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Customer Reviews Collected from lg.com |
LG - 36" Built-In Gas Cooktop with 5 Burners and Superboil - Stainless Steel
Average Customer Rating:
4
Rating breakdown 57 reviews
5 Stars
31
4 Stars
14
3 Stars
2
2 Stars
3
1 Star
7
75%of customers recommend this product.
(
30 out of
40)
Customer Reviews for LG - 36" Built-In Gas Cooktop with 5 Burners and Superboil - Stainless Steel
Posted by: ARamos
from Sahuarita, AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] What a difference a new LG Cook top makes. Looks good works great. Only issue is the plastic control knobs, they should be made of stainless steel.
Pros: Performance
I would recommend this to a friend!
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Horrible Knobs
on February 28, 2020
Posted by: mbigbrat
from Illinois
i purchased this stove top and the double oven 11 months ago. lets start with the oven. After 2 uses the oven made a horrible noise. Bestbuy came out to repair . The fan blade was a defect . Had a slight bend to it. Replaced it. The stove i baby . son was using it and he couldn't turn the burner off. I pulled the knob off another burner and used that one to turn the burner off. They are made of cheap plastic. they look cracked and tiny pieces of plastic are fraying off. It is 37.00 to replace one knob. Yes , one knob. I find that price not acceptable being they are plastic. Years ago .. LG was top of the line. Not anymore. I should have kept my old 19 year old one. It worked without fail. so much for remodeling.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy Chris, Customer Service, February 28, 2020
We are sorry to see you are experiencing issues with the knobs on your cooktop. Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Written by a customer while visiting lg.com
Customer Rating
4
Easy to clean
on October 13, 2020
Posted by: Barbarian6
from Rancho Cordova
Good Layout! Easy to clean. Knobs are very poor quality, break, and replacements are not easily identifiable!
Pros: Style/Design, ease of use, Features/Settings
I would recommend this to a friend!
Quality
3
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
cook top
on November 3, 2021
Posted by: log 3011st
from florida
[This review was collected as part of a promotion.] I bought this in March 2021from Jetson but wasn't install until June2021, when kitchen was completed. This cook their nobs are to close to the burners which gets to hot.
I don't know how to send a picture
I don't know how to send a picture
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
3
Response from lg.comBy ^DLI, LGE Social Media, November 3, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We apologize for any inconvenience this has caused. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Posted by: K10RN
from Highland MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the 36” size. Stuff isn’t bumping into other stuff.
Pros: ease of use, Quality, Style/Design, Features/Settings, Performance
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Posted by: clgames
from Green Valley AZ
Verified Purchase:Yes
[This review was collected as part of a promotion.] This came in our new house but it was a good choice. It performs as one would expect and is attractive.
Pros: Style/Design
Quality
4
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Great stove! LCG3611ST
on October 14, 2023
Posted by: Viclove
[This review was collected as part of a promotion.] Great product and looks great. Hard to clean but so is everything else….no problem. Well worth it…. LCG3611ST
Written by a customer while visiting lg.com
Customer Rating
4
Works well, except for the worthless knobs
on October 23, 2013
Posted by: fr
from Chicago il
in less that two years we have had every knob on this cook top break. First off, we like how well it works and the overall design. Our daughter has not yet learned to turn down the heat when she is cooking soup, pasta, etc and the boil overs are easy to clean. The individual burners are quick and easy to put back into place with little fussing to get them re-aligned to their proper position. I have had zero issues with this cook top EXCEPT for the knobs. They are absolute garbage. They look very nice when new, there are three little blue LED lights that light up when you turn on a burner and the light shines through the top of the knob. It never occurred to us that LG was using cheap plastic to make these knobs when we bought the cook top. Using plastic is not necessarily bad, but when every one of them has broken in almost the exact same spot where the knob attaches to the stem, its pretty obvious that its either a design flaw, or inferior materials were used. Given the rest of the cook top is well designed and has not had a single problem I think LG went too cheap with the knobs.
No, I would not recommend this to a friend.
Quality
2
Features
5
Value
3
Written by a customer while visiting lg.com