Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S7 32GB - Black Onyx (Verizon)
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 10,169 reviews
5 Stars
8,081
4 Stars
1,730
3 Stars
219
2 Stars
67
1 Star
72
97%of customers recommend this product. 
(
9,743 out of 10,076
)
Customer Reviews for Samsung - Galaxy S7 32GB - Black Onyx (Verizon)
Customer Rating
5 out of 5
5
Awesome phone
on April 19, 2016
Posted by: bjones818
from louisville, ky
Expertise:Intermediate
Highly recommend... best Samsung to date. No way would I switch back to iphone
Pros: Realistic color, Bright display, Built-in speakers, Durable
Cons: a bit heavy
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone!
on April 19, 2016
Posted by: Jakesmom19
from Holland,ny
Expertise:Intermediate
Love all features! Great pictures! Love waterproof feature. I really love Samsung products
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Beautiful phone
on April 19, 2016
Posted by: Wampus
from Dallas
Expertise:Expert
This is my first foray into the android phones moving from an iPhone 6 plus. The screen is gorgeous and love the optional gear vr system.
I have had some major software issues - the phone locking up, screen not turning on, and random phone reboots. I have only had it 2-3 weeks and may already have to get it replaced. My wife's phone, however, had had none of these issues.
I love the size of the phone. It is comfortable in my hand and in my pocket. The water resistant feature is great insurance against my kids.
I do wish it was louder in the headphones and through bluetooth headsets. (Same headsets were much louder on the iPhone).
Pros: Realistic color, Bright display, Durable, Lightweight
Cons: software glitches (see review), max volume is way too low with headsets
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nexus 5 to Samsung S7 Edge
on April 19, 2016
Posted by: Luv2Hotdog
from Westminster, CA
Expertise:Intermediate
I wanted an upgrade form an older dying phone so I went with this fella and I'm happy that I did.
Positives:
It's extremely fast, the battery life is amazing, and the camera is fantastic.
Negatives:
I'm not a fan of the bloatware on the device but that was easy to get rid of so it's not a huge issue.
The edge screen took some time to getting used to since I would accidentally tap things I didn't want to tap.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Da best
on April 19, 2016
Posted by: Misel
from Miami
Expertise:Expert
Extreme performance and great big sharp display. Many great tools and features, including quickstart photo, fingerprint, easy edge panel setup
Pros: Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall Good phone, Beware of Charging Killswitch
on April 19, 2016
Posted by: ThaBusDriv3r
from Alameda, CA, USA
Expertise:Expert
Previously having the S4 and before that the Droid Charge, this is a huge step up. Performance is amazing. I've been able to play every game in the android store with no frame drops (including Implosion, Dear Hunter '16, & Dead Trigger). I don't use the Game feature this phone provides, but the launcher is convienient. Navigating through the UI is very fast and accessing apps is faster than ever.
The design is very similar to iPhone, which I'm not very fond of. The speaker is at the bottom vs being in a neutral area like the back or somewhere on the front. Very awkward watching media and hearing the sound coming from one side of the phone, but I guess that's what headphones are for. Camera is amazing even through it's 12MP. Could be due to the 4k capabilities of the phone but between my S4 (14MP) & S7, this is a way better camera, especially in low-light situations.
Lets talk about the one feature that makes this phone stand out amoungst the others and that is the water resistant IP68 this device has. Works very well underwater and I've washed my phone in water plenty of times having it only for a month. The only discrepancy I have is the USB killswitch it has if the phone detects that there's moisture in the port. If you don't dry this device off quickly, you may run into this notification about not being able to charge due to moisture. I've been having inconsistant problems with it. Sometimes it's willing to charge, other times it thinks that there's moisture when I haven't submerged it. If it gets worse, I'll have to get it replaced.
In conclusion, the value of this phone is ok with it's amazing performance, fast loading of apps, but has a similar design to the iPhone with an awkward speaker. Just make sure you dry your USB port as soon as it's submerged; otherwise you may face a frustrating not charging situation.
Pros: Realistic color, Bright display, Lightweight, performance
Cons: built-in speaker, charging killswitch
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love that you can pull your apps from the side.
on April 19, 2016
Posted by: LovemySamsung7
from East Alton
Expertise:Beginner
I absolutely love my Samsung S7 Edge. I love the sleek design. I love the camera.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
expensive, but very nice
on April 19, 2016
Posted by: houseopain
i probably don't use as many of the features as i should, so perhaps my expectations of price/value are a bit skewed. having said that, it is a very nice looking phone and performs well - meeting all of the performance requirements i have.
Pros: Realistic color, Lightweight
Cons: expensive
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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