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Customer Reviews Collected from lg.com |
LG - 36" Built-In Electric Cooktop with 5 Elements and Warming Zone - Black
Average Customer Rating:
4.1
Rating breakdown 226 reviews
5 Stars
147
4 Stars
31
3 Stars
11
2 Stars
8
1 Star
29
80%of customers recommend this product.
(
142 out of
177)
Customer Reviews for LG - 36" Built-In Electric Cooktop with 5 Elements and Warming Zone - Black
Customer Rating
1
Already broken !
on December 9, 2019
Posted by: jlowgrey
from Sac, CA
My cooktop manufactures October 2017 and only installed for initial use in June 2018 is already broken!
Touch panel is unresponsive and it may cost over $400 to repair!
My previous non-LG cooktop in my prior home went 20 years without a problem.
Touch panel is unresponsive and it may cost over $400 to repair!
My previous non-LG cooktop in my prior home went 20 years without a problem.
No, I would not recommend this to a friend.
Response from lg.comBy Chris, Customer Service, December 10, 2019
That's not good! We're sorry to see that you've run into these issues with your cooktop. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP
Written by a customer while visiting lg.com
Customer Rating
5
I love this cooktop!
on May 29, 2020
Posted by: Jane 1586
from Maryland
[This review was collected as part of a promotion.] I’ve had this cooktop for close to 4 years and I absolutely love it! I love having no knobs, it makes it so easy to clean and it has a very sleek look in my kitchen. The cooktop surface has held up well over the years and still looks brand new. At first I wasn’t sure about all the white specks on the top (I thought I wanted a plain black finish), but now I realize that it actually hides some of the dirt and streaks when I haven’t had a chance to clean it yet. It’s really easy to clean too since I can just wipe it without any knobs getting in the way. And, of course, it cooks great. It heats up quickly and cooks evenly. My only complaint is that with the front right burner, which can be used as a single or dual burner, you have to hit the sensor once for single and twice for dual. I can sometimes forget to hit it twice and then I’m wondering why it’s taking so long to cook. Other than that I love it as much today as when I got it 4 years ago.
Pros: Style/Design, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Versatile but sensitive on/off touch area
on June 5, 2023
Posted by: Marqy
from Las Vegas, NV
It has several burner areas but would rather have had a fifth burner instead of just a warming zone. Also the main on/off area is very sensitive to touch and has gone on w/o my realizing.
Pros: Quality, Style/Design
Quality
4
Features
3
Value
4
Response from lg.comBy Jai., LG Social., June 5, 2023
Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jai.
Written by a customer while visiting lg.com
Customer Rating
5
Great Cooktop
on October 10, 2011
Posted by: tolms
from Newark, DE
Love our new LG cooktop. The child lock is so important to us and the speed of the heating elements is terrific. Cleaning is a breeze compared to old coil/drip pan on my old cooktop and I love the almost infinite settings I get on each burner. No more lo, med, high... makes it so convenient to get just the right temperature. The warmer is a nice feature, and it is on every burner as well. Nice Quality, we're very happy.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality, child lock, easy clean-up
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Sleek no-knob appearance
on July 3, 2012
Posted by: ddknabb
from Parkland, FL, USA
Child lock & warm zone very good, flat (no knob) is good looking and nice for movement and cleaning. Wish the ceramic top was more durable. Runs hotter than old unit, good heat distribution.
Pros: Quality
I would recommend this to a friend!
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
I am very pleased with this product
on August 14, 2012
Posted by: Clark 56
from Melbourne Beach, FL, USA
this cooktop is exactly what we were looking for, it was very easy to install,very straightforward to operate and it works well and looks good.
Pros: easy to use, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Looks and function
on November 9, 2012
Posted by: Texas gal
from San Antonio, TX, USA
Looks GREAT in my remodeled kitchen. Works great. Love the ability to use multiple sized pots and pans. Heats fast and cools quickly. Cleans up easily. Just love this cooktop. No knobs!
Pros: Performance, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
I am enjoying cooking on my new cook top stove.
on December 23, 2012
Posted by: kj
from Lewistown,PA
I am very happy with my cook top and the different levels of cooking controls with the burners. It took me awhile to learn how to use the control panel for adjusting the heat, but have caught on with a little practice. It is also very easy to clean.
Pros: Performance, easy to use, Features/Settings
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com