Samsung US Customer Reviews Collected from Samsung US
Samsung - Brightside Cell Phone - Black (Verizon Wireless)
Average Customer Rating:
3.3 out of 5
3.3
Open Ratings Snapshot
Rating breakdown 120 reviews
5 Stars
29
4 Stars
41
3 Stars
14
2 Stars
11
1 Star
25
63%of customers recommend this product. 
(
72 out of 115
)
Customer Reviews for Samsung - Brightside Cell Phone - Black (Verizon Wireless)
Customer Rating
5 out of 5
5
Fabulous!
on June 4, 2012
Posted by: shopaholic02
I love this phone. This is the smartest basic phone I have ever had. Its as close to a smart phone as you can get without actually having one. You don't have to have a data plan but you can still access 3G and get online, friend networks, and get basic phone games. If you don't want to access these all the time then you don't have to have the data package. If you do want to use it all the time I would suggest a smart phone so you can view websites better. If you just want to access the web for a couple things in a pinch this is great. I like the calendar feature. The alarm is simple to operate and get to. All the features of this phone are easy. The only thing I was dissapointed on was the camera. Pictures taken outside are pretty good, but inside they get blury if your subject moves. I do like the speaker phone, the speakers are loud and I can hear the caller clearly in the car. It is a little slippery so I reccomend getting a cover, much easier to hold onto. I do wish I could add a background, its perminantly on the menu. But you can add a background pic to what I guess would be called the screen saver. Its not a big deal to me, but some reviews I read online it bothered them. That was the only negative thing I found online. Bottom line, the phone is amazing!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
Cons: camera
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone!
on October 25, 2012
Posted by: puppyluv10
This phone is the perfect fit for me being a vigorous texter the slide out keyboard is what I wanted the most so I love that feature but it is also very sleek looking and not the bulky for a keyboard phone. I do not use this phone for the internet so I dont have any opinions on that but everything else is flawless. I would not change anything at all. If you do want internet though this may not be for you because it is not a smartphone. but for a basic phone two thumbs up!
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight, nice keyboard
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very surprised with this device!!!!
on October 22, 2012
Posted by: markryb
from north olmsted ohio
Expertise:Intermediate
I was looking for a basic /entry level phone. But I was pleasantly surprised with the performance and features.
I am learning something new every day I use it!
Great sound quality, touch screen, keyboard.
Maybe the name should be changed to "surprised " instead of Brightside.
Pros: Bright display, Inexpensive, many great features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall good phone
on June 10, 2012
Posted by: TigerGall1
from South Carolina
Expertise:Intermediate
I like this phone. It is like a smartphone but not as advanced or expensive as others. Good battery life and neat features. The one thing that bugs me is you cannot customize the background. It is always the stupid menu grid in orange or green. The only way to see the wallpaper is when the phone is locked. I really wish they would come up with a software update to fix this.
Pros: Built-in speakers, Durable, battery life
Cons: lack customization ability
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
2 out of 5
2
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good Pre-Smart Phone
on June 26, 2012
Posted by: Willowsmom
Expertise:Intermediate
I've had this phone for a couple of months now. So far it is mostly what I expected. I wasn't ready to graduate to a smart phone but I wanted a pull out keyboard and a phone that I could get email alerts on as well as check on FB posts. So far I've been happy with it. It does have a few unfortunate quirks though.
1. The phone blacks out while listening to voicemail messages so if you have to press #1, for instance, to listen to messages you have to move your finger over the phone to bring it to the screen again and you have to find the keypad button to bring that up and press one, all before the phone times out for your message.
2. When you want to attach a picture to a text you can't do it from the pictures/video section. Even though I can select the picture and even though there is an option to send, it can't be done on my phone. Nothing happens when I hit send. I have to go to my text messaging option then attach the picture.
3. The touch screen is super sensitive and I used to accidentally dial a favorite contact. I fixed this by giving each contact an option for call or text, so it can't automatically dial anyone now.
Other than that it's a good phone for the price.
Pros: Bright display, Inexpensive, Realistic color, nice keyboard
Cons: some quirky features
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features -- much more than the majority of Basic Cell phones.
on July 14, 2012
Posted by: DanishGirl
from Pittsburgh, PA
Expertise:Intermediate
I've used the same Samsung cell phone for about 6 years and loved it, but decided it was time to upgrade. I'm so glad I until now or I'd not have had the choice of the Brightside since it's so new to the market. I wanted a Basic Phone and most phones in that category were in every sense of the word "basic". I wanted a QWERTY slide out keyboard, touch screen, good camera etc., and this fulfilled all I wanted and more. As with any change it takes a while to learn all the features, but I'm plugging away.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great for a first timer on touch screen phones!
on November 7, 2012
Posted by: SamsungJim
from 91761
This is a great "Transition Phone" if you want old school folks that are having a hard time using the higher end touch screen phones. Very user-friendly!
Pros: Bright display, Durable, user-friendly
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Decent Phone, needs software update
on May 1, 2012
Posted by: KThieman
I've had the phone for about a month and a half now and I can only complain about 1 thing: the lagging. Everything is great, from the design, to touch screen settings to voice clarity and ease of use. But I still can't get over how much it lags. If you're a serious texter like myself I would debate getting this phone. I have to delete my texts everyday just to help it from lagging. It still does and badly needs a software update. Still waiting patiently for that to come out.
Pros: Built-in speakers, Bright display, Durable, Lightweight
Cons: lagging, case prevents my from using numbers on keyboard
I would recommend this to a friend!
Features
5 out of 5
5
Performance
2 out of 5
2
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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