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Customer Reviews Collected from Samsung US |
Samsung - Galaxy S7 32GB - Black Onyx (Verizon)
Average Customer Rating:
4.7
Rating breakdown 10,169 reviews
5 Stars
8,081
4 Stars
1,730
3 Stars
219
2 Stars
67
1 Star
72
97%of customers recommend this product.
(
9,743 out of
10,076)
Customer Reviews for Samsung - Galaxy S7 32GB - Black Onyx (Verizon)
Customer Rating
4
Good but age challenging
on June 23, 2018
Posted by: Dunk2
from Kentucky
Good phone so far, only have had it a few weeks. Bright display but for middle aged man it takes a bit of trial & error to get everything set up correctly without giving everyone your location and personal information.
Pros: Bright display, Realistic color
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
The phone does to many updates
on June 28, 2018
Posted by: Canderson77
from Arkansas
Expertise:Expert
Since the Las updates a couple of weeks ago my phones battery is draining so fast it takes hours to charge.It's lagging it freezes up.But my #1 issue is it take at least 5min ro get my phone to unlock sometimes longer this is all started happening since this last update but my main question is with having a child and medical issues what happens if I need to call 9-1-1? You can't even get to the emergency part of the phone most of the time it takes for ever to get the screen to come up just to unlock the phone. I used to have a Samsung S4 and I recall it did updates every month just as this one does but this last update has really messed everything up
Pros: the features
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Wont use any other brand
on July 9, 2018
Posted by: Thoma777
from Alhambra,Ca
Expertise:Expert
My opinion Samsung is the only cell phone you need it's the only cell phone I will ever use I will not use any other brand I'm back using my S7 because my S9 was lost or stolen and I do not have the money to replace it as of now. But I went back to my S7 because it was a great phone also but the S9 Plus that I owned I miss dearly.
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers, all around does everything you need plus more.
Cons: i could use a little more ram memory
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Best Phone I've Ever Owned
on July 22, 2018
Posted by: Arizonajdm
from Goodyear, AZ
I've had my Galaxy 7 for over a year and have never had any problems. I love the fact that Samsung updates the operating system regularly, keeping my S7 up to date. My wife also has an S7 and likes hers too. We're retired and find it easy to use and the large screen makes it easy to read texts. The only issue I've ever had is my battery seems to drain more quickly than my wife's and she uses her more often than I do...otherwise, a quality dependable phone.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
What is with the SIM card?
on July 24, 2018
Posted by: Mike b
from Honolulu, Hawaii
I bought this phone about a month ago because my other Samsung S7 started acting up. First the camera lense broke which was my fault. But then the battery started draining quickly and I started getting disconnected when someone was trying to call me. I used my Insurance to purchase another Samsung S7 phone. My "new" (or refurbished) phone keeps telling me I don't have a SIM card install and it won't let me make phone calls. I have to restart the phone each time this happens to get it to start working again. I am not happy at all.
Pros: Bright display, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Nice phone and features but the memory failed.
on August 28, 2018
Posted by: Minion450
from Boston Ma
Expertise:Intermediate
Phone is surprisingly sturdy and worked great for about a year. Camera pics were great, front and rear. just great phone.
about a year into it things drastically slowed down. i figured something was bogging it down so i did a factory reset. still slow. did a memory/RAM test to find that it was running exceptionally slow. nothing I could fix. I liked the phone but the RAM failing killed it for me.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Problems with Software Updates
on September 13, 2018
Posted by: Chikka_Don
I got this phone a few days ago and realized the software still wasn't updated.. I tried to update it but it's not updating..I don't know what's wrong
Pros: Bright display, Lightweight, Built-in speakers, Durable
Cons: Did not meet expectations
I would recommend this to a friend!
Features
2
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Bad screen design
on September 18, 2018
Posted by: Paul B
from Mobile , Al
Expertise:Intermediate
Been through 3 of these and they don't survive any kind of frontal drop. Tried Otter box and the defender glass protector but both failed due to the curved screen. I love Samsung products but this curved screen is just not durable. Going back to something with a flat screen.
Pros: Bright display
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
2
Written by a customer while visiting Samsung US