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Customer Reviews Collected from lg.com |
LG - 36" Built-In Electric Cooktop with 5 Elements and Warming Zone - Black
Average Customer Rating:
4.2
Rating breakdown 244 reviews
5 Stars
162
4 Stars
32
3 Stars
11
2 Stars
8
1 Star
31
80%of customers recommend this product.
(
142 out of
177)
Customer Reviews for LG - 36" Built-In Electric Cooktop with 5 Elements and Warming Zone - Black
Customer Rating
1
Triple cooking zone doesn’t heat
on September 11, 2024
Posted by: Cindy1231
[This review was collected as part of a promotion.] The 6” ring in the triple cooking zone doesn’t heat after a couple of years. When I try to find a technician to fix it I can’t find the serial number. It’s really frustrated. Don’t know what to do.
Quality
1
Features
1
Value
1
Response from lg.comBy true, LG Digital Care Team, September 12, 2024
Hey Cindy! Thanks for sharing your LG Cooktop experience with us. We'd love to help bring the heat back into your kitchen again! Your LG cooktop's model number is LCE3610SB.ABKLLGA. This should help the tech find the parts needed for your repair. If you need more help or information, please follow up with us on social media @LGUSSupport with your provided model number and contact info. Our team will be happy to help! *Joseph
Response from lg.comBy LG Digital Care Team, September 11, 2024
Hey there Cindy! We'd be happy to help take a look at your LG cooktop so you can get it back up and running at 100%. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and serial number, which will be located on either the front of the bottom panel, under the counter, or on the underside of the unit. To see it, open the cabinet. We look forward to hearing from you! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
We love the touch controls, so no KNOBS...yayyy!
on September 25, 2024
Posted by: GeorgiaPeach41
[This review was collected as part of a promotion.] So far so good! We bought this about 1 month ago when we redone our counter tops.
Written by a customer while visiting lg.com
Customer Rating
5
Great features
on October 10, 2024
Posted by: Cindy51166
[This review was collected as part of a promotion.] I bought this cooktop for the convience of the warmer. Beautiful!
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, February 14, 2026
Hi Cindy, we understand and appreciate you taking a moment to share your experience. It’s great to hear that your LG 36 Inch Electric Cooktop model LCE3610SB is delivering the features you were looking for. The built‑in warmer zone is a convenient addition for keeping dishes ready to serve, and it’s great to know you’re enjoying both the functionality and the sleek design.
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com.
LG Digital Care Team ^Rich
#LifesGood ❤️
Written by a customer while visiting lg.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5
Features
5
Quality
5
Value
5