I am very happy with the purchase of the phone, but I wish I could update to Oreo. It only allows it to update over wifi, and I don't have an available wifi connection. I have unlimited data, and I don't mind using it for updates.
Phone is surprisingly sturdy and worked great for about a year. Camera pics were great, front and rear. just great phone.
about a year into it things drastically slowed down. i figured something was bogging it down so i did a factory reset. still slow. did a memory/RAM test to find that it was running exceptionally slow. nothing I could fix. I liked the phone but the RAM failing killed it for me.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not very water resistant
on September 11, 2018
Posted by: EMS01
from Miami, FL
Expertise:Intermediate
The phone screen stopped working after being partially submerged in 3" of water for about 20 sec. It certainly didn't live up to 3ft for 30min. The water resistance feature was one of the main reasons I went with Samsung. My S5 seemed to hold up to water much better, as I was able to rinse it off from time to time. However other than this the phone was fine.
Pros: Bright display, Lightweight
Cons: Did not meet expectations
Features
3
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Problems with Software Updates
on September 13, 2018
Posted by: Chikka_Don
I got this phone a few days ago and realized the software still wasn't updated.. I tried to update it but it's not updating..I don't know what's wrong
Been through 3 of these and they don't survive any kind of frontal drop. Tried Otter box and the defender glass protector but both failed due to the curved screen. I love Samsung products but this curved screen is just not durable. Going back to something with a flat screen.
Pros: Bright display
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Great Features workmanship not so great!
on September 21, 2018
Posted by: Chelseysmom76
from Tennessee
Expertise:Expert
Bought this phone a little over a year ago and not long, maybe a week or two after getting had to send in for a new one because the internal unit went out. Now 13 months later the charging port is going out and I paid way to much for this to be happening.. PERIOD!
Features
5
Performance
2
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone, bad battery
on September 26, 2018
Posted by: DoctorD4269
from Dothan, Al
Expertise:Intermediate
I have used this phone for over a year with no problems. I do have a habit of charging my phones when I can and trying to keep them above 50% charge at all times. About 1 month ago, my S7, Verizon phone, was noticeably bloated and warm after 3 hours on charge, using USB cable on computer. (USB 3.0 with plenty of power). Discovered that the battery was over twice the size and the back of the phone had come partially off. I ended up replacing the battery and now use the phone as a backup to my other phone by switching sim cards. Don't know if phone was ever hot but the battery never leaked and the phone works fine.