 |
Customer Reviews Collected from lg.com |
LG - 4.7 Cu. Ft. 12-Cycle Ultra-Large Capacity High-Efficiency Top-Loading Washer - White
Average Customer Rating:
4.2
Rating breakdown 1,007 reviews
5 Stars
681
4 Stars
117
3 Stars
31
2 Stars
38
1 Star
140
80%of customers recommend this product.
(
793 out of
986)
Customer Reviews for LG - 4.7 Cu. Ft. 12-Cycle Ultra-Large Capacity High-Efficiency Top-Loading Washer - White
Customer Rating
1
Definitely not made to last
on November 5, 2016
Posted by: TiredOfTrash
from Yuma, AZ, United States
[This review was collected as part of a promotion.] Bought my washer in 2012. The first thing to make an impression on me was that before the washer even starts adding water, the drum turns--supposedly to distribute the load. What it did was put my clothes into a tight ball, so I had to bypass this by waiting until the water turned on before I Put them in. As mentioned in other reviews, the water level (unless you use the feature to add more, right from the start) isn't sufficient to wash clothes. My problem, too, is pet hair, so that extremely low water level only spread it amongst all clothes but didn't remove it. On the rare occasion when I had dirty, gritty clothes--after the 'wash' when removing the clothes, the dirt was still there, albeit usually on the bottom of the drum which required me to clean it out before the next load. I will say that I like the speed with which it spins to drain. What I didn't like was that exactly one month after the warranty expired, it started leaking from the bottom that required New parts. About eight months later it just suddenly stopped draining water. I was grateful this was not a front loader as it took a full week for a repairman to come. It needed more new parts. And so here I am--the washer is leaking water from the bottom again and I am certain the mother board is going because it is filling the washer to maximum height even with a small load. I've already spent enough on repairs and service calls to almost equal what I paid, so I'm cutting my losses. Whichever new washer I choose will definitely NOT be an LG. What I would give to have my old (non-motherboard!) washer back!
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
died a slow painful death at 2.5 yrs
on December 27, 2016
Posted by: Sad Dad
from California, United States
[This review was collected as part of a promotion.] We bought the LG set of washer and dryer because highly rated through CR. Read manual, used right soap. Did great for about a year and half to 2 years when started with the unbalanced load issue that seems to have plagued many LG/high efficency washers by reviews. Made sure balanced and tried everything from smaller loads, manually readjusting load, varying speeds for spin cycle, etc. Eventually, it got bad enough that it took several days to wash one load if left unchecked. Mercifully, it died completely when the tub broke loose and the machine tried to walk out of the room. I have never purchased LG before and likely will not go back. On the brighter side, the drier (gas) has worked well. Not sure why the website will not let me post without agreeing to sweepstakes entry.
Pros: Style/Design, Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
2
Value
1
Written by a customer while visiting lg.com
Customer Rating
2
Discontinued for a reason!!!
on December 31, 2016
Posted by: 66RcknHrs
from Clayton, NC, United States
[This review was collected as part of a promotion.] I have owned this for just over five years. After about two years I began noticing very fine debris in my laundry and in the tub. This happened to be the top of the washer deteriorating (rusting) and the coating flaking into the wash along with the rust. This should never have happened since I don't use a bleaching product in my wash!
No, I would not recommend this to a friend.
Quality
2
Features
4
Value
3
Written by a customer while visiting lg.com
Customer Rating
5
on March 29, 2017
Posted by: 1happytigre
from Irving, TX, United States
[This review was collected as part of a promotion.] I bought this washer 3 years ago. Haven't had any problems. I love my LG washer.
Pros: Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on August 28, 2017
Posted by: lonnieb409
[This review was collected as part of a promotion.] Have owned this product for almost five years with no issues what so ever.
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
lovr the size
on September 22, 2017
Posted by: Van2
from Peoria, AZ, United States
[This review was collected as part of a promotion.] Not as deep as our last sonit lines up with the countertop. Love that everyone in the family can SEE all shelves and we dont have anything getting pushed to the back and lost!
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great job!
on September 22, 2017
Posted by: Nini95
from Foley, AL, United States
[This review was collected as part of a promotion.] I love certain settings and others could be better. I would rather have all water settings as a choice on all cycles. I would like to have hot water choice on the short wash. It also needs an alarm when it is out of balance.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Large capacity, good results.
on September 22, 2017
Posted by: Hill Country
from Austin, TX, United States
[This review was collected as part of a promotion.] Very good washer. There are two things I wish were different. First, I often have to manually reduce the spin cycle speed because it is very strong; otherwise, the load ends up being off-balance. Second, if the load becomes uneven and the washer resets itself to add more water to get the load re-balanced, the overall run time to complete the load is very long. Overall, still a good washer.
Pros: Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com