Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S7 32GB - Gold Platinum (Verizon)
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 12,972 reviews
5 Stars
10,295
4 Stars
2,189
3 Stars
283
2 Stars
94
1 Star
111
97%of customers recommend this product. 
(
12,404 out of 12,844
)
Customer Reviews for Samsung - Galaxy S7 32GB - Gold Platinum (Verizon)
Customer Rating
4 out of 5
4
Warranty Replacement & Upgrade
on February 17, 2017
Posted by: Dare2Dream
My Galaxy S6 had some issues with the charging port, so AT&T/Asurion upgraded my phone to Galaxy S7. I have to get use to the Gold color but the phone does look nice with my black Otterbein case. The S7 has some nice new features. I have had my new phone for about a week, so I can not say much. I am still learning my phone.
Pros: Bright display, Lightweight, Built-in speakers, sound quality, charging screen
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone
on February 17, 2017
Posted by: 1PinkIslandGirl
from San Antonio, TX, USA
Good phone but bad speakerphone & glass breaks easily. Great for the shower and everything else, except the speakerphone. Conversations on speaker tend to cut in and out.
Don't ever drop this phone without protection. it will crack. It can't be covered enough
OTHERWISE, AMAZING phone.
Pros: Bright display
Cons: speakerphone, glass cover
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I think the battery problem is with more phones than just the S7 Edge
on February 17, 2017
Posted by: Jodijode
from WI
Expertise:Intermediate
I really like Samsung products for the most part, the S7 Galaxy being no exception. I was, however, very disappointed when I upgraded to the S7. From the time I first took it out of the box to charge it, the phone would get so hot you couldn't even hold it. If I played a video, after maybe 30 seconds into it, the phone would start getting extremely hot. It would do the same thing if I tried to play any games, too. Within a matter of a few minutes of playing, the phone was extremely hot. Once it would charge, sometimes it would hold a charge all day, other times it would drain extremely fast. One day I had it at 100%, put it in my purse & 3 hrs later, after not having been used during that time, I pulled my phone out only to find it hot as can be & the battery was down to 25%. Luckily the phone was still under warranty & I was able to exchange it, but I can't honestly say the replacement phone is any better. It doesn't seem to get so hot quite as often but it does still happen. There are also times where it seems like it's not holding the charge as long.
Pros: Bright display, Realistic color, great features
Cons: Did not meet expectations, battery overheats, doesn't always hold a charge, phone no longer comes with a users manual
I would recommend this to a friend!
Features
4 out of 5
4
Performance
2 out of 5
2
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Very disappointed in the phone
on February 20, 2017
Posted by: NascarFan59
from Ohio
Expertise:Intermediate
Had nothing but trouble with my first phone. Got a replacement (factory reconditioned, even though I'm still making payments on a NEW PHONE)!!!!! Already having problems with the second/replacement phone. Unbelievable!!!!
Pros: Lightweight
Cons: Did not meet expectations, Not high def, Poor quality, lags goes back to previous screens., too much to type
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This is a different phone
on February 21, 2017
Posted by: Cosmickid42
from Ca
Expertise:Intermediate
This phone has a lot of meaningless but cool features. I don't know why I would want my phone's edge to blink and pulsate but it does and it's kinda cool. It has a dope camera and cool features to that as well. Great phone all in all.
Pros: Bright display, Realistic color, Durable, Built-in speakers
Cons: too light, case doesn't fully protect phone due to edge scree
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on February 22, 2017
Posted by: CoachDave
from Fruitland Park, FL
Expertise:Expert
can't say enough about this product, other than connects to all samsung products like a champ. Would like to see how it pairs up with new Gear s3 Frontier
Pros: Lightweight, always on display is killer
Cons: battery life could be better
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice phone. Great camera.
on February 22, 2017
Posted by: Kizzy83
from Decatur, IL, USA
Just bought tonight. Taking a little more time to set up than my previous Galaxy phone but, the other features I've used so far are good.
Pros: Bright display, Realistic color, Durable, awesome camera
Cons: fairly expensive, setup quite complicated
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has great features
on February 23, 2017
Posted by: Nesz1
from Shreveport , Louisiana
Expertise:Intermediate
I really like my phone, just wish it came in Windows
Pros: Durable
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
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