Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S7 32GB - Gold Platinum (Verizon)
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 12,972 reviews
5 Stars
10,295
4 Stars
2,189
3 Stars
283
2 Stars
94
1 Star
111
97%of customers recommend this product. 
(
12,404 out of 12,844
)
Customer Reviews for Samsung - Galaxy S7 32GB - Gold Platinum (Verizon)
Customer Rating
5 out of 5
5
Great Design
on September 10, 2016
Posted by: tmcm323774
from New Jersey, USA
Expertise:Expert
Intuitive, sleek and fast. Love the wireless charging as well. Edge menu is great!
Pros: Bright display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
S7 edge NOT water resistent or shatter proof
on April 14, 2016
Posted by: HadHighHopes
from Los Angeles
Expertise:Expert
Considering that my S7 edge is new and has only been activated for 10 days I also bought a protective case and screen protector but that didn't a difference. Samsung claims the phone is shatter proof and water resistant but my device is useless and damaged after dropping it less than one foot in a puddle of water!! 1 ft! I was misled into thinking this phone was less prone to break down but my audio is completely muffled now and sometimes muted with the exception of the speaker but Voice Commands doesn't even work. Very disappointed! The screen is completely shattered and the protective cases for the S7 Edge don't even work because of the design the screen. Don't purchase 
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Glass is weak
on April 20, 2016
Posted by: Lincolna7
from Indianapolis
Expertise:Expert
The bottom right edge of the phone cracked picking it up from my bed the cracking when most of the way up the phone. That seems very odd to me so I expect the phone further and noticed that edge of the screen did not meet with the chassis of the phone most of the way around I put my fingers around the phone and pick up the phone left and right gently and the left side of the screen went black the rest of the phone greenish and spiky looks like an EKG reading
Pros: Lightweight, processing speed
Cons: Poor quality, Did not meet expectations, the screens very fragile and scratches easily, crack right corner by picking up at corner, screen scratchet rubbinng on throw pillow
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Gorilla Glass? I think not
on May 23, 2016
Posted by: beaniebdb
from AL
Expertise:Intermediate
Save your money and find another phone. I accidentally dropped my phone from less than 1.5 feet and the supposed "Gorilla Glass 4" screen cracked. The slick marketing makes it seem that this phone can withstand a lot of abuse without scratching or cracking but that is a lie. Also, after the software update, I continuously receive a pop up on my screen saying an internet connection cannot be found when I am indeed connected to the internet.
Very poor design on this phone. I had a previous S5 that was able to withstand way more than this one and never once showed a blemish or scratch.
Pros: Bright display
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Replacement for my note7
on September 6, 2016
Posted by: wtxrcdog
from Midland, TX, USA
Expertise:Intermediate
This is a great phone but I can't wait to get another note7.
Pros: Bright display, Durable, water resistant
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Phone lasted 3 months
on November 2, 2016
Posted by: Bigagirl
from Denver,Co.
Expertise:Intermediate
I purchased a galaxy S7 phone on 8-11-16.Worked fine up until mid October.Phone finally locked up and was useless..Went to AT&T store,they tried to get it fixed .No luck.Sent me to AT&T DSC center.They tried to re-boot or re-flash it.Also went thru 3 sim cards. No luck.Finally gave me a new (refurbished) phone.My last phone was a galaxy s3.Becoming disatisfied with Samsung products.
Pros: Bright display
Cons: Poor quality
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Water resistant and great features
on January 20, 2017
Posted by: chiang0
from Brooklyn, NY
Expertise:Intermediate
One of the most amazing smartphones on the market with a few amazing features like always on display or call your friend quickly and the best is water resistant.
Pros: Bright display, Realistic color, camera
Cons: Too big
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Samsung Fan
on February 22, 2017
Posted by: Samsungfansince2009
from Menominee, MI 49858, USA
Expertise:Expert
Not happy with the specs and performace of device.
Pros: expandable memory
Cons: Did not meet expectations, Not high def, Poor quality, camera, perfomance, lock screen, auto bright, platform missing turboboost with data and wifi, bluetooth speed is poor, intergrated speaker both ear and loud speaker
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
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