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Customer Reviews Collected from Samsung US |
Samsung - Galaxy S7 32GB - Gold Platinum (Verizon)
Average Customer Rating:
4.7
Rating breakdown 12,972 reviews
5 Stars
10,295
4 Stars
2,189
3 Stars
283
2 Stars
94
1 Star
111
97%of customers recommend this product.
(
12,404 out of
12,844)
Customer Reviews for Samsung - Galaxy S7 32GB - Gold Platinum (Verizon)
Customer Rating
4
I had a very difficult time with this product..
on March 12, 2018
Posted by: RonMan12
Expertise:Expert
Phone gave me nothing but trouble, no longer alows me to update. phone updates fail no matter what. can no longer access gallery and Samsung cloud crashed every few minutes its terrible and slow!
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers, very efficient device
Cons: Did not meet expectations, Poor quality, could have alot better quality material, phone needs more permission for user administrato
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
hardware issues that samsung ignored
on April 18, 2018
Posted by: heyss
my phone got 3 shadow line across the screen i never dropped the phone so.
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Phone Crashed
on April 18, 2018
Posted by: S7user1
from Idaho, USA
Expertise:Intermediate
Phone used to overheat & crash. Did reset it couple of times over the last 1yr 3 months. Phone completely died on me on 16th April'2018 (Purchase date: 14 Jan 2017) .
Pros: Bright display, Realistic color
Cons: overheats
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
This product is not worth it
on April 19, 2018
Posted by: Kraken
from Natchitoches, LA, USA
Expertise:Intermediate
i have had 2 galaxy S7 phones and both of them have overheated, my most recent one overheated to 167 degrees Fahrenheit and got so hot the back screen cracked, i have now been without a phone for 3 weeks since Samsung has received it and haven't been told when i am getting my phone back. phone is good on performance but overall not worth the purchase.
Date- 4/19/2018
Date- 4/19/2018
Pros: Bright display
Cons: Did not meet expectations, Poor quality, overheating
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
2
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
Battery Issues
on April 28, 2018
Posted by: Drained1
Expertise:Intermediate
After less than 18 months my battery started to drain quickly. I found myself charging it up to 3 times a day and this was with minimal use. HIGHLY DISAPPOINTED !
Cons: Did not meet expectations
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Overall not very good phone
on May 11, 2018
Posted by: Cost
from Chicago
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone was decent for the first year of use but it is not a phone that you would want to hold onto for too long. I know many other people with other types of phone that will last them around 3 years but with the Galaxy S7 my battery life was lasting 3 hours and I had to charge it around 4 times a day. It was absolutely terrible. On top of all that, my phone charger also caught on fire which is absolutely terrifying. I ended up falling asleep on my couch and left in on a table luckily but if I fell asleep on my bed it could've caught fire to my bed sheets. Safety should always be a priority and this is absurd that my house could have been burned down. Other than that, the screen resistance and the water resistance has been reliable but the phone has also slowed down a lot.
Pros: Bright display, Realistic color, Built-in speakers
Cons: Did not meet expectations, Poor quality
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
1
Too fragile
on May 17, 2018
Posted by: 88Steve
from Nc
Expertise:Expert
Broke the phone lcd twice. Screen did not Crack but lcd busted.
Cons: Did not meet expectations, Poor quality, too fragile
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
3
I will always be an iPhone person.
on May 25, 2018
Posted by: REAPER821
from Utah
Expertise:Expert
Ok so I have had an iPhone X for months. Glass just like the samsung. But first day I got my samsung for work I set it down and snap the glass breaks on the back. My iPhone doesn’t have a scratch after weeks of no case. That is not the issue with me though. My issue is that 90 percent of the time the fingerprint scan doesn’t work. The os isn’t as fluid as the iPhone. And it just doesn’t seem as fast. Sorry but I am not a fan of the os or the features. As an engineer it is a bigger deal for me to have functionality than looks. For now I will stick with my iPhone. I do see they are getting better and I started with the first galaxy s1 and have had each one for work. I will never purchase one with my own money.
On the plus side though, they are getting better though. Maybe in a few years I will be a convert but not anytime soon.
On the plus side though, they are getting better though. Maybe in a few years I will be a convert but not anytime soon.
Pros: it was free
Cons: Did not meet expectations, design a better os!
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
3
Written by a customer while visiting Samsung US