waterpik.com Customer Reviews Collected from waterpik.com
Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - White
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 1,127 reviews
5 Stars
852
4 Stars
195
3 Stars
33
2 Stars
16
1 Star
31
93%of customers recommend this product. 
(
940 out of 1,007
)
Customer Reviews for Waterpik - Complete Care 5.0 Water Flosser and Triple Sonic Toothbrush - White
Customer Rating
5 out of 5
5
Saved my teeth!!!!
on April 2, 2016
Posted by: almost toothless
Gender:Female
I had advanced periodontal disease, had a deep cleaning and removal of a few teeth. One dentist actually wanted to remove them all!!! I was told after the extractions and the deep cleaning that I would have to come back once a month for a cleaning and to check to make sure my teeth/gums were becoming healthy. I was also warned that I could very possibly need more extractions. I started using the Waterpik Waterflosser + Sonic toothbrush Complete Care 5.0 immediately after the first procedure, all the procedures took about 4 weeks to complete. I returned the week after my last procedure to have a check-up to see how my mouth was healing and my gums and teeth were so healthy I do not have to return to the dentist for 3 months!!! I also do not need to have any more teeth extracted! THANK YOU Waterpik!!!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1 out of 5
1
LAND FILL
on July 14, 2020
Posted by: Save The Earth!!
Gender:Male
I purchsed this Waterpik in 2018 and within a month the battery on the toothbrush died. Waterpik did replace but low and behold 18 months later it died again. Basically it is not possible to change the battery or buy the toothbrush unit seperatly. This is just corporate greed creating LANDFILL our poor EARTH cant handle anymore
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPikProduct SupportJuly 15, 2020
We are sorry that you are not happy with the product. We stand behind the quality of our products and the warranties that accompany them. This model is backed by a two-year warranty. We would like to get some additional information about your experience. You can email me directly at smreviews@waterpik.com. Or, you can call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 am Mountain Time for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
2 out of 5
2
Toothbrush is a joke!
on October 2, 2017
Posted by: Tracey525
Gender:Female
This is my second Waterpik. The flosser is great; however, the toothbrush died after a few years with my first one. It's a nice little game that Waterpik has going where you have to replace the whole unit instead of the toothbrush. Of course, the brushes change, so you're stuck with brand new brushes that you can't use. I replaced my old unit less than a year ago with this unit, and guess what? Same thing. Toothbrush died - in about 7 months. I'm wary of buying another Waterpik product because they're too expensive to replace every year. I might as well toss my money in the garbage with the toothbrush.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterpikProduct SupportOctober 3, 2017
We're sorry to hear you're experiencing an issue with your product! Model WP-861 is packaged with a 2 year warranty period. Please contact our product support team for assistance: 1-800-525-2774
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Complete Package
on January 5, 2016
Posted by: kdepala123
Gender:Female
[This review was collected as part of a promotion.] This model combines both the water flosser and the electric toothbrush in a nicely designed package. It takes as much counter space as the regular water flosser, no more. The Sonic toothbrush is a great product, cleans the teeth exceptionally well and the timed pauses are an excellent feature.
My recommendation is that the control knobs be placed in front because having them on the left side and the tank opening to the right is a bit awkward in a tight space. Also, the battery of the toothbrush could be upgraded to a Li Ion at some point, NiMH being yesterday's batteries and have a short life.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
1 out of 5
1
Stopped working completely
on December 9, 2019
Posted by: Mariisz
Gender:Female
I bought this item less than a year ago and it completely stopped working. At first, it wouldn’t hold a charge even though I rarely took it out of the charging port it would continuously flash as it were charging. Now, it won’t even turn on to floss nor will it charge my toothbrush. So disappointed.
No, I would not recommend this to a friend.
Response from waterpik.comBy WaterPikProduct SupportDecember 10, 2019
We are sorry for the difficulty you are experiencing with the unit. It does come with a two-year warranty. We would like to get some additional information about the issue and open a warranty claim for you if needed. You can email me directly at smreviews@waterpik.com. Or, call customer service at 1-800-525-2774 Monday through Friday from 7:00 am to 5:00 pm Mountain Time for assistance.
Written by a customer while visiting waterpik.com
Customer Rating
5 out of 5
5
Well designed product!
on January 10, 2016
Posted by: Kris K
Gender:Male
[This review was collected as part of a promotion.] This is my 2nd Waterpik and it's even better than the last one. They improved nearly everything about it...better design, easier to use, and since I've been using Waterpik, which is around 6 months now total, my teeth and gums are healthier (my dentist verified this) then they've been in years! I've went over this product with a fine tooth comb and so far the only room for improvement is I'd say the sonic toothbrush could be stronger. Other than that it's pretty well perfect! Well done!
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
4 out of 5
4
Great product with one minor glitch
on July 3, 2016
Posted by: Review Guy
Gender:Male
[This review was collected as part of a promotion.] I've had this for a while now and love the product and the longer reach cord. The only thing I don't like is with the toothbrush attached to the unit, you can forget about traveling with the toothbrush and if the water pik dies after time now you have this whole unit just to charge a little toothbrush. Otherwise so far loving it and it works amazingly for both brush and flossing.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
Customer Rating
4 out of 5
4
Very pleased but replacement brushes hard to find
on December 14, 2016
Posted by: Secondchance
Gender:Male
I totally agree with the positive reviews of most owners. The only problem I had was finding replacement brushes. The brushes are not available in stores near me. The brush part number is NOT in the owner's manual. It was really hard to track down.
I would recommend this to a friend!
Written by a customer while visiting waterpik.com
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