 |
Customer Reviews Collected from Samsung US |
Samsung - Brightside Cell Phone - Black (Verizon Wireless)
Average Customer Rating:
3.3
Rating breakdown 120 reviews
5 Stars
29
4 Stars
41
3 Stars
14
2 Stars
11
1 Star
25
63%of customers recommend this product.
(
72 out of
115)
Customer Reviews for Samsung - Brightside Cell Phone - Black (Verizon Wireless)
Customer Rating
4
Smart looking phone
on October 12, 2012
Posted by: alabamian
from Montgomery, Alabama
Nice sleek design. Looks like a higher priced smart phone. Picture quality is good. Performs as I expected.
Pros: Bright display
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Basically a Good Phone that does not require a Data Plan
on November 9, 2012
Posted by: emmab5
from Pennsylvania
I purchased this phone June 1, 2012 to renew my phone Contract. The phone I really want brought back is th EnV phones. This phone does look like a smart phone without the expensive DATA plan. I am not happy about a few things
1. The wallpaper being the Menu BAR? Really, I liked my old phone when I could put my Grandchildren on it.
2. The CAMERA can not zoom when taking pictures---What camera does not zoom today--OH right the Samsung Briteside.
3. when the phone is locked for the touch screen, I have my Grandchildrens picture only to see this UGLY smoked colored bar right over their beautiful faces. Please update your software to fix these problems.
4. not sure about the alarm not working, have not used it, but I am sure it is like the othere phones....not working properly.
1. The wallpaper being the Menu BAR? Really, I liked my old phone when I could put my Grandchildren on it.
2. The CAMERA can not zoom when taking pictures---What camera does not zoom today--OH right the Samsung Briteside.
3. when the phone is locked for the touch screen, I have my Grandchildrens picture only to see this UGLY smoked colored bar right over their beautiful faces. Please update your software to fix these problems.
4. not sure about the alarm not working, have not used it, but I am sure it is like the othere phones....not working properly.
Pros: Bright display, looks like a smart phone
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good for a feature phone
on March 18, 2013
Posted by: AntiDataPlan
Expertise:Intermediate
A note before I start, this is NOT a smart phone, so if you're expecting that, you will be disappointed. However, this is probably the closest feature phone you will find to a smart phone right now.
I just got the Brightside a few days ago, and here's what I think so far. Overall, it's pretty easy to use. I like that you can switch the view from the "grid menu" (that is not customizable) to the "short cut menu" that includes favorites (allows for 1 touch dialing/texting) and that 8 celled grid is customizable. I like that the micro sd card slot is behind the battery case, keeping it safer than the tabs on some of the older phones did (as they could break off). I like the locking feature on this phone. I feel like it's easy to use and the phone won't be activated and waste battery power if you bump the screen or any of the buttons except for the lock or the power buttons. Call quality and texting all seem to work like any other phone. This is my first touch screen phone, but so far I like it. Sometimes it is more responsive than I'd like (and occasionally I have to hit a button twice), but this is most likely user error. This touch screen is responsive to your skin rather than to pressure. You don't have to push hard, but you cannot use the touch screen while wearing gloves.
I do not use this phone for the internet (in fact, I have the internet blocked on my phone because I don't want to be charged for accidental usage), so I can't say anything about it's internet capabilities. However, between work and home, I've never lost my 3G signal that is always displayed above the service signal bar.
The pros for this phone:
+ Ease of use for any tech savvy person (may be confusing at first for first time users)
+ Has touch screen
+ Has physical side out qwerty keyboard
+ Includes driving mode (reads name of caller/texter and text message)
+ Custom alarms available
+ Picture quality is decent compared to other feature phones (not smart phones) and can go to full screen
+ Favorites option available in short cut menu (as opposed to grid menu) and speed dial available
+ Ease of use for any tech savvy person (may be confusing at first for first time users)
+ Has touch screen
+ Has physical side out qwerty keyboard
+ Includes driving mode (reads name of caller/texter and text message)
+ Custom alarms available
+ Picture quality is decent compared to other feature phones (not smart phones) and can go to full screen
+ Favorites option available in short cut menu (as opposed to grid menu) and speed dial available
The cons for this phone:
- No customization with pictures. Your options for displays of the grids only come in orange or green. Other colors would be a start, but you cannot have a custom picture as your background (except for the screen you have when your phone is locked.
- When phone is on vibrate mode, it will vibrate 3 times for a text message. I keep my phone on at work in case of emergencies, so I want to hear it when I have a phone call....but if it's a text, I don't need to look at it immediately. When it goes off 3 times, I think that it is a phone call. It's also annoying when I'm in class and my phone vibrates that much for just a text. I don't know if this is just a Samsung thing (my Intensity II did the same thing) or what because none of my other phones have vibrated more than once. Either way, I find it really irritating.
- T9 feature for word suggestions covers up part of the text when the text is long.
- Is easily switched from picture to video mode. I've missed out on pictures because I didn't realize it was set to video (which I've not used on purpose yet)
- No customization with pictures. Your options for displays of the grids only come in orange or green. Other colors would be a start, but you cannot have a custom picture as your background (except for the screen you have when your phone is locked.
- When phone is on vibrate mode, it will vibrate 3 times for a text message. I keep my phone on at work in case of emergencies, so I want to hear it when I have a phone call....but if it's a text, I don't need to look at it immediately. When it goes off 3 times, I think that it is a phone call. It's also annoying when I'm in class and my phone vibrates that much for just a text. I don't know if this is just a Samsung thing (my Intensity II did the same thing) or what because none of my other phones have vibrated more than once. Either way, I find it really irritating.
- T9 feature for word suggestions covers up part of the text when the text is long.
- Is easily switched from picture to video mode. I've missed out on pictures because I didn't realize it was set to video (which I've not used on purpose yet)
Pros: qwerty keyboard, touch screen
Cons: vibrates 3 times for texts, limited customization
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good feature set for a basic phone.
on March 29, 2013
Posted by: FlyFisher84
Expertise:Intermediate
Call quality good. Touch screen is large, bright and seems very responsive. Like the full querty keyboard for texting. Camera is decent. Would like to have some more options for a holster.
Pros: Built-in speakers, Bright display, Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
HORRIBLE
on January 31, 2014
Posted by: meshodo
Expertise:Expert
I have had this phone for less than a year, and it has given me nothing but grief! I can barely use the stupid thing now, because it keeps shutting down every time I set it down, try to call, or try to text. It tries to connect to the internet for no reason, tries to pull up the gps all the time...again....for no apparent reason. Hate, hate, hate this phone. Unfortunately, For those of us who can't afford to buy a new phone to remedy these problems, we are stuck with a sub standard "phone", until our contract is up.
Pros: Realistic color, Lightweight
Cons: Poor quality, Did not meet expectations, cuts off continuously, tries to connect to internet by itself
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Good non-smart phone
on October 15, 2012
Posted by: TnPhotog
from Lewisburg, TN
Expertise:Intermediate
This phone has ample features and a nice camera. I have taken some very good photos and videos with it even inside Ripley's Aquarium in the Smokey's. The touch screen is a little sensitive and takes some getting use to but otherwise I think this is a great phone for the money. Bonus, I don't need to get a data plan.
Pros: Bright display, Inexpensive, Durable, good camera
Cons: sensitive touch screen
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Worst ever
on October 24, 2012
Posted by: crashking
from Raleigh,NC
Expertise:Intermediate
The Brightside is the worst cell phone I've ever used and I've been using for over 20 years.
The worst thing it does is cut calls off when I try to remove from any type of holster. The button on the right side on the bottom,face of the phone powers the phone down and it is almost impossible to remove it from the holster without hitting the buttom.
Pros: Inexpensive
Cons: Did not meet expectations, powers off
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Looks nice, but that's just about it.
on November 15, 2012
Posted by: UsuallyLikesSamsung
from Columbia, SC
Expertise:Expert
The phone looks nice, and has a bright display with decent size for the buttons on the slide-out QWERTY, and the sound quality is good. The phone is durable and the the screen does not get many scratches. But that is all that is good with this phone. It contantly unlocks by itself. I have learned to never keep this phone in my pocket, because this phone will send calls to anyone on my contact list. If it is not sending calls, it is getting on the internet. I got this phone from Verizon as an option for a no data plan needed type of phone, in other words, I don't want to ever get on the internet with it. There is no way to securely password lock the phone each time after I am done with it except going through the menu then phone settings, then security, then type the security code, and then finally pressing "lock phone now". That is too many steps to get the password to be enabled each time. There is no homescreen that shows a nice picture and a menu icon, instead after the phone is unlocked I immediately get the menu. This would be fine if the phone didn't unlock on its own and if the phone didn't have a super sensitive touch screen that makes the phone send calls. There is no multitasking between the music player and using other functions of the phone, for example: I can't listen to music and send a text at the same time. The camera has no zoom capabilities and no flash, but the quality of pictures is good. Viewing pictures in text messages is annoying because the pictures are always too small. Lastly, the backlight sensor does not work they way it should when taking into acount bright and dim light.
Pros: Durable, Lightweight
Cons: Poor quality, Did not meet expectations, unlocks
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Written by a customer while visiting Samsung US