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Customer Reviews Collected from sony.com |
Sony - DVD Player - Black
Average Customer Rating:
3.7
Rating breakdown 69 reviews
5 Stars
33
4 Stars
15
3 Stars
4
2 Stars
4
1 Star
13
50%of customers recommend this product.
(
17 out of
34)
Customer Reviews for Sony - DVD Player - Black
Customer Rating
5
Awesome DVD Player
on August 14, 2014
Posted by: Nihilist
This DVD player works great and looks great too. A perfect edition to our kitchen entertainment center.
Written by a customer while visiting sony.com
Posted by: hello123
Gender:Male
Verified Purchase:Yes
Just bought the DVD player, easy set up, I am NOT tecno-savvy.
The remote works and it plays well. So far so good.....
I was considering a wifi and or USB port model, this is a good no frills device.
The remote works and it plays well. So far so good.....
I was considering a wifi and or USB port model, this is a good no frills device.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: 70Muscle
Gender:Male
Verified Purchase:Yes
i love it but i had to give it 4 of 5 because it isnt quit as durable as i thought. a year old and it already is making noises.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Red76
Gender:Female
Verified Purchase:Yes
I just bought it today with and I bought a DVD movie that has 3 CDs and only reads one.
I try a music CD and has a strange sound.
I try a music CD and has a strange sound.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
4
Stopped Working
on June 30, 2018
Posted by: Mandy24
Gender:Female
I bought this nine months ago and it stopped working. It loads the disc continually, got it to work a couple of times, Not sure why it stopped working, no changes were made to equipment, no damage. ???
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
1
Poor Design, Doesn't Work Without Remote
on July 4, 2018
Posted by: Elita
Gender:Female
This was purchased with good intent as an anniversary gift for my husband. It turned on once. The remote control it seems is the problem. Broken. And it's a very poor design as you can do almost nothing without the remote control. Had read good reviews and had high hopes. Very disappointed.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 5, 2018
Hi Elita, We're sorry to hear about what happened. Kindly check on this link for troubleshooting steps to help isolate the issue:
https://www.sony.com/electronics/support/articles/00006827
~Ralph
https://www.sony.com/electronics/support/articles/00006827
~Ralph
Written by a customer while visiting sony.com
Customer Rating
5
Great features and design
on January 5, 2020
Posted by: Mr sun
Gender:Male
I this yesterday and is awesome to use thank you so much Sony
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: North wi
Gender:Female
Verified Purchase:Yes
I bought it last Nov. it’s now March and it freezes. Do not buy
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, April 1, 2020
Hi, North wi,
We are sorry to hear that. We suggest playing several different discs to see if the issue is with the player or the discs. To isolate the issue further, please perform a power reset: https://www.sony.com/electronics/support/articles/00175201.
If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:
Name:
Sony website Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
We are sorry to hear that. We suggest playing several different discs to see if the issue is with the player or the discs. To isolate the issue further, please perform a power reset: https://www.sony.com/electronics/support/articles/00175201.
If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:
Name:
Sony website Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Written by a customer while visiting sony.com