Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S7 32GB - Black Onyx (Verizon)
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 10,169 reviews
5 Stars
8,081
4 Stars
1,730
3 Stars
219
2 Stars
67
1 Star
72
97%of customers recommend this product. 
(
9,743 out of 10,076
)
Customer Reviews for Samsung - Galaxy S7 32GB - Black Onyx (Verizon)
Customer Rating
5 out of 5
5
Can i use this phone with a cricket sim?
on June 10, 2017
Posted by: colin8974
Can i use this phone with a cricket sim? I am using cricket right now.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on June 26, 2017
Posted by: TLCrum
from Estill Springs, TN, USA
Expertise:Intermediate
This phone has every feature I want in a phone. It is fast, has great picture quality, and has a great camera.
Pros: Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S7
on June 28, 2017
Posted by: SamsungNE
Expertise:Intermediate
Before owning the S7, I had the S5 and the switch was an easy transition. I have always loved the versatility of the Samsung cell phones. The S7 characteristics I love are: durability, speed, user friendly, and reliability. The display is bright and crisp. Music sounds great on the device. I'll continue to be a Samsung user for a long time to come.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Worst Samsung Product
on July 22, 2017
Posted by: Gemmi2
from Georgia, USA
Expertise:Expert
I've had my S7 Edge since October 2016, and it's been replaced twice (I'm on my 3rd one) for various reasons. It over heats when charging and using the vr goggles. It stopped vibrating, and the home button rarely works. It's never been dropped or damaged in any way. Has had a screen protector and reliable case on it since I bought it. I've checked all the settings and syncs and the phone either doesn't alert me that I have google or yahoo email or its will alert me hours later.
Pros: Bright display, Realistic color, Lightweight
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Okay phone -- not a good replacement for Note 7
on August 24, 2017
Posted by: moore0611
from St Charles, MO, USA
Expertise:Intermediate
Tried to use the S7 edge after the Note 7 issues (returned mine 2 time because I had to -- never experienced any issues) LOVED THE NOTE 7 -- didn't like the smaller phone. Eventually changed to the IPhone 6.
SO SO happy to hear the Note 8 is ready to go. I have already pre-registered and will be getting it in September. Cant wait to have a stylus again!
Pros: Bright display
Cons: to small not a good replacement for a note 7, no stylus, battery did not last for power user
I would recommend this to a friend!
Features
2 out of 5
2
Performance
3 out of 5
3
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
my trust on samsung was kind of risk now
on May 8, 2018
Posted by: Randi18
from TX
Expertise:Intermediate
when I bought my last upgrade Samsung S7 edge I had to change it 3 times and the 3rd one only last for a year and a half. it's not charging now and my warranty expired and I didn't even pay off the phone I have 6 months more to go for the payment. Feel really bad when it came to 3rd time to exchange within that 14 days I should have chosen another one instead of Samsung. I think this is a problem with Samsung S7.because all other Samsung I used and my family using are really good.
Cons: Did not meet expectations, Poor quality, less durablity
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Bad Samsung support and slow updates
on June 5, 2018
Posted by: NOThappywithSamsung29
Expertise:Expert
I do not see point buying Samsung devices going forward. Poor support and extremely sluggish Android updates will prevent me from considering samsung in the future.
Pros: Lightweight
Cons: bad support, slow updates
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Too hypersensitive
on January 21, 2019
Posted by: Tantejuju
from Saint Paul
Expertise:Expert
The screen is too sensitive and jumps features, such a split screen. Screen will shut down and sometimes lock even though you have an app running such as an audiobook or faceback. At other times the screen is not responseive to a touch selection. I find it quite annoying.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Showing 585-592 of 10169 results 
<< 1 ... 72 73 74 75 76 ... 1272 >>