Samsung US Customer Reviews Collected from Samsung US
Samsung - Brightside Cell Phone - Black (Verizon Wireless)
Average Customer Rating:
3.3 out of 5
3.3
Open Ratings Snapshot
Rating breakdown 120 reviews
5 Stars
29
4 Stars
41
3 Stars
14
2 Stars
11
1 Star
25
63%of customers recommend this product. 
(
72 out of 115
)
Customer Reviews for Samsung - Brightside Cell Phone - Black (Verizon Wireless)
Customer Rating
5 out of 5
5
Very good for a basic phone.
on May 11, 2012
Posted by: jsbell
from Ocala, FL
Expertise:Intermediate
Very good phone if you do not need a data plan. I already have a Galaxy Tab so I do not need a phone that needs a Data plan, I just need the phone for Calls and Texts.
Pros: Inexpensive, Realistic color, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's a nice basic phone but lacks ethnicity
on April 7, 2012
Posted by: that1mexguy
It's a nice little phone that looks high tech but for the non-tech people that just want to have a touch screen. I bought this for my mother-in-law and she really likes it but unfortunately it lacks ethnicity since it does not accept special characters when getting a text (she speaks spanish and gets texts in spanish that she cant read because one accent messes the whole text). By special characters I mean accents and symbols that may be from a different language. Other than that a great little thing.
Pros: Bright display, Lightweight
Cons: unable to receive texts with foreign charactes
Features
2 out of 5
2
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Worst I have ever owned
on March 31, 2012
Posted by: gduce24
from Florida
Voice recognition is very poor. Battery life very short. Awkward to handle as power button directly on oposite side of sound control, therefor when operating with one hand it is easy to turn sound down when powering on or off. and touch screen requires touching two or three times.
Instruction manual very poor. I own several other Samsung products and have never experienced this. I fing their products to usually be very reliable and of high quality. Sure missed the mark wirh Brightside.
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not for web surfers
on April 10, 2012
Posted by: Dissed
from USA
Expertise:Intermediate
Nice little phone but too many compromises: Can download only from app store: Have to be in browser to access links in email as email app won't let you: Next to no customization: Touchscreen doesn't like sub-43 degree temps - have to press screen repeatedly: No timer: Webpage reloads anytime screen orientation changes: 2 Demo games only: No manual in box.
Pros: Bright display, Lightweight
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Calendar and Alert does not work
on June 16, 2012
Posted by: pbarbour
I bought 3 of these phones and on all 3 of them the calendar and alert function does not work correctly. when an appt is added to the calendar it will save as a different date thus not alerting you with a reminder. Samsung and Verizon both know this feature is not working correctly on this model of phone, they have known since March but no new software to fix THIS issue has been released. There was some software for this phone released in May but it was nothing that fixed this defect in the phone.
Cons: Did not meet expectations, calendar/alert-reminders dont work
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Features do not work
on December 27, 2012
Posted by: jelypa73
from Maricopa, AZ
Expertise:Expert
The alarm stopped working properly. It'll work if you set the alarm to go off in a minute from setting it but not further in the future. Not able to update new software. The phone won't connect to anything. Lock button is easy to push when in a pocket so you still unintentionally call people. Should have a code that needs to be entered.
Pros: Bright display, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on June 23, 2013
Posted by: abcdefghijkl
Expertise:Intermediate
Best basic phone ever made. Battery life is ridiculously long. The phone is absolutely fantastic. Enough said.
Pros: Bright display, Inexpensive, Durable, Lightweight, battery life
Cons: Poor quality
Features
3 out of 5
3
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Can't download apps and it's "haunted"
on December 5, 2012
Posted by: kathyb1
Expertise:Intermediate
I am having a hard time finding any good apps for this phone. Also, It dials and goes to browser on it's own; even if it is just sitting on the table. It also shuts down on it's own a lot. I would like to upgrade but was told that I couldn't until my 2 year contract is up? Not sure if that is true...still looking into it. Gotta get a different phone. This one does not do enough for me! Willing to try another Samsung...I think this one was a mistake.
Pros: Inexpensive
Cons: Poor quality, Too big, Did not meet expectations, few accessories
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
2 out of 5
2
Written by a customer while visiting Samsung US
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