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Customer Reviews Collected from Samsung US |
Samsung - Brightside Cell Phone - Black (Verizon Wireless)
Average Customer Rating:
3.3
Rating breakdown 120 reviews
5 Stars
29
4 Stars
41
3 Stars
14
2 Stars
11
1 Star
25
63%of customers recommend this product.
(
72 out of
115)
Customer Reviews for Samsung - Brightside Cell Phone - Black (Verizon Wireless)
Customer Rating
5
A Plus in my book
on May 20, 2014
Posted by: Linn419
from Arizona, USA
Expertise:Intermediate
I enjoy the abiility to upload photos to my computer and visa versa. I love the ability to use the qwerty keyboard. I love the use of a card to stores my pics, sounds, music, etc. Another plus that this phone is so user-friendly. It has so many features and the wallpaper set and sounds are excellent.
I think Samsung has done a superb job with this phone.
Pros: Built-in speakers, Bright display, Inexpensive, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on May 20, 2014
Posted by: Mtzfam501
from California, USA
Easy to use. Very reliable. Had this phone for four years and never had any problems.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Very sensitive buttons on wrong places.
on September 26, 2014
Posted by: Tibi
from Annapolis, MD, USA
Expertise:Expert
This is the worse Samsung phone I'd ever had. I have Samsung phones for more than 15 years. Frequently dialing random numbers from my pocket or redialing the last number. It is so annoying.
Pros: Inexpensive
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Very solid phone
on April 17, 2012
Posted by: Myrmidon001
from La Puente, CA
Expertise:Expert
Phone is very solid. Great features. The only issue is the design on how the keyboard is pulled out. Once and a while if you "fat finger" the top of the touch screen while pulling out the keyboard you may hit a key to either call someone or open an app. Other than that small issue this is a great phone.
Pros: Bright display, Durable
Cons: small design issue
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointing
on April 4, 2012
Posted by: TWhiteFoo
Expertise:Intermediate
When I got the phone, I was immediately a bit turned off on the graphics. The phone has no "wallpaper" homepage. It displays the menu as it's homepage, which is not very visually appealing. The screen resolution is pretty poor, with 240 x 320 pixels, and a ppi of 129. For the screen size of this phone that is a very small resolution. The phone lags between menus and messaging pretty badly. The qwerty keyboard is alright. The touchscreen keyboard is atrocious. This is the second Brightside I got because the first one's T9 keyboard would lock-up the phone and shut it off! This one is doing it too!! That is very frustrating for a teenager who texts one handed all the time. The camcorder shoots at a very, very low resolution and looks pretty awful. 176 x 144 i believe. The browser, Opera Mini, is actually pretty fast, it's one of the only things I'm please with besides the look of the phone. Call quality is mediocre at best, it can get pretty crackly. Battery lasts a whole day if I'm lucky. In all honesty they should call it the DarkSide.
Samsung, please put out an update to fix the T9 Texting Problem. It is very, very frustrating.
Pros: Lightweight
Cons: Not high def, Did not meet expectations, awful touchscreen texting, laggy, mediocre call quality
Features
2
Performance
1
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic hands-free
on May 31, 2012
Posted by: Anonymous
from Long Island, NY
Expertise:Intermediate
This phone is fantastic with it's bluetooth connectivity to my car's audio system. It works flawlessly. In addition, the voice commands feature makes it a truly hands-free phone. The touch screen is inconsistent and not very reliable. I'm still learning all the features and so far, I'm very impressed by its performance. Battery life seems to be pretty good as long as I plug it in at night. I like this phone!
Pros: Built-in speakers, Bright display
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Brightside is a little dim
on May 2, 2012
Posted by: Calena
from East Coast, USA
Expertise:Intermediate
I might recommend this to a friend, but only after explaining the negatives. It's not a top level phone, in my opinion. It could have been great and is only so-so.
I have had this phone for two weeks. It was an upgrade from the 820, which I loved. However the 820 battery was failing and I got talked into the 380.
PRO: The screen is bigger and wider than other QWERTY phones I have used. However, comments you may have seen about the lousy viewing angles on the screen are accurate. I bought an anti-glare filter and it seems to help.
CON: I was told this phone had a very responsive touch screen. I have found it to be less than responsive. I frequently have to hit "buttons" several times to get the phone to react. When buttons are near the edges of the screen this is especially noticeable. I am female and have small hands. What men with big fngers do I have no idea, it's pretty irritating.
PRO: The browser does indeed seem faster. One big plus for this model is email. I have two web accounts set up and the phone display provides a tab for each one. I can easily go back and forth between them.
CONS: The phone is not particularly well organized. Navigation is not always intuitive. I don't like the grid home screen. Some customization is possible but not nearly as much as the 820 and you only get one screen to set up oft-used options.
For example: speaker phone. Where is it? only within the call options, while in the call. You can't set the phone on speaker within sound settings, which is simply mind-boggling.
BIG CON: Battery life, though advertised as when not in use up to 14 hours, has been noticeably poor for me. Even after a full charge, within a few hours the phone drops to 3 bars on the battery charge icon. In less than 24 I'm down to two.
CON: The phone, when opened to the keyboard, seems top-heavy. I like the keyboard, it has a nice feel, but the function key has been put in the bottom left corner. Using it to get symbols then means the top heaviness becomes an annoyance. The Fn key should be higher up.
PRO: it is nice to have the Star key for favorite contacts right there on the keyboard. But since one would almost certainly use the Fn key far more often, why aren't they reversed, location-wise?
Calls have functioned fine, no drops so far.
One design plus is no more of the little mini-clips you have to open out to plus in the charger or headphones, leaving them at risk of breaking off. The charger opening is in the bottom edge of the phone, very conventient. No clip.
CON/PRO: The camera seems sort of okay, not great. An annoyance is when one takes a picture, the phone files it away. To do anything with it, such as send a message, the primary reason I take cell phone pics, I have to close the camera, go into My Pictures and wait for them to load, or start up text messaging and load the photo that way.
If you like to have your own photo as wallpaper on the open screen, know that it has a big date/time bar right below the halfway point, vertically. Good luck seeing your loved one's face. You can't move it or make the font size smaller.
This was the best choice at the time for a feature phone; if there had been another choice, even for higher price, knowing what I know now I would pick the other one. This phone is liveable but I won't ever get to the point of raving about it.
Cons: Did not meet expectations
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
great basic phone
on January 3, 2013
Posted by: coolphone
from boston,ma
non-smart phones are hard to find these days. but this one is great. love the qwerty keyboard and touch screen. great for music too
Pros: Inexpensive, Durable, Lightweight
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US