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Customer Reviews Collected from hp.com |
HP - 932XL High-Yield Ink Cartridge - Black
Average Customer Rating:
4.5
Rating breakdown 894 reviews
5 Stars
722
4 Stars
64
3 Stars
28
2 Stars
20
1 Star
60
94%of customers recommend this product.
(
460 out of
488)
Customer Reviews for HP - 932XL High-Yield Ink Cartridge - Black
Posted by: Doc 88
Verified Purchase:Yes
After installing the new High Yield Black Ink Cartridge, it emptied out in the right hand corner of my printer and now my printer won't work.
Response from hp.comBy Mary Chris, HP Care, August 11, 2021
Hi,
My apologies for this happening to you. This is a regrettable situation which was probably caused by a damaged cartridge.
Please contact us about this by using your preferred method of contact found at: hp.com/contactHP
However, if a phone call will work well for you, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.)
Mary
HP Care
hp.com/support
My apologies for this happening to you. This is a regrettable situation which was probably caused by a damaged cartridge.
Please contact us about this by using your preferred method of contact found at: hp.com/contactHP
However, if a phone call will work well for you, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess the situation and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.)
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Customer Rating
1
the printer does not recognize the print head/ink
on September 9, 2021
Posted by: c jay
from suffolk virginia
Verified Purchase:Yes
I bought 2 print cartridges, one was installed. the second is for standby. I seem to recall getting one document from the new installation before it began refusing to print. i have attempted at least 5 times get it to work, including reinstall software. ultimately the program says call HP.
I would recommend this to a friend!
Features
3
Performance
1
Response from hp.comBy Mary Chris, HP Care, September 13, 2021
Hi,
I am sorry that you had this problem. It is likely to be the printer at fault rather than the cartridge.
Sometimes resetting the printer can clear an error. Leave the printer turned on and unplug it. Wait a minute or two and plug it back in. If that does not help, you can contact us using your preferred method. Options are listed at: hp.com/contactHP
Mary
HP Care
hp.com/support
I am sorry that you had this problem. It is likely to be the printer at fault rather than the cartridge.
Sometimes resetting the printer can clear an error. Leave the printer turned on and unplug it. Wait a minute or two and plug it back in. If that does not help, you can contact us using your preferred method. Options are listed at: hp.com/contactHP
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: Amazing One
from SE Ohio, The poor part.
Verified Purchase:Yes
It actually prints black. A little too expensive but that's pretty normal.
I would recommend this to a friend!
Performance
3
Written by a customer while visiting hp.com
Posted by: bhigh3531
Verified Purchase:Yes
I much prefer to use original ink from the original manufacture.
Written by a customer while visiting hp.com
Posted by: Cano
from Texas
Verified Purchase:Yes
Could use more ink in cartridge … to able too use up entire supply of ink.
I would recommend this to a friend!
Performance
4
Written by a customer while visiting hp.com
Posted by: RJSW
Verified Purchase:Yes
Great item. Arrived quickly and works great. I would recommend.
Performance
5
Written by a customer while visiting hp.com
Posted by: BEE Unltd
from Columbia SC
Verified Purchase:Yes
A standard reorder, extended duration and more economical is appreciated. A printer can almostt be acquired for the price of ink cartridges.
I would recommend this to a friend!
Performance
3
Written by a customer while visiting hp.com
Posted by: Jack707
Verified Purchase:Yes
I never get anywhere near the printed pages from these cartridges as the product description indicates you should get.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com