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Customer Reviews Collected from lg.com |
LG - 36" Built-In Electric Cooktop with 5 Elements and Warming Zone - Black
Average Customer Rating:
4.2
Rating breakdown 244 reviews
5 Stars
162
4 Stars
32
3 Stars
11
2 Stars
8
1 Star
31
80%of customers recommend this product.
(
142 out of
177)
Customer Reviews for LG - 36" Built-In Electric Cooktop with 5 Elements and Warming Zone - Black
Posted by: MJS008
Verified Purchase:Yes
Lots of bells and chimes that take some getting used to, but overall a good appliance. Works as expected and is easy to clean.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: Jeddah1
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this as a replacement stovetop a few weeks ago. It’s ok but I find the controls to be a two step process which seems unnecessary. You have to press the individual control to on and then go back to the central control to select the temp 1-9. You have to do this every time you adjust the burner. Also you have have to hold each surface button down for a few seconds there not instantaneous. Both of these issues are quite annoying when you have multiple burners in use!
No, I would not recommend this to a friend.
Quality
3
Features
2
Value
3
Response from lg.comBy Sandy, Social Media, April 8, 2022
We hate to hear this and thank you for this feedback. We will be happy to pass this along to our product developers.^Sandy
Written by a customer while visiting lg.com
Customer Rating
3
Control Panel malfunctioned 2 year after purchase
on May 30, 2022
Posted by: Dumbo2020
from Bethany ct
Verified Purchase:Yes
[This review was collected as part of a promotion.] So disappointed. Touchpad stopped working after22 months. Can’t get high heat or turn certain burners off individually- need to shut the entire cook top off. Repair is SLOW!!!! I personally think this is a fire hazard. Still waiting for the repair guy to show up with the part!
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
3
Features
5
Value
3
Response from lg.comBy Jennifer, Social Media, June 1, 2022
Looks like we need to find another servicer in your area. Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will try to expedite a resolution for you. Thank you. ^Jennifer
Written by a customer while visiting lg.com
Posted by: Drudeba
from VA Beach
Verified Purchase:Yes
We love the fact that there are no knobs! So easy to clean. All burners are very responsive!
Pros: ease of use, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Csmoferret
from South Texas
Verified Purchase:Yes
Although the time between purchase and installation was lengthy I am happy to report it was all worth it. This beautiful LG cooktop replaced a 20 year old cracked and failing cooktop and I could not be happier! The child lock keeps my kitties from turning on a burner with their paws (although I keep it covered so they don’t walk on it anyway.) The controls are easy to use and only having to touch the number selection for the level of heat is so much easier than sliding your finger around the numbers. The burners heat quickly and cool down faster than my previous cooktops. I am so pleased with this purchase! Now if I could just find the LG double wall oven I want to replace the current 20 yr old microwave/oven combo that is rusting away…
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Sunnam
from FL
Verified Purchase:Yes
I just love my cooktop it’s beautiful Easter clean looks wonderful I love everything about it
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great addition to my newly remodeled kitchen
on November 26, 2022
Posted by: Anonymous
from Loxahatchee
Verified Purchase:Yes
I absolutely love this cooktop it has so many features. The warming feature is amazing and worked great and eliminated the need for warming trays saving space for all the extra food. Then there are the double and triple burners that accommodate bigger pots or they are capable of downsizing to fit your smaller pans. I definitely would recommend this cooktop as a replacement or new addition to your kitchen.
Pros: Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Wilson21
from Ogden, UT
Verified Purchase:Yes
I love the space between burners that allows multiple to be used at the same time. However, after working for approximately 6 months the unit gave out. Prior to that this was my favorite appliance in my kitchen. Definitely happy I purchased the extended protection so I could at least get a refund to buy a replacement as this exact model has been on back order.
Pros: ease of use, Style/Design
Quality
2
Features
3
Value
1
Response from lg.comBy JaNika Wiley, Social Media, December 6, 2022
Thank you for taking the time to communicate with LG about your experience with your LG range. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com