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Customer Reviews Collected from Samsung US |
Samsung - Galaxy S 5 Cell Phone
Average Customer Rating:
4.6
Rating breakdown 1,474 reviews
5 Stars
1,069
4 Stars
311
3 Stars
60
2 Stars
14
1 Star
20
94%of customers recommend this product.
(
1,379 out of
1,463)
Customer Reviews for Samsung - Galaxy S 5 Cell Phone
Customer Rating
5
A Great Improvement and Worthy Successor to the S4
on May 30, 2014
Posted by: CouldntThinkofANickName
from South Carolina, USA
Expertise:Intermediate
Let me be clear, the two things I value most when it comes to a cell phone is battery life and talk time. Because first and foremost I use this as a phone for emergencies, memories, business transactions, and random conversations. I want to hear the person I'm talking to clearly and I want to be able to be away from my charger for at least a day. I am happy to report that this phone suceeds in all of those categories. One of my favorite features is Ultra Power Mode where it drops off all unnecessary features to keep your phone ready in an emergency if there is no charger nearby. If worse comes to worse, because the battery can be replaced, an extended battery can be added for extremely long battery life. The sound for calls and sounds played through the external speaker sound better and more powerful than they did on the S4. There are also more volume steps, up and down, for in-call volume and a new feature called "Extra Volume" that I imagine boosts the volume past top volume for truly loud environments.
The other features to me, while secondary, are excellent as well. I love the new fingerprint scanner for locking my phone (see protip at the bottom) and the fact that it can secure pictures in your gallery that are only viewable after you've swiped your finger. It also can be done in a one-handed fashion by swiping your thumb at an angle holding your phone like you normally would. I don't trust it enough to allow it to integrate with Paypal, but I'll let it secure the content on my device. The exercise features, such as the heart rate monitor and the pedometer, work very well and I've enjoyed using them. I feel the heartbeat sensor is more finnicky than the pedometer, but if you place your finger gently and evenly over the whole sensor it seems to work fairly consistently.
For the safety concious there is now a built-in emergency mode that after setting it up you hit the power button 3 times it will automatically start recording front and rear cameras, blast your GPS position to your top contacts, and ultimately give piece of mind if walking alone. This is a great feature and something that would serve people well in an emergency.
There are a lot of new features that I didn't mention that make the phone great, like the fact that I doubt dropping it anywhere but off a cliff would hurt it, but the things I mentioned were important for me and for my family. I am extremely pleased with my purchase and I would buy another S5 if I lost this one for any reason. I hope this helps a few decide to pick up this phone because it is excellent and built very well.
The other features to me, while secondary, are excellent as well. I love the new fingerprint scanner for locking my phone (see protip at the bottom) and the fact that it can secure pictures in your gallery that are only viewable after you've swiped your finger. It also can be done in a one-handed fashion by swiping your thumb at an angle holding your phone like you normally would. I don't trust it enough to allow it to integrate with Paypal, but I'll let it secure the content on my device. The exercise features, such as the heart rate monitor and the pedometer, work very well and I've enjoyed using them. I feel the heartbeat sensor is more finnicky than the pedometer, but if you place your finger gently and evenly over the whole sensor it seems to work fairly consistently.
For the safety concious there is now a built-in emergency mode that after setting it up you hit the power button 3 times it will automatically start recording front and rear cameras, blast your GPS position to your top contacts, and ultimately give piece of mind if walking alone. This is a great feature and something that would serve people well in an emergency.
There are a lot of new features that I didn't mention that make the phone great, like the fact that I doubt dropping it anywhere but off a cliff would hurt it, but the things I mentioned were important for me and for my family. I am extremely pleased with my purchase and I would buy another S5 if I lost this one for any reason. I hope this helps a few decide to pick up this phone because it is excellent and built very well.
Protip: The fingerprint scanner can be spoofed by the fingerprint smudges on your screen if your phone is stolen. A more secure use of the fingerprint scanner is to scan a finger that doesn't touch the phone from each hand. That way the print is never left on the screen and no matter which hand you hold your phone with you can unlock it with the other hand. It will hold 3 fingerprints so be creative!
Pros: Bright display, Durable, Realistic color, Lightweight, reliable, long battery life, excellent sound, safety features built-in, excellent improvements to touchwiz
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone
on April 14, 2014
Posted by: degeuswr
from South Dakota
I am very pleased with my Galaxy S5 phone, it has a super camera, the finger print reader works well and the battery recharges in around an hour.
Pros: Bright display, fast operating system, the finger print reader is easy to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No more iPhone
on September 16, 2014
Posted by: iPhoneToS5
from Louisville, Ky
Expertise:Expert
After waiting most of the year for the new iPhone 6 to come out, I broke down and purchased the Samsung S5. It was the best decision I have made. I love the features, the feel, and the camera. I am so happy to have made the switch.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on September 4, 2016
Posted by: libra4life
from nj
Expertise:Beginner
I love samsung products. my only problem the charger don't last. 2 phones, 2 tablets had problems with chargers
Pros: Bright display, Durable, Lightweight
Cons: charger problem
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek and elegant
on April 10, 2014
Posted by: Katmandoo122
from Michigan, USA
Expertise:Expert
There's a ton of reviews out there so I will make this brief: the phone is sleeker and feels better than most people think. The black (gray, really) back feel like a wonderful compromise between texture and weight, the bells and whistles that come with the phone, like the fingerprint reader, make a qualitative difference, and the camera is remarkable. And, in this version, the small changes made to TouchWiz have made a huge difference in increasing the elegance of the phone.
As of this date (launch day -1), it is without a doubt the best full-feature phone available!
Compromises: not metal (I like this, but many prefer metal and glass) and poor speaker
Pros: Bright display, Lightweight, fast!
Cons: poor speaker, some people want metal
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S5
on May 9, 2014
Posted by: MariaGoesColossal
from Miami, FL
Expertise:Intermediate
This is the best phone I've ever used by far. I used to have an i phone and switched over.
Pros: Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Far beyond my expectations
on May 13, 2014
Posted by: appaloosa2
from Cottontown, TN
Expertise:Intermediate
What a great phone.....the layout took a little to get use to. This phone is very fast unlike my last phone.
Pictures are amazing and the clarity of the screen is second to none.
The battery seems to last forever.
I'm very happy with the Samsung S5 and wish I had gone with a Samsung before.
You will not be disappointed with this phone.
Thanks Samsung for a great product.
Pictures are amazing and the clarity of the screen is second to none.
The battery seems to last forever.
I'm very happy with the Samsung S5 and wish I had gone with a Samsung before.
You will not be disappointed with this phone.
Thanks Samsung for a great product.
Pros: Bright display
Cons: wish it had dual speakers of quality
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the best
on July 27, 2014
Posted by: Nedy1986
from California
Expertise:Intermediate
Love all the features and the new design of this phone
Pros: Bright display, Realistic color, Lightweight, fast, loud and clear sound
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US