lg.com Customer Reviews Collected from lg.com
LG - 4.7 Cu. Ft. 12-Cycle Ultra-Large Capacity High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.1 out of 5
4.1
Open Ratings Snapshot
Rating breakdown 1,010 reviews
5 Stars
681
4 Stars
118
3 Stars
32
2 Stars
38
1 Star
141
80%of customers recommend this product. 
(
793 out of 986
)
Customer Reviews for LG - 4.7 Cu. Ft. 12-Cycle Ultra-Large Capacity High-Efficiency Top-Loading Washer - White
Customer Rating
5 out of 5
5
Great capacity
on July 28, 2014
Posted by: Ronn
from Buford, GA, USA
The washer is quiet, has large capacity, cleans clothes well, spins most water out and drying time is shortened. Controls are easy to use. Energy efficient.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great value and Features
on July 29, 2014
Posted by: classic49
from Gainesville, Ga
So far I've used all the settings and it works great. I like that you can see what's going on in the washer. I like the ability to change options and try out different settings for different loads.
Pros: Performance, easy to use
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
Good but not great
on August 2, 2014
Posted by: Itsokayfornow
from Washington County, MN, USA
This is our 2nd top load high efficiency washer. The drawer to put in the detergent is inconvenient and we tend to forget to close it. There is no delicate cycle so I have had to create my own. The clothes bunch up much more in this one than the one we replaced. I just hope this one lasts longer than our old one. I guess for the money it was okay but I think they could have designed it to be more user friendly.
Pros: Quality
I would recommend this to a friend!
Quality
4 out of 5
4
Features
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
This washer is fun....
on August 3, 2014
Posted by: angellea
from Clifton Park, NY
This is my 4th washer in my lifetime that I have purchased. Washing clothes is about as exciting as watching paint dry....until I got the LG top load washer. I have never seen how the inside works before and well frankly it was kind of fun watching how the washer senses the cloths and then cleans them thru each cycle. The best part is there is more room in the LG than the "other guy" without having that big center agitator. I have always had a 4.7 cy ft and still could never wash my bed quilt. I always had to go to the commercial laundry to have it done. Well not anymore. I washed my quilt and it came out amazing. Not only did I save money but I saved time and time is so precious. Thank you LG for making a daily chore so pleasurable.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great selections
on August 6, 2014
Posted by: Joyce40
from Elizabethtown, KY, USA
At first I thought the washer was not putting in enough water to wash and rinse adequately, but It seems to be doing an excellent job. I would have liked a cycle for knits, but am finding other options. I am used to using a second rinse on some loads and continue to use that option. And for most loads I prefer not to use high speed spin. I do like the chime at the end of the wash, though visitors thought it was my cell phone going off at first.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
ease of use
on August 6, 2014
Posted by: lkenny
from Fort Hood, TX, USA
Being in the military my uniform gets incredibly dirty and my laundry piles up. A good washer and dryer become an essential part of your daily routine. It has a large capacity and can handle king sized comforter along with other articles of clothes with ease. I greatly appreciate the already programmed settings which allows me to just throw it on the setting I need and forget about it. As simplistic as it sounds, the sounds it makes do kind of add to the experience and lets you know when it is done in a more soothing way than the typical buzzing noise. Overall I was off put at the cost and couldn't initially justify spending the money but am happy I did. Incredibly satisfied at this time.
Pros: Performance, Style/Design, easy to use, Features/Settings
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
3 out of 5
3
Disappointed
on August 9, 2014
Posted by: BB
from central coast of california
Bought this mainly for large size--we have lots of visitors which means lots of towels and sheets. It can handle a large load. But the accompanying dryer can't, so that means the large load in the washer is sort of useless. Things come out with more wrinkles than with other machines I've used, unless you set it on the lower spin cycles--so you are losing the energy efficiency of higher spin cycles or settling for more wrinkled clothes. No delicate cycle?? Whose idea was that?? Differences between the numerous choices seem meaningless. All the choices just make it more complicated to operate. It does get the clothes clean with minimal water use--something that was high on my list. Haven't had any problems with it getting out of balance like some reviewers mention as I am careful when clothes are loaded. Doesn't quite fit under a standard cabinet with doors with top of washer open so I am constantly lowering top to get at detergent and softener in the cabinet. Suppose I could move it a bit more away from the wall, but it is already farther away from the wall than any other machine I've had.
No, I would not recommend this to a friend.
Quality
3 out of 5
3
Features
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting lg.com
Customer Rating
4 out of 5
4
My washer is easy to use.
on August 14, 2014
Posted by: laundrydad
from MN
I like the various settings for different types of loads and it automatically picks the best combination of temperatures and times.
Pros: Performance, easy to use, Features/Settings
I would recommend this to a friend!
Quality
4 out of 5
4
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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