lg.com Customer Reviews Collected from lg.com
LG - 4.7 Cu. Ft. 12-Cycle Ultra-Large Capacity High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.1 out of 5
4.1
Open Ratings Snapshot
Rating breakdown 1,010 reviews
5 Stars
681
4 Stars
118
3 Stars
32
2 Stars
38
1 Star
141
80%of customers recommend this product. 
(
793 out of 986
)
Customer Reviews for LG - 4.7 Cu. Ft. 12-Cycle Ultra-Large Capacity High-Efficiency Top-Loading Washer - White
Customer Rating
2 out of 5
2
Main Controller Board failed after 1 1/2 years.
on June 9, 2014
Posted by: connfam
from Tx
Purchased this product because of the reviews it received. However after only having it for 1 1/2 years, the main controller board has failed and the washer will not drain. have to purchase new main controller board, which is almost have the cost of what I paid originally for the washer. If you choose to purchase this product make sure you have an extended warranty that will last at least 3 years.
Pros: Performance, Quality
No, I would not recommend this to a friend.
Quality
1 out of 5
1
Features
4 out of 5
4
Value
1 out of 5
1
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Still getting use to it
on June 16, 2014
Posted by: dwd40
from Denver, CO, USA
First HE washer to own and it's taking me a while to get use to it. Lessons learned from the first 2 months is choose loads of similar weight to wash, mixing t- shirts with towels will result in balance error. Use less soap depending of size of load and add water to the fabric softener. I use heavier soiled option to feel clothes are getting cleaned else they just kind of swish around. Clothes have come out clean and I have loaded it up with what use to take me two loads in my old washer. The spinning and shaking at the start to balance the load makes me worry about mechanical failure in the future but so far I'm happy.
Pros: easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great price and easy to use
on June 21, 2014
Posted by: Nate
from Kailua-Kona, HI, USA
We love our LG washer. Tons of room and very efficient. Best washer I have owned. I love the washer selections. The best feature is the load sensing that measures the sizes and add the correct amount of water preventing wasting water and electricity.
Pros: easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
LOVE IT
on June 22, 2014
Posted by: HappyMom
from Des Moines, IA
I really love my new LG HE top load washing maching. My only complaint is that there is not a preset "Delicate" cycle. The tune that plays when the load is finshed thrills my daughter and annoys my husband. Overall, well worth the price.
Pros: Performance, Style/Design, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
I can not believe how quiet it is
on June 24, 2014
Posted by: dm34
from Burnsville, MN, USA
We purchased this unit a few days ago. We have done a number of loads and we are very happy so far. The unit is very, very quiet. It did a very nice job on cleaning a king size comforter. We have down a huge load of towels (bath and beach combined) and it did a great job. We really like the different options that we have tried so far.
Pros: easy to use, Features/Settings, Quality, quiet
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
This is one smooth, quiet washer!
on July 1, 2014
Posted by: CrazyCarChick
from Eagle River, WI 54521, USA
I've had my new washer about 3 1/2 weeks now and I am very impressed. It operates so smoothly and quietly. I wish it was on my main floor instead of in my basement
It does take a little getting used to because I was so used to my old top loader, but I don't think it's anything I can't work through.
I did see a good suggestion...that you be sure to have a decent surge protector, not only on the washer, but your dryer as well, in the event of a surge in a storm. These new appliances are computer operated and it's a cheap level of protection
I would recommend this washer to a friend!
Pros: Performance, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
A great washer!
on July 4, 2014
Posted by: minidoxmom
from California
I loved this machine from the first time I saw it. I reviewed Consumer Reports before purchasing it and it has not disappointed. It is built like a rock and is very stylish with the space age control panel. I am able to customize my cycles with temps and spin preferences.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
excellent capacity
on July 4, 2014
Posted by: sfn
from Queen Creek, AZ, USA
loads of settings and extra large capacity for king size bedspreads and comforters
Pros: Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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