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Customer Reviews Collected from lg.com |
LG - 36" Built-In Electric Cooktop with 5 Elements and Warming Zone - Black
Average Customer Rating:
4.2
Rating breakdown 244 reviews
5 Stars
162
4 Stars
32
3 Stars
11
2 Stars
8
1 Star
31
80%of customers recommend this product.
(
142 out of
177)
Customer Reviews for LG - 36" Built-In Electric Cooktop with 5 Elements and Warming Zone - Black
Customer Rating
2
Not So Great
on April 6, 2018
Posted by: Omallo
from Bowie, Maryland
[This review was collected as part of a promotion.] I bought this cook top over a month and got it installed two weeks now. While using and trying to turn off the cook-top it would not respond from the control nothing seem to turn it off but my circuit breaker. This same issue happen again last night; I'll be returning this cook-top, I had enough of it.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
4
Features
5
Value
5
Response from lg.comBy Chris, Customer Service, April 6, 2018
It sounds like we'll need to walk through some troubleshooting for your cooktop. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Written by a customer while visiting lg.com
Posted by: SJOSAJ
from Sharps chapel, tn
Verified Purchase:Yes
I will NEVER buy another LG anything! And I will pass it on to everyone I can!!!!
Quality
1
Features
1
Value
1
Response from lg.comBy JaNika Wiley, Social Media, December 27, 2022
We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG cooktop. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki
Written by a customer while visiting lg.com
Customer Rating
1
Great
on September 24, 2017
Posted by: Phyl67
from Florida
[This review was collected as part of a promotion.] I looked at several different stove tops but kept coming back to this one. It was really to big for my counter so my husband had to cut the hole out to make it fit. Love it.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Posted by: RobNot
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very disappointed with the reputation of LG. I use to be a loyal customer but since your appliances are substandard, I have no confidence in your brand. My cook top stopped working and I was placed in an inconvenience for two weeks not being able to cook. I have all my appliances LG but will convert to another brand that has a much better reputation.
Response from lg.comBy true, LG Digital Care Team, March 26, 2024
Hey Rob. We are very committed to ensuring you are satisfied and would like to have a personal conversation to follow up with you about your LG cooktop and discuss how we can help you further. Please send us a private message on social media @LGUSSupport with your contact information, model, and serial number. You can trust that we are fully dedicated to helping you in any way we can. ^Diego
Written by a customer while visiting lg.com
Posted by: Foxes4
from cA
Verified Purchase:Yes
We absolutely live our TV. We love the crisp beautiful screen. TV is awesome for game playing et.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: LyndaS
from Orlando
Verified Purchase:Yes
[This review was collected as part of a promotion.] Heats up much faster than my previous glass cooktop. Love the black color. Only problem is that I accidently turn off the burners because they are located in the front.
Pros: ease of use, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
High quality
on May 19, 2013
Posted by: joyce1
from Harrodsburg, KY 40330, USA
This unit has brought my kitchen into the 21st century. So sleek and clean. Fast heat and easy clean up.
Pros: Performance, Style/Design, easy to use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Love the layout!
on August 18, 2014
Posted by: lindseysewall7
from Atlanta, GA, USA
The 5-burner layout is a great use of space. I also like the fact that there are no knobs to get food stuck in. It's very sleek and modern. It's exactly what I wanted when we started looking for a cook top.
Pros: Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com