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Customer Reviews Collected from Char-Broil, LLC |
Char-Broil - American Gourmet 700 Series Offset Smoker - Black
Average Customer Rating:
3.5
Rating breakdown 86 reviews
5 Stars
33
4 Stars
16
3 Stars
12
2 Stars
9
1 Star
16
69%of customers recommend this product.
(
52 out of
75)
Customer Reviews for Char-Broil - American Gourmet 700 Series Offset Smoker - Black
Customer Rating
3
Has its ups and downs
on June 18, 2016
Posted by: Nighttrain09
Gender:Male
Level of expertise:Intermediate
Length of ownership:1 week
I just had this grill/smoker bought for me for Father's day this year. As I've always wanted a smoker. The smoke leaking like others talk about isn't that big of deal, at least not to me. It still gives great flavor.
But on the bad side I've only had it for about a week. I've used it around 5x's and the fire box is already bulging out and looks like it won't take long for it to burn all the way thru. I'm very disappointed that somthing I was so happy to get, looks like it won't be lasting very long. So I guess it's time to start saving money to buy better quality....
But on the bad side I've only had it for about a week. I've used it around 5x's and the fire box is already bulging out and looks like it won't take long for it to burn all the way thru. I'm very disappointed that somthing I was so happy to get, looks like it won't be lasting very long. So I guess it's time to start saving money to buy better quality....
No, I would not recommend this to a friend.
Response from Char-Broil, LLCBy SME, November 9, 2023
Thank you for your feedback.
Written by a customer while visiting Char-Broil, LLC
Posted by: dallasguy01
from San Antonio, TX, United States
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
Very good product, EXACTLY what I needed...GREAT JOB!!!
I would recommend this to a friend!
Written by a customer while visiting Char-Broil, LLC
Posted by: billaustin
from Texas, United States
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
Worked fine, but paint fell off wood box 1st use and it started to rust immediately (it is kept covered)
I would recommend this to a friend!
Response from Char-Broil, LLCBy Dustin, SME, July 22, 2014
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your grill. Has a case been created with us? Please give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Posted by: Chris2830
from Virginia, United States
Gender:Male
Level of expertise:Intermediate
Length of ownership:3 months
Verified Purchase:Yes
My wife and kids got this for me for Fathers day a year ago and i love it. I use it to cook everything.
I would recommend this to a friend!
Written by a customer while visiting Char-Broil, LLC
Posted by: RickyDsBarBQui
from Bradenton, Fl, United States
Gender:Male
Verified Purchase:Yes
This is the 2nd double barreled Char Broil smoker/BBQ Grill I have owned and love them both, the best one can buy for a reasonable price. I am 66 yrs old. and take pride in Grilling and Smoking, cannot say enough good things about this product; the results are fantastic if I do say so myself.
I would recommend this to a friend!
Written by a customer while visiting Char-Broil, LLC
Posted by: Burning
from Green Bay Wisconsin
Gender:Male
Length of ownership:1 month
Verified Purchase:Yes
Great construction, however hard to maintain temp for smoking, and the temp guage has no numerical for degree, so you have no idea what temp your at.
I would recommend this to a friend!
Response from Char-Broil, LLCBy Dustin, SME, July 23, 2014
We're very sorry to hear this. We value you as a Char-Broil customer and want you to enjoy using your smoker. Has a case been created with us? Please give us a call at 1-800-241-7548 and we will be able to best assist.
Written by a customer while visiting Char-Broil, LLC
Posted by: Domtheblacksmith
from Saltspring Isalnd , BC , Canada
Gender:Male
Length of ownership:6 months
Verified Purchase:Yes
I have been using it for a year now almost weekly to smoke some bacon and sausages and it work really well. I like the double large grill with adjustable height and the small one come handy for smaller dinners. The downside would be the thinner wall and large air gaps that makes the temperature harder to control for smoking over long period of time.
I would recommend this to a friend!
Response from Char-Broil, LLCBy SME, December 1, 2023
Thank you for your review.
Written by a customer while visiting Char-Broil, LLC
Posted by: stephie143
Gender:Female
Level of expertise:Intermediate
Length of ownership:6 months
Verified Purchase:Yes
I bought this grill about 1 year ago as a gift to my husband and we have not been disappointed one bit. We are able to grill for large parties which we love to do out back on our new deck. We can smoke large quantities of meat. And it is easy to use very straight forward. Love. This. Product.
I would recommend this to a friend!
Written by a customer while visiting Char-Broil, LLC