Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S7 32GB - Black Onyx (Verizon)
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 10,169 reviews
5 Stars
8,081
4 Stars
1,730
3 Stars
219
2 Stars
67
1 Star
72
97%of customers recommend this product. 
(
9,743 out of 10,076
)
Customer Reviews for Samsung - Galaxy S7 32GB - Black Onyx (Verizon)
Customer Rating
4 out of 5
4
Excellent phone, minus the cover glass
on April 4, 2016
Posted by: Uncanny15
from Kansas City, MO, USA
Expertise:Expert
The S7 is a great handset - blazingly fast with a stunning display. The camera performance is spectacular, especially in low light, and the fingerprint scanner works flawlessly most of the time. My only complaint or concern is the quality of the cover glass used - compared to my Note 3 which I owned for 2+ years and never had a single scratch, scuff or imperfection, the cover glass on my S7 was scratched within three days of ownership, despite being meticulous in its handling.
Pros: Bright display, Lightweight
Cons: display glass scratches easily
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 4, 2016
Posted by: redbear83
from texas
Expertise:Intermediate
First off glad samsung decided to let us put SD card in the s7 had me worried don't care if can't take out battery but SD card is a must for music, books, and movies. Fast processor have no problem running anything only thing I have to get use to is the edge side of screen I have big hands so when holding and typing or clicking on anything at first got irritated so should of gone with s7 but I like the edge screen just had to get use to it and I would recommend to any one even if you got big hands.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice Upgrade
on April 4, 2016
Posted by: Konfuzed
from Denver, CO, USA
Expertise:Intermediate
I had a S5 and upgraded to the S7. I like most of the upgrades to the phone. Only big gripe is that because the screen has a slight bend at the edges the good (thick glass) screen protector won't stay on around the edges and now I have ghosting and it isn't as sensitive when trying to type near the edges.
I don't like were the mic is...sometimes I have to hold the phone so I can speak directly into the mic because people can't hear me.
Pros: Bright display, Durable, Lightweight
Cons: not compatable with screen protectors, mic location issue with thick case.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great looking phone !!
on April 4, 2016
Posted by: cockatoos
from Massachusetts, USA
Expertise:Intermediate
has all you need and more,i love how it also offer apps you didn't even know existed..
Pros: Built-in speakers, Durable, Lightweight
Cons: lost voice on message keyboard.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on April 4, 2016
Posted by: Sta1956
from Fort worth
Easy to use I am glad they brought back the SD card thank you
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone so far, not happy about battery
on April 4, 2016
Posted by: cisluis
from Arizona
Expertise:Intermediate
This is quite a great device. I love the design, and many of the features.
There are a couple of things that I find that could make this a MUCH better phone:
1- The screen edge is a great concept, with potential to add lots of functionality to the device, but somehow it's massively underused by the software. That I've found so far, the side menu is the only feature that really makes use of it. Scrolling with it is a bit clunky. It seems to me a considerable increase on the price of the phone that is not really justified because of its underuse.
2- I find that THE MAIN ISSUE with this phone is the non-removable battery design. To start, so far I don't think the new battery has a great charge life. Actually I find it worse than my previous Galaxy S4. I can imagine in the next 6 months it will degrade and eventually be useless. With previous phones I found that after a while I need to replace the battery because they don't hold enough charge to function for more than a few hours, sometimes minutes if I am using the GPS or browsing the web. It's really frustrating to have a device that is out of juice ALL THE TIME... often of course when you need it the most. The alternative is to carry an external battery in my pocket, which is totally impractical and stupid considering that I own a snazzy Samsung flagship phone. So being able to replace the battery when I need it is an important feature that could easily make me consider a different brand in the next few months.
Pros: Built-in speakers, Lightweight, great photos
Cons: battery
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on April 4, 2016
Posted by: Bd67
from Chattanooga, Tennessee
Expertise:Expert
I really like my Samsung Galaxy S7 edge. The battery life is much better than my last Samsung Galaxy and the processor runs faster. I'm disappointed that the area on the left of the home button no longer works like an information tab, but now shows all of the open apps and allows one to chose an app or close them all with 1 touch. This function was formerly achieved with a long press of the home button. Otherwise, I am very pleased with the phone.
Pros: Bright display, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on April 4, 2016
Posted by: SWatson
I've had every edge style phone and this is by far the best. I love the camera and the task edge screen. I work for a major retailer so I have access to different brands and styles of devices but kudos Samsung for knocking it out of the park!!
Pros: Bright display, Lightweight, camera, edge screen, expandable memory, waterproof
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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