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Customer Reviews Collected from Samsung US |
Samsung - Galaxy S7 32GB - Black Onyx (Verizon)
Average Customer Rating:
4.7
Rating breakdown 10,169 reviews
5 Stars
8,081
4 Stars
1,730
3 Stars
219
2 Stars
67
1 Star
72
97%of customers recommend this product.
(
9,743 out of
10,076)
Customer Reviews for Samsung - Galaxy S7 32GB - Black Onyx (Verizon)
Customer Rating
2
Less features and previous model Galaxy S4
on March 14, 2016
Posted by: Calcole381
Expertise:Expert
No air view features and the battery gets hot while on Wi-Fi network. Also why did Samsung take away talk to text feature where there is a messaging app. I see talk to text app yet there are no microphones buttons on keyboards in text messaging app.
Pros: Lightweight, fast
Cons: Did not meet expectations, hot talk to text does not work and with no view
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Like, and dont like
on March 17, 2016
Posted by: kiddomedia
from Illinois, USA
Expertise:Intermediate
I love the speed and reaction time, but didnt' realize the back of case was glass, so now 1 day into it its cracked. Also after 5 days the power button and volume down button stopped working. Sure its a software bug that will get workout, but did concern me.
Pros: Bright display, Lightweight, speed
Cons: back of case glass surface
I would recommend this to a friend!
Features
3
Performance
4
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Bad performance
on March 29, 2016
Posted by: KAG7
from TN
Expertise:Intermediate
This is an expensive phone and you would expect that it would work properly, but it doesn't..
I have had the S7 for 2 weeks, It will not, in most cases , load pages (IE) Google, G-Mail, Face Book, anything that requires data(wifi)
Hopefully I was one of the unfortunate that just received a bad phone as I did like my galaxy 4.
I am returning to Verizon with it.
I have had the S7 for 2 weeks, It will not, in most cases , load pages (IE) Google, G-Mail, Face Book, anything that requires data(wifi)
Hopefully I was one of the unfortunate that just received a bad phone as I did like my galaxy 4.
I am returning to Verizon with it.
Pros: Bright display, Built-in speakers
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Gorilla Glass or baby kitten glass?
on April 18, 2016
Posted by: Rick508
from ASHBURNHAM MA
Expertise:Intermediate
This phone is fast, great to look at, and I love the expandable memory. Unfortunately the build is the least durable of any phone that I have ever owned. Before I could get a case, the phone fell from 2 feet and shattered like a windshield in a high speed collision. To compound the problem,the screen is glued to the glass, so it is a 270 repair.
Pros: Realistic color, Bright display
Cons: Poor quality, not durable at all
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Not Happy :(
on June 12, 2016
Posted by: smswift82
I had the Galaxy Note 5....which is an older phone and older OS, mind you. This phone is nowhere near the quality of that previous phone. The only reason I "upgraded" was because I lost my phone in the river on a kayaking trip about 3 weeks ago, and had to get a new one. Economically, the only was for anyone to afford one is to "upgrade."
The screen sensitivity is so weird on this phone. Sometimes random parts of the screen will be activated like I have pressed them. But most of the time, the bottom part of the screen is completely unresponsive. I have to press the space bar or return key multiple multiple times before it even registers that I have touched the screen. This makes it next to impossible to type without focusing on the screen completely. It is very time consuming and inefficient.
The camera sucks if the flash is activated. My Note would snap the picture immediately. Not this phone, and not the S6 either. The phone flash will come on....go off....wait for it....wait for it....flash again and pic is taken. Guess what! My subjects thought the first flash was the actual picture, and now they have all moved. "NO! Wait, wait, wait! My stupid phone sucks. That wasn't the picture. Please, get back where you were and pose again....for about 25 seconds before you move so I can try again." Now......I have missed my moment. Thanks Samsung! NOT!
I would NOT recommend this phone, and honestly I would give ANYTHING to go back to my older phone. I wish I had traded this phone in before my "grace period" was over. Now I'm stuck with a terrible phone.
Not happy.
Cons: Poor quality, Did not meet expectations, camera timing, touch screen
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Screen Shatters easily and cost a fortune to replace
on September 16, 2016
Posted by: Zolcsimus
from Utah
Expertise:Expert
I have not found a good use for the Edge whatsoever, also its annoying that nothing protects the phone. The phone itself is fragile, the screen cracks from a little drop, 1 feet high.
I wouldn't recommend the Edge. Buy the S7 instead and put on a good protector.
Samsung should offer to repair within 1 year free of charge the Edge phones. Everyone I know at my workplace who got the Edge all of them got their screen and the back of the phone shattered and cracked.
I wouldn't recommend the Edge. Buy the S7 instead and put on a good protector.
Samsung should offer to repair within 1 year free of charge the Edge phones. Everyone I know at my workplace who got the Edge all of them got their screen and the back of the phone shattered and cracked.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 2, 2017
Posted by: Geek40
from Port richey florida
Expertise:Expert
Switched from a note 4 edge and it is much better, could have a better camera
Pros: Bright display, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy S7 edge
on February 3, 2017
Posted by: wendi1bird
from Sellersburg, IN
Expertise:Intermediate
I had to trade in my other phone because of a recall and was hesitant about replacing it at first, but it was a good choice for me. I love the features of the phone, like having different apps at my fingertips on the edge of the screen so I don't have to scroll through the apps tab to find my favorites. I also have a picture of my granddaughter there so I have a bit of sunshine every time I access the edge!
Pros: Bright display, Realistic color, Lightweight, Built-in speakers
Cons: glass back
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US