Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S7 32GB - Gold Platinum (Verizon)
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 12,972 reviews
5 Stars
10,295
4 Stars
2,189
3 Stars
283
2 Stars
94
1 Star
111
97%of customers recommend this product. 
(
12,404 out of 12,844
)
Customer Reviews for Samsung - Galaxy S7 32GB - Gold Platinum (Verizon)
Customer Rating
2 out of 5
2
too many glithces
on April 3, 2017
Posted by: linhert
from Columbus, OH, USA
Expertise:Intermediate
This phone has been nothing but problems since it was purchased. Half the screen freezes and refuses to work 75% of the time. U have had to reset it numerous times in order to get it to work again.
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
3 out of 5
3
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
drops calls
on April 4, 2017
Posted by: crafty4ever
from Brownsville, TX, USA
Expertise:Intermediate
i have had my new phone for 3 weeks and , drops always drop , have tried being on and off WiFi, and still the same problem . Phone is beautiful but very poor performance . I had a Samsung note four for 2 years and that phone was great.
Pros: Bright display
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Device
on April 4, 2017
Posted by: SoneNYC
from Queens, NY
Expertise:Expert
Awesome phone...I have no issues with it. My S7 Edge runs great; I put in a 120GB SD card & rotate between two cases. The Spigen Case Thin Fit accentuates the shape of the phone & UAG Composite Case is perfect for any type of adventuring.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love my phone!
on April 4, 2017
Posted by: InfancydesignsbyAJ
from Reading, Ma
Expertise:Expert
I received this phone as a replacement for my S6 edge when it's screen spontaneously cracked. I used my phone for everything including running my small business so switching was nerve-wracking. All in all the transition went smoothly, only a few things I would like to point out; apparently the S7 does not have an IR blaster which the S6 did apparently so peel remote won't work on my non-smart TV. Also as much as anyone loves a bigger screen, the phones keep getting bigger and bigger and my small hands aren't growing anytime soon. Some improvements are the quality of the camera, ability to add a SD card, and the sound quality for music.
Pros: Bright display, Lightweight, removable storage
Cons: Too big, no ir blaster
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone rocks
on April 4, 2017
Posted by: kamegon1
from Long Beach, CA, USA
Expertise:Intermediate
I love the versatility of this phone is outstanding. It is very competitive with an Iphone. I will get another, if needed.
Pros: Bright display, Realistic color, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
too small
on April 4, 2017
Posted by: mach3833
from Houston TX
Expertise:Expert
Good phone but the keyboard is too small for me since i was used to a larger Samsung phone. Also is drops the wifi signal even thought I am in my house or office. The headphones that came with the phone never worked so I need to put in a service request. It is easy to transfer info from one phone to another.
Pros: Bright display, Realistic color
Cons: Did not meet expectations, screen and keyboard too small
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
WHY MORE GLASS??
on April 5, 2017
Posted by: nickfdsamifds9afdjsapfdsa
from MN
Expertise:Expert
Obviously smart phones need a glass digitizer, but this phone is inexplicably made **entirely of glass**!! And while the camera disposition is improved since the s6, it still protrudes in a manner that almost guarantees you will break the glass on it. Battery life is slightly improved over the s6, but again insufficient.
Cons: Too big, Poor quality, entirely made of glass
Features
3 out of 5
3
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone
on April 5, 2017
Posted by: Bonkersgrl
from Ny
Expertise:Intermediate
I am an avid galaxy user. The 7 has given me mostly no issues. After having it for 10 months though I've noted it gets quite warm during use at time and battery life has started to decrease.
Pros: Bright display, Lightweight
Cons: hot, batterlife
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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