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Customer Reviews Collected from sunbeam.com |
Sunbeam - 2-Slice Wide-Slot Toaster - Black
Average Customer Rating:
3.7
Rating breakdown 149 reviews
5 Stars
64
4 Stars
38
3 Stars
15
2 Stars
7
1 Star
25
76%of customers recommend this product.
(
112 out of
147)
Customer Reviews for Sunbeam - 2-Slice Wide-Slot Toaster - Black
Customer Rating
5
AWESOME TOASTER
on June 5, 2014
Posted by: SB78
from VA, United States
Gender:Female
Level of expertise:Intermediate
I bought this toaster (without the bagel button) back in 2003 -It just now has to be replaced 10.5 yrs later! (I had the black one, but the housing doesn't really matter for performance.) My ONLY complaint is that the crumbs get underneath the plastic over the chrome (and I'm OCD), but that is due to the cool touch plastic housing over the sides, so I guess it's ok. -I don't understand why the red is cheaper than the black or white though.
I would recommend this to a friend!
Response from sunbeam.comBy Consumer Care , December 7, 2020
Awesome! We are glad to hear a nice feedback from one of our valued consumers like you! We make sure that we provide quality products that has great value, stylish and will suit your needs. Thanks for choosing Sunbeam!
Written by a customer while visiting sunbeam.com
Customer Rating
1
Hard to use
on May 27, 2014
Posted by: Toasted
from central illinois
Gender:Female
Level of expertise:Intermediate
Have tried to use toaster twice and not happy with it. Have to wait for toaster to cool down before toasting again, and then have to hold handle down for at least five seconds before it will stay down. Cord is too short.
No, I would not recommend this to a friend.
Response from sunbeam.comBy Consumer Care , December 7, 2020
This is not something that we hear very often. Sunbeam has been producing high-quality products to ensure customer satisfaction. Allow us to turn this experience into a positive one. Please call us at 1-800-458-8407. For your convenience, our product specialist is available Mondays - Friday from 9:00 AM to 5:00 PM, EST. We look forward to assisting you!
Written by a customer while visiting sunbeam.com
Customer Rating
1
Terrible Toaster
on May 29, 2014
Posted by: Pam56
from Sault Ste. Marie, MI, United States
Gender:Female
Level of expertise:Advanced
Bought this and now I wish I had not... Many problems. Cord to short... either burns or no toast.. But the worst is trying to get it to TOAST....it just won't stay down. I did use it daily. Now it is in the trash. Easy to clean??? Threw it out before it needed a cleaning.
No, I would not recommend this to a friend.
Response from sunbeam.comBy Consumer Care , December 7, 2020
This is not something that we hear very often. Sunbeam has been producing high-quality products to ensure customer satisfaction. Allow us to turn this experience into a positive one. Please call us at 1-800-458-8407. For your convenience, our product specialist is available Mondays - Friday from 9:00 AM to 5:00 PM, EST. We look forward to assisting you!
Written by a customer while visiting sunbeam.com
Customer Rating
4
Great features
on September 26, 2014
Posted by: Slick45
from Florida, United States
Gender:Female
Level of expertise:Advanced
I have had this toaster for about a year and I love it!
I would recommend this to a friend!
Written by a customer while visiting sunbeam.com
Customer Rating
1
Stupid toaster
on November 5, 2014
Posted by: Anonymous
from Binghamton, NY, United States
Gender:Male
Level of expertise:Advanced
Bought this toaster about 2 weeks ago, it works well as a garbage can. Luckily, we use that as an engineering project. But it gives us a hard time to ripe the parts off the toaster. There is a lot of problems with the toaster needed to be fixed. We will fix all the problems and return this back as a brand new supertoaster.
No, I would not recommend this to a friend.
Response from sunbeam.comBy Consumer Care, December 9, 2020
This is not something that we hear very often. Sunbeam has been producing high-quality products to ensure customer satisfaction. Allow us to turn this experience into a positive one. Please call us at 1-800-458-8407. For your convenience, our product specialist is available Mondays - Friday from 9:00 AM to 5:00 PM, EST. We look forward to assisting you!
Written by a customer while visiting sunbeam.com
Customer Rating
1
Terrible Toaster
on May 8, 2014
Posted by: kerri911
from Camp Douglas, WI, United States
Gender:Female
Level of expertise:Advanced
Used for less than 3 weeks and the handle has broken loose and you have to jiggle it to get to the top and hope it will push down.
No, I would not recommend this to a friend.
Written by a customer while visiting sunbeam.com
Customer Rating
5
Great toaster
on June 4, 2014
Posted by: SB78
from VA, United States
Gender:Female
Level of expertise:Intermediate
I bought this toaster (without the bagel button) back in 2003 -It just now has to be replaced 10.5 yrs later! (I had the black one, but the housing doesn't really matter for performance.) My ONLY complaint is that the crumbs get underneath the plastic over the chrome (and I'm OCD).
I would recommend this to a friend!
Written by a customer while visiting sunbeam.com
Customer Rating
3
Double Toast My Food
on March 24, 2015
Posted by: Miranda
from New Orleans, LA, United States
Gender:Female
Level of expertise:Intermediate
It's been nice to have a speedy toaster versus having to use my toaster oven every morning. I am still trying to figure out the settings. I mainly use it for English muffins, however I have had to put it in the toaster twice to get the right golden brown that I like. I have been working to figure out the settings and be sure not to burn my food. I have had the product for maybe a month. I feel like although I use it frequently, I shouldn't already have to clean the bottom tray out. However it is spilling out onto my counter. The toaster looks a little cheaper than I had hoped for. I recieved this product as sample.
I would recommend this to a friend!
Response from sunbeam.comBy Sunbeam, Customer Care, March 26, 2015
Thank you for sharing your comments and experience. We definitely understand where you’re coming from, and appreciate you taking the time to give us your feedback and review. We are constantly working to improve upon and upgrade the quality of our products, and our consumer's input is invaluable to us.
Written by a customer while visiting sunbeam.com