Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S7 32GB - Gold Platinum (Verizon)
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 12,972 reviews
5 Stars
10,295
4 Stars
2,189
3 Stars
283
2 Stars
94
1 Star
111
97%of customers recommend this product. 
(
12,404 out of 12,844
)
Customer Reviews for Samsung - Galaxy S7 32GB - Gold Platinum (Verizon)
Customer Rating
1 out of 5
1
Not compatible with Plantronics and gobbles up data at an unbelievable rate.
on April 18, 2016
Posted by: Crowbar2996
from Indianapolis
Expertise:Intermediate
DO NOT BUY THIS PHONE. THIS MONTH, MY FIRST MONTH USING THE S7 IT HAS USED MORE THAN 18GB OF DATA. I HAVE ANOTHER WEEK IN MY BILLING CYCLE. MY PLAN IS FOR 15 GB OF DATA. I RELY ON THIS PHONE FOR WORK. NO DATA NO DISPATCHES NO MONEY NO JOB. IT ALSO HAS A COMPATABILITY AS DO THE S5 AND S6 WITH PLANTRONICS VOYAGER AND LEGEND PRO HD HEADSETS. I WILL BE GETTING RID OF THIS PHONE AS SOON AS I FIGURE OUT WHAT I WANT.
Pros: Realistic color, Bright display
Cons: Did not meet expectations, gobbles data, incompatible with some plantronics bluetooth heads
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
2 out of 5
2
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Great ability poor design
on April 22, 2016
Posted by: Kanetowncorceltic
from Spokane, WA
Expertise:Expert
Way to easy to damage sides and back of phone, I don't expect the phone to be invincible but it definitely should be fine to carry in your pocket. Ive only had the phone for less then a week, already it was scratches and sings but haven't dropped it one time! It's all from being in my pocket with some change. I really hope they find a way to resolve the issue it's really upsetting to purchase such an expensive and beautiful phone that gets so easily damaged. Would be nice if samsung would ecxhnge me my S7 edge for a regular S7, VERY unsatisfied PLUS i went to go exchange it at AT&T FOR the s7 regular version and they said they can't take it back because of the slight damage to the phone and I'm within the 14 day exchange policy.
Pros: Realistic color, Bright display
Cons: Did not meet expectations, way to slick, way to easy to damage, pockets will sing and scratch phone, a little to light weight
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
The worst phone ever!
on April 28, 2016
Posted by: Crisreyesu
from Denver, CO, USA
Expertise:Intermediate
I hate this phone. It is the worst phone I've ever had in my life. All video calls with Tango or Skype, fall, produced a horrible sound before shutting down and disconnecting calls.
The screen freezes and I have to restart it, but since the screen is completely black, I have to press the 3 buttons at the same time, It has happened several times!!!
Calls with Whatsapp also constantly hangs up, even though I use an excellent Wifi.
I really prefer my Samsung 5 that this horrible phone!!!
Pros: Bright display
Cons: Poor quality, Did not meet expectations, lousy technology, scrap
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
4 out of 5
4
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Too fragile
on May 15, 2016
Posted by: EMig
from CT
Expertise:Intermediate
I switched to a Galaxy S7 after years of using iphones. It accidentally dropped from a seat and immediately shattered the screen I never had this problem with any of my iphones. Very disappointing specially since this is a very expensive device
Cons: Poor quality
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
too many problems
on June 29, 2016
Posted by: donthaveone1
known issues that havent been fixed. its not what i was expecting
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Waste of money
on July 6, 2016
Posted by: Catkin
from Olympia, WA, USA
Expertise:Intermediate
This phone broke the second day we owned it - do not believe them when they say it has toughened glass. The case shattered, the screen broke and the glass screen protector broke when the back of the case shattered. Buyer beware - if you're going to get it, get a case immediately and don't leave any glass showing.
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Product is not worth and doesnt function
on October 27, 2016
Posted by: smsuguser
from San Jose, CA, USA
Expertise:Expert
Had many issues with the phone started appearing the pink lines on the screen and screen touch and typing keyboard no longer works...Very poor design
Cons: Did not meet expectations, Not high def, Poor quality, too much touch sensitive
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product Galaxy S7 phone has amazing features.
on March 7, 2017
Posted by: Mich3lle
from PR
Expertise:Intermediate
100% Recommended. Love it. I love all the Samsung Galaxys, but this is the best. In love with it.
Pros: Bright display, Realistic color, Durable, Inexpensive, Lightweight, Built-in speakers
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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