Verified Purchase:Yes
[This review was collected as part of a promotion.] Ordered ink online. Fast receipt and a free return bag for empty cartridges. Won’t bother going to a store which sometimes does nit have the variety of printer ink i require.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Lisa K
from Allentown PA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought a couple weeks ago, May be defective? put in my printer, printing streaky, lines everywhere, I’m wasting the ink just trying to correct it,, I will call for help when I’m near the printer and your open, ty
Features
4
Performance
2
Response from hp.comBy Mary, HP Care, February 24, 2020
Hi Lisa,
I am sorry that the cartridge does not seem to be working properly. I can understand how disappointing that must have been.
It is possible that the printhead in the printer needs to be cleaned. That is fairly simple to do. There is an option in the printer's menu that starts the cleaning process.
If that doesn't seem to help, the cartridge could be defective. Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am sorry that the cartridge does not seem to be working properly. I can understand how disappointing that must have been.
It is possible that the printhead in the printer needs to be cleaned. That is fairly simple to do. There is an option in the printer's menu that starts the cleaning process.
If that doesn't seem to help, the cartridge could be defective. Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Don W
from Tacoma, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like the XL size cartridges because they:
1. Last longer then regular
2. Better value for printing price per page.
1. Last longer then regular
2. Better value for printing price per page.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: curious Becky
Verified Purchase:Yes
[This review was collected as part of a promotion.] This was so much easier than going to a big box store, finding the cartridges, waiting in line to pay & schlepping back to my car! Love it!
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Anonymous
from IN
Verified Purchase:Yes
I thought buying factory direct was the way to go, but these cartridges are useless. My printer doesn't work and the error code says it's due to faulty cartridges. Theres no less than one star option, so they get one, but buyer beware!
No, I would not recommend this to a friend.
Features
1
Performance
1
Written by a customer while visiting hp.com
Posted by: DacSr
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have found by experience that it's best to use brand-new cartridges as compared to using recycled/refilled cartridges. I always replace a used up cartridge with brand-new original HP ink cartridges and have never been disappointed.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Tojo 9965
from Rincon, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a product that doesn't fail, it is consistent for the long haul. I would highly recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Rebel6
from Mount Vernon, Texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this cartridge based on it being recommended by HP and previous use. Never had an issue with it.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com