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Customer Reviews Collected from lg.com |
LG - 36" Built-In Electric Cooktop with 5 Elements and Warming Zone - Black
Average Customer Rating:
4.2
Rating breakdown 244 reviews
5 Stars
162
4 Stars
32
3 Stars
11
2 Stars
8
1 Star
31
80%of customers recommend this product.
(
142 out of
177)
Customer Reviews for LG - 36" Built-In Electric Cooktop with 5 Elements and Warming Zone - Black
Posted by: Yamilet
from Dallas tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] Had problems wit cooktop. New controller board seems to be working
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Posted by: Anonymous
from Florida
Verified Purchase:Yes
[This review was collected as part of a promotion.] Working great and I will tell to my freind to go for lg
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Hong ja
from Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] We enjoy using them. Thanks a lot to produce the good house keeping products.
Pros: Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Will not buy another
on March 7, 2021
Posted by: Huck613
from Coppell, Tx
We bought this cooktop in Sept. 2019 and it has been a big disappointment. It has alresdy gone out three times. Will not buy another.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 8, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: MrCrabs
from North Dakota
Verified Purchase:Yes
[This review was collected as part of a promotion.] We bought this as a replacement for our original when we built the house. It is all touch which is very nice versus the standard knobs we had before. The cool top has more warming features than our last one.
Pros: Style/Design, Quality
I would recommend this to a friend!
Quality
4
Features
5
Value
5
Written by a customer while visiting lg.com
Posted by: Andy08
Verified Purchase:Yes
Bought the 36 inch cooktop. Ever since it’s been installed it can’t work properly. There is an issue with these models. It’s all over the internet. Do not buy it.
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, March 24, 2021
We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: R1261
from Virginia Beach, VA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Product is not yet installed. Have purchased 7 LG appliances for new kitchen. Purchased LG kitchen/laundry appliances for past "dream house".
Pros: Style/Design
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Posted by: KpKp
from Mississippi
Verified Purchase:Yes
[This review was collected as part of a promotion.] Burners stopped working. Oven temp is wrong. Had it fixed but broken again.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, April 5, 2021
We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for the inconvenience and frustration caused. ^Daphane
Written by a customer while visiting lg.com