Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S7 32GB - Gold Platinum (Verizon)
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 12,972 reviews
5 Stars
10,295
4 Stars
2,189
3 Stars
283
2 Stars
94
1 Star
111
97%of customers recommend this product. 
(
12,404 out of 12,844
)
Customer Reviews for Samsung - Galaxy S7 32GB - Gold Platinum (Verizon)
Customer Rating
4 out of 5
4
Fast phone, fragile screen
on March 22, 2016
Posted by: Crys12846
from Nashville tn
Overall the phone is really great. It's fast, I haven't come across any lag at all so far. It fits nice in my hand, not too heavy. The screen is way more fragile though. I upgraded from the galaxy s5 to the s7 edge. Of course, I should have never set my phone face down, but I did it with my old phone so it was out of habit, but when I set it down it cracked the entire screen and the frame. I know what you're thinking, but I didn't drop it, at all. I literally just set it down not even a half inch from the ground. I didn't see one, but it must have sat on a rock or something bc that's what it cracked like. It looks like I dropped it from a two story building. :/ the edge screen is really hard to protect even with a case due to the curve. If you get this phone, get a screen protector, and a good one, don't skimp on the protection to save money like I did. It's not worth the 200 + to fix it when you could have just spent 60 on protecting the thing. :/ like I said, overall a great phone, but if you can deal with the slightly smaller battery go for the plain s7. The edge features were not as useful as I thought.
Pros: Realistic color, Bright display, fast, expandable memory, waterproof (if you don't crack your screen)
Cons: Did not meet expectations, really fragile screen and frame
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on March 22, 2016
Posted by: emperorjj1
from Las Cruces, NM, USA
Expertise:Intermediate
When the s7 was initially announced i wasn't really sold on it to be honest. I had a S5 and when comparing to the S7 the differences didn't seem like it was worth the cost of the phone. When I was thinking about the main differences on paper are the 2k screen, always on display, upgraded specs (CPU, GPU, RAM ect) better camera (on paper), VR option with the GearVR and larger screen/edge panel with the edge (initially i wasn't sold on a larger device). My S5 had a removable battery and great life still, water resistance, fingerprint scanner (even though I never utilized it) and I was still loving the screen quality. Prior to seeing the device i had told myself and some friends that i wasn't going to upgrade.
I went to look at the device in store and they were giving a demo on the GearVR. It was very cool and the pre-order promotion had me sold. I preordered the edge and never looked back.
Upon getting the phone the screen is definitely clearer and better than the S5. To me that was crazy because i have always loved how the S5 looked and really couldn't imagine getting better than that. Samsung definitely hit a homerun with this screen. The camera is really amazing and captures so much detail. Anytime i hear specs or camera features I take it with a grain of salt. I wasn't expecting a better camera and samsung delivered. The edge panel support is still in its infancy but I do use some of the stock features samsung included and one of the 3rd party ones as well. The VR capability with the GearVR is a niche product but it is really cool to use. Like the edge panel its in its infancy and doesn't have a huge amount of apps or games yet but there's still quite a bit of stuff available now.
One of the cons for me initially was the upgrade in screen size. a bigger screen means a bigger device and I personally thought the S5 was perfect size wise. Upon actually touching and feeling the edge its really not that much bigger. The Edge display makes it so the screen is "edge to edge" and they were able to fit the larger screen on a smaller device. Also some of the size comes from length so it isn't hard for me to hold or anything like that. If anyone is holding out due to concerns that its too big of a device i really recommend holding a demo model in person and figuring it out for yourself. It may be too big for your hands but for me it worked out.
Pros: Bright display, gearvr capabilities, 3rd party edge panel support
Cons: not all apps utilize the edge panel notifications
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great phone with minor room for improvement
on March 22, 2016
Posted by: a1999723
from East Lansing, MI, USA
Expertise:Expert
the phone is great, everything is so beautiful. however, some details can be improved: 1, the back panel (made up of glass i assume) is vulnerable to scratches, does not effect use but looks annoying. 2, the edge screen is vulnerable to accidental touches when the device is being held. this problem could be solved with software. 3. some times some system software crash, but should be easily fixed.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: somewhat vulneable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best of all smartphones
on March 23, 2016
Posted by: Jamesb009
from San Jose,CA
Expertise:Intermediate
The edge is the best of all I look at a lot of new one out there and nothing come close with all the new features the memory card I like I tell everyone I know how great this phone is in haven't stop using my new phone thanks for making a great phone
Pros: Lightweight
Cons: to me there is none
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone on the market
on March 23, 2016
Posted by: NavyChief
from Hampton, VA
Expertise:Expert
The Samsung S7 Edge ready went above and beyond. The extra storage alone is a must have. It's water resistant so you can do all sorts of things in different environments and the camera is second to none.
Pros: Realistic color, Bright display, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on March 23, 2016
Posted by: LynFra
from Fontana
Expertise:Intermediate
Absolute love it! Went from a note 4 to s7 edge. No regrets. It's light weight thin great size works great fast love everything about it
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features I love the edge.
on March 23, 2016
Posted by: Xtremegamer
from California
Expertise:Expert
I love the edge feature, but I think both sides would be useful for something else. Instead of one side.
The always on display uses alot of battery, I wish I could control the brightness, and the always in display doesn't show everything.
Other than that, everything is great, the phone is fast, I've been a galexy s fan all my life I love this phone, I would never switch it
Pros: Realistic color, Bright display, Durable, fast., nice design, great camera
Cons: always on display uses lots of battery, always on display brightness can't be controlled, always on display should have more notifications., both edges should have a purpose instead of one.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is much more than a phone!!
on March 23, 2016
Posted by: Thanewguy2002
from Alexandria, Louisiana
I love this device!! It is so much more advanced than the 5 active I had. It takes amazing pictures and video, the sound quality is awesome and the battery life out last any phone I've ever had!!
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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