 |
Customer Reviews Collected from Samsung US |
Samsung - Galaxy S7 32GB - Black Onyx (Verizon)
Average Customer Rating:
4.7
Rating breakdown 10,169 reviews
5 Stars
8,081
4 Stars
1,730
3 Stars
219
2 Stars
67
1 Star
72
97%of customers recommend this product.
(
9,743 out of
10,076)
Customer Reviews for Samsung - Galaxy S7 32GB - Black Onyx (Verizon)
Customer Rating
4
Great phone, bad battery
on September 26, 2018
Posted by: DoctorD4269
from Dothan, Al
Expertise:Intermediate
I have used this phone for over a year with no problems. I do have a habit of charging my phones when I can and trying to keep them above 50% charge at all times. About 1 month ago, my S7, Verizon phone, was noticeably bloated and warm after 3 hours on charge, using USB cable on computer. (USB 3.0 with plenty of power). Discovered that the battery was over twice the size and the back of the phone had come partially off. I ended up replacing the battery and now use the phone as a backup to my other phone by switching sim cards. Don't know if phone was ever hot but the battery never leaked and the phone works fine.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Had Problems w/ Mine
on October 4, 2018
Posted by: SAH107
from New Mexico
I do like the Samsung Galaxy series very much. I had a Samsung S4 for a couple years and this year I wanted to buy the Samsung S7. I bought one off of e-bay from a well known tech company (Diamond Wireless) that was refurbished but when I received my new Samsung Galaxy S7, it was not able to charge via an electrical cable and outlet. I had to buy a wireless charger through Amazon which cost me additional $$ and wait for that to arrive in the mail before I could charge my Galaxy S7. I contacted the e-bay seller and they were very professional and apologetic about the problem and agreed to give me a full refund for it, so I sent it back and I am waiting for the full refund. Once that refund is credited to my account, I can then use that same money to buy another Galaxy S7 or higher, because even though I experienced this problem, I think it had more to do with the company not doing a good job refurbishing my cell phone then it id with the actual phone. I love the Android OS. I also like many of the features and apps, etc.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Sucks
on November 11, 2018
Posted by: Bigrobs73
from Conroe, Texas
Expertise:Intermediate
I have had this thing for less than a month and it's so annoying. Freezes up runs slow. I MISS MY S6. The only reason I have tge S7Egde is because my old one got damaged and I didn't want to buy a new one so, I claimed it on insurance. Ugh...I DO NOT REXOMMEND SAMSUNG S7 EDGE
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
4
good features! Great performance bad battery
on December 4, 2018
Posted by: MistarDoyle
from florida
Expertise:Intermediate
very nice phone very fast waterproof and lots of features however after 3 years of use, the battery is not as good when it was new and the phone ALWAYS runs hot especially after restarting or charging wirelessly. also after restarting it is quite slow!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The phone is not perfect, but it is great!
on January 6, 2019
Posted by: marblemjg
from ohio
Expertise:Intermediate
This phone has lasted me multiple years now and is still in great condition. The phone does not have the best specs as there are phones that arenewer, but for the price the phone works great and provides enough for day to day communication and playing a few apps for fun..
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone is pretty good.
on February 3, 2019
Posted by: mecasonic1120
from Murfreesboro, Tennessee
Expertise:Expert
It holds up to time fairly well. The battery could have lasted a bit longer, but is fine aside from that. What worries me is the internals in the phone. The rear glass isn't as strong as I had hoped for, and the digitizer is very susceptible to damage. After maybe only 2 or so drops from less than 5 feet, the phone will most likely experience issues. It would be nice if, later on, there are to be easier to remove hardware, instead of using the adhesive on the glass... It makes repairs expensive and difficult.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
GLITCHY
on March 30, 2019
Posted by: Samsungs7edgebad
from Georgia
With a case it breaks, and its not waterproof. Its glitchy and its only been a couple months and I have the black screen of death with glitches.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Note 4 better
on April 25, 2019
Posted by: teeteetee
Expertise:Intermediate
Ive had Galaxy phones since the note 4 (which I prefer). The 7 was a replacement and though still a good phone it freezes a lot. A lot of times when I press links it does not respond at all.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US