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Customer Reviews Collected from Samsung US |
Samsung - Galaxy S7 32GB - Black Onyx (Verizon)
Average Customer Rating:
4.7
Rating breakdown 10,169 reviews
5 Stars
8,081
4 Stars
1,730
3 Stars
219
2 Stars
67
1 Star
72
97%of customers recommend this product.
(
9,743 out of
10,076)
Customer Reviews for Samsung - Galaxy S7 32GB - Black Onyx (Verizon)
Customer Rating
2
Not as good as the S4
on March 22, 2016
Posted by: XXXXXMike
from Idaho, USA
Expertise:Intermediate
Replaced my 3 year old S4 and found that some of the features and apps have been scaled back, also found that in locations that I had 3G and spotty coverage on my S4 are even worse on my S7 with many dropped calls. I never dropped calls in the exact same locations with the S4. It would appear as if they cut back on reception strength hoping the cell service providers would increase coverage and signal strength for them.
Pros: size
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone except for battery
on March 22, 2016
Posted by: Ryan11181
Expertise:Expert
The galaxy s7 edge in my opinion and my experience for me didn't quite live up to all the hype. Yes the camera works great and takes great pictures. It's usually pretty fast responding. .from time to time it gets slow and sluggish and doesn't want to respond right away. I've had it restart on me by itself automatically. The biggest issue for me is the battery life. With it on airplane mode and background apps restricted and in power saving mode I get close to maybe 12-13 hours of battery life and that's if i don't use it too much. If I use it i get less than 13 hours. An issue with it being slow is happening as I type. I'm typing and it's taking a few seconds for words to show up and if I need to delete it takes a few seconds for the phone to respond to delete. I've done a hard reset a couple times and done a factory reset twice and no change. It didn't seem to help any in doing so
Pros: Realistic color, Bright display, Durable
Cons: Did not meet expectations, poor battery life, performance issues, overheating issues
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Not What I was Expecting
on March 23, 2016
Posted by: RickyL
from Rindge, NH, USA
Expertise:Expert
First off I miss the ability to have a removable battery, though having the sd card back is awesome. The phone gets quite hot under constant use, so much so that it is uncomfortable to hold and gets laggy. The software loaded on is not very optimized and uses quite a bit of memory at idle. I have had it shut off on me and lock up a few times. I would have liked to be able to pull the battery to reset as no button combinations seems to give a hard shut down.
The battery life is terrible, I have to leave it plugged in to charge as I am using it most of the time. I can not wait till someone makes a decent battery case for it, currently I can drain the battery in about an hour.
The phone is fast part of the time, other times it leaves me missing my note 3 with a custom rom on it. I really wish samsung would unlock the bootloader for us and that Verizon would not make their apps mandatory.
All in all if you are looking for a phone to browse the web and play a few games and nothing else, this is the phone for you. If you are looking for a day long work horse, look elsewhere.
Pros: Realistic color, Bright display, Built-in speakers, Lightweight, water and dust resistant
Cons: Did not meet expectations, gets too hot., no removable battery, software seems bloated and under optimized, too smooth do not use without a case, poor battery life
No, I would not recommend this to a friend.
Features
5
Performance
3
Design
2
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest Phone
on March 23, 2016
Posted by: GaleD
from Indiana, USA
Expertise:Intermediate
Great features. The best part of the phone is the Micro SD card and the water resistant features where brought back. The edge has great features also. The always on clock is wonderful save always picking up the phone. Keep up the great work Samsung.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Loving the overall experience!
on March 23, 2016
Posted by: Blales
from Decatur, Illinois
Expertise:Expert
When I first got this phone I was a bit skeptical since I had just come from an s6 which for me didn't have a good battery in it. This thing however, can't be killed in an entire day. I'm super heavy on the usage. Always maxing out on browsing Facebook and messenger. Browsing forums on reddit. And playing some neat little games I found on Google play. Every day I average about 7 to 7.5 hours of Screen on Time and thats just the battery! The rest of the phone is amazing as well. The performance is spot on and the user experience is fluid and easy. Not to mention how the phone physically looks and feels. This thing is beautiful. I have to put mine in a case cause I'm clumsy but this phone is one I have a hard time putting a case on. It's so pretty looking and the silver is just flashy. I would totally give a solid 9 out of 10 for this. Just because giving a straight 10 seems cheesy!
Pros: Bright display, Lightweight, amazing battery, amazing fit and finish, fantastic camera, good form factor
Cons: no hi fi audio
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not happy with the quality
on March 23, 2016
Posted by: GadgetDad
from Detroit, MI
Expertise:Expert
I purchased this phone for my daughter and received it on its release date. A week later, she dropped the phone from a height of no more than 15 inches, and it landed on its back, causing the whole glass screen to shatter. I was under the impression that the glass was some kind of Gorilla glass, but this doesn't seem to be the case. Needless to say, I've already had to pay a deductible for the phone to be replaced. I am really dissatisfied with the quality of this particular Samsung item.
Pros: Bright display, Lightweight
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Such a great phone.
on March 23, 2016
Posted by: BeeJay13
As someone who has owned an iPhone, Windows phone and a previous Android device. This is by far the best phone i have ever had.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I've wanted.
on March 23, 2016
Posted by: Multani27
from Phoenix, AZ
Expertise:Expert
Maybe I'm easy to please or maybe this phone got it just right, but I'm in love with everything about it. Whether it's the water resistant feature, the great edge features, the amazing camera, Samsung pay, or all the sweet, tiny changes to the interface from my last galaxy phone, I can't get enough. So many times a day I pick it up and love the feel of it in my hand and the way I move through texts or emails easily, and I say to myself, "I love this phone.". The amount I talk it up to my family, friends, or a random person in line at a store who notices the phone or me paying with my it, you'd think I was getting paid to talk it up, I'm not. I just enjoy it that much. Thank you Samsung for giving me a truly great Android experience that reminds me why I stay with my Galaxys and stay with my Androids. Such a fantastic phone.
Pros: Bright display, Durable, water resistant, great camera, easy to navigate, great battery, wireless charging
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US