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Customer Reviews Collected from Samsung US |
Samsung - Galaxy S7 32GB - Gold Platinum (Verizon)
Average Customer Rating:
4.7
Rating breakdown 12,972 reviews
5 Stars
10,295
4 Stars
2,189
3 Stars
283
2 Stars
94
1 Star
111
97%of customers recommend this product.
(
12,404 out of
12,844)
Customer Reviews for Samsung - Galaxy S7 32GB - Gold Platinum (Verizon)
Customer Rating
1
Not Happy :(
on June 12, 2016
Posted by: smswift82
I had the Galaxy Note 5....which is an older phone and older OS, mind you. This phone is nowhere near the quality of that previous phone. The only reason I "upgraded" was because I lost my phone in the river on a kayaking trip about 3 weeks ago, and had to get a new one. Economically, the only was for anyone to afford one is to "upgrade."
The screen sensitivity is so weird on this phone. Sometimes random parts of the screen will be activated like I have pressed them. But most of the time, the bottom part of the screen is completely unresponsive. I have to press the space bar or return key multiple multiple times before it even registers that I have touched the screen. This makes it next to impossible to type without focusing on the screen completely. It is very time consuming and inefficient.
The camera sucks if the flash is activated. My Note would snap the picture immediately. Not this phone, and not the S6 either. The phone flash will come on....go off....wait for it....wait for it....flash again and pic is taken. Guess what! My subjects thought the first flash was the actual picture, and now they have all moved. "NO! Wait, wait, wait! My stupid phone sucks. That wasn't the picture. Please, get back where you were and pose again....for about 25 seconds before you move so I can try again." Now......I have missed my moment. Thanks Samsung! NOT!
I would NOT recommend this phone, and honestly I would give ANYTHING to go back to my older phone. I wish I had traded this phone in before my "grace period" was over. Now I'm stuck with a terrible phone.
Not happy.
Cons: Poor quality, Did not meet expectations, camera timing, touch screen
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Screen Shatters easily and cost a fortune to replace
on September 16, 2016
Posted by: Zolcsimus
from Utah
Expertise:Expert
I have not found a good use for the Edge whatsoever, also its annoying that nothing protects the phone. The phone itself is fragile, the screen cracks from a little drop, 1 feet high.
I wouldn't recommend the Edge. Buy the S7 instead and put on a good protector.
Samsung should offer to repair within 1 year free of charge the Edge phones. Everyone I know at my workplace who got the Edge all of them got their screen and the back of the phone shattered and cracked.
I wouldn't recommend the Edge. Buy the S7 instead and put on a good protector.
Samsung should offer to repair within 1 year free of charge the Edge phones. Everyone I know at my workplace who got the Edge all of them got their screen and the back of the phone shattered and cracked.
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 2, 2017
Posted by: Geek40
from Port richey florida
Expertise:Expert
Switched from a note 4 edge and it is much better, could have a better camera
Pros: Bright display, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy S7 edge
on February 3, 2017
Posted by: wendi1bird
from Sellersburg, IN
Expertise:Intermediate
I had to trade in my other phone because of a recall and was hesitant about replacing it at first, but it was a good choice for me. I love the features of the phone, like having different apps at my fingertips on the edge of the screen so I don't have to scroll through the apps tab to find my favorites. I also have a picture of my granddaughter there so I have a bit of sunshine every time I access the edge!
Pros: Bright display, Realistic color, Lightweight, Built-in speakers
Cons: glass back
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Waited a long time for this beautiful phone. Coral blue one. Fantastic.
on February 3, 2017
Posted by: Zebradazzle
Expertise:Intermediate
I love it so far. Very excited about the new color. Have been wanting this for some time now, very hard to get. Love the camera on it as I am a photographer and tired of the junk ones on my previous cell phones. 5 star cell phone :)
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Smartphone! Hands down!!!
on March 25, 2017
Posted by: Rick2070
from New York New York
Expertise:Intermediate
Very quick customer support. If purchased or switched the value does not depreciate. The photos are amazing.
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
Cons: wish it was the same size of the 6 edge or bigger
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone with useful features.
on April 11, 2017
Posted by: Anonymous
from Fair Hill, MD
Expertise:Intermediate
Just upgraded to this phone from an S4, and it was well worth the investment.
The most immediately notable feature is the camera, which has been made easier to use *and* has significantly improved performance, particularly in low light. I'm able to get clear, sharp pictures in a dimly lit living room without having to tweak the camera - just pick up and shoot.
I'm also happy with the addition of easily-accessed slow motion video, since it's super useful for sports.
The second innovation I love is the pop-out drawer on top for the sim & SD card; I've always disliked having to pry the back off my phone and fiddle about near the electronics to access those. I'm a bit ambivalent about not being able to access the battery, but I have several friends who use and love the S7 and they've assured me it's not a problem; and of course that's offset by knowing the phone should be able to hold up to use out-of-doors - something that's important to me since I hike, geocache, and do outdoor dog sports. (I use Otterbox cases, but the phone's built-in resistance to water and dust is a big plus.)
I also really like the split-screen feature and the quick access to recently used apps.
The most immediately notable feature is the camera, which has been made easier to use *and* has significantly improved performance, particularly in low light. I'm able to get clear, sharp pictures in a dimly lit living room without having to tweak the camera - just pick up and shoot.
I'm also happy with the addition of easily-accessed slow motion video, since it's super useful for sports.
The second innovation I love is the pop-out drawer on top for the sim & SD card; I've always disliked having to pry the back off my phone and fiddle about near the electronics to access those. I'm a bit ambivalent about not being able to access the battery, but I have several friends who use and love the S7 and they've assured me it's not a problem; and of course that's offset by knowing the phone should be able to hold up to use out-of-doors - something that's important to me since I hike, geocache, and do outdoor dog sports. (I use Otterbox cases, but the phone's built-in resistance to water and dust is a big plus.)
I also really like the split-screen feature and the quick access to recently used apps.
The only reason I haven't given the phone 5 stars for everything is that I do have the Verizon version, which has had some of the software/UI features removed or hidden.
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers, great camera with outstanding low-light capability
Cons: verizon has removed some software/ui features
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst Phone I've Owned
on July 15, 2017
Posted by: UghDominoes22
Skip this phone. Edge screen makes it more difficult to use. Samsung products generally faulty. I hate my phone and wish I had never bought it.
Cons: Did not meet expectations, Poor quality, edge screen
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US