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Customer Reviews Collected from lg.com |
LG - 36" Built-In Gas Cooktop with 5 Burners and Superboil - Stainless Steel
Average Customer Rating:
4
Rating breakdown 57 reviews
5 Stars
31
4 Stars
14
3 Stars
2
2 Stars
3
1 Star
7
75%of customers recommend this product.
(
30 out of
40)
Customer Reviews for LG - 36" Built-In Gas Cooktop with 5 Burners and Superboil - Stainless Steel
Customer Rating
1
Very Dissapointed
on September 18, 2012
Posted by: rjcNLV
from N Las Vegas
We are VERY dissapointed with this stove which we purchased new in '09. After 3 years of normal household use, ALL 5 of the stove knobs are broken. We have resorted to using needle nose pliers to turn the burners on and off. I have will have to replace all the knobs at my own expense ($29 EACH + S/H). I would not recommend this product.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
2017 model leaks GAS!
on May 14, 2020
Posted by: sahyde
from ft wayne, in
[This review was collected as part of a promotion.] I moved into a completely renovated home will all LG appliances. I LITERALLY have been here a total of 10 months. Because I was an "Empty Nester" this cook-top was hardly used. When my daughter came home because of Covid-19, we found ourselves cooking three meals a day. She was home 3 weeks and it started leaking gas from the knob, like so many other people complain about. I went to get it fixed, the tech told me,"By the time I take it to the shop, take it a part, order parts and return it..you COULD GET A NEW ONE" UUUGGHHH!!!! Really??!! This cook-top is circa 2017!! NOT 2007!!!! Soooooooo disappointing! and of course..we're out of warranty :o(
Pros: ease of use
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, October 2, 2020
Oh no! This is not the quality we expect from our products. Understandably frustrating and disappointing. LG absolutely cares and we confidently stand behind our products. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
1
Knobs are cheap and break easily
on May 8, 2020
Posted by: lLRichards
from Amarillo, TX
We have had this stove for just under a year and three knows are broken. Horrible.
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
2
Response from lg.comBy ^DLI, LGE Social Media, October 2, 2020
We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you ever have any questions, please do not hesitate to reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. We apologize for any inconvenience this caused. ^Daphane
Written by a customer while visiting lg.com
Posted by: EllenBG
from Los Angeles, CA
Verified Purchase:Yes
I bought this cooktop recently and have mixed feelings
Pros: ease of use, Performance
No, I would not recommend this to a friend.
Quality
2
Features
3
Value
1
Response from lg.comBy ^DLI, LGE Social Media, July 14, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
4
Great purchase
on October 14, 2011
Posted by: Jonny
This is a great cooktop. My only problem is it is difficult to clean. I have never found a cooktop that is though. Who can come up with that design?
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
One couldn't ask for a better cooktop.
on June 16, 2012
Posted by: RHRH
from Lake Bluff, IL
The versatility of the burners make this cooktop the best for the home chef. One burner for slightly boiling items, One burner that I use with a wok for stir fry and deep frying items. And, three burners that are useful for everyday cooking.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
My first new stove ever! And I love it!
on January 16, 2014
Posted by: Annie
from Portland, MAine
We converted to gas in our new (old) home to convert our furnace and for a gas range. I've always wanted a double oven and now I have one. It's terrific in all respects so far. I would recommend it to anyone.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Stove is nice and solid stainless
on January 3, 2019
Posted by: Gravesfam
from Missouri
[This review was collected as part of a promotion.] Very nice I do a lot of canning which I am enjoying all the space on the stove I can put to huge pressure canners on it easy ... solid stainless steel so if there are ever any scratches you can use a solution to completely remove them....
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com