Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S7 32GB - Gold Platinum (Verizon)
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 12,972 reviews
5 Stars
10,295
4 Stars
2,189
3 Stars
283
2 Stars
94
1 Star
111
97%of customers recommend this product. 
(
12,404 out of 12,844
)
Customer Reviews for Samsung - Galaxy S7 32GB - Gold Platinum (Verizon)
Customer Rating
5 out of 5
5
Great Phone, Touchwiz is getting less intrusive.
on March 25, 2016
Posted by: jhsperc
from Akron, OH
Expertise:Expert
Get rid of Touchwiz and give us faster updates to Google's OS and this phone would be perfect.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: touchwiz
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
gets hot when fast charging on a wireless charger
on March 25, 2016
Posted by: belljs
from florida
Expertise:Intermediate
the phone works fine and I'm happy with its performance..but at times it gets really hot...when downloading or fastcharging wirelessly....I know this bad for the batterys life span so I don't use fast charge.....whenever I restart it I'll get a message....process system isn't responding...whats that?
Pros: Realistic color, Bright display
Cons: gets hot
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Performance!
on March 25, 2016
Posted by: ando3252
from Pocatello, ID
Expertise:Expert
My only complaint is no IR blaster but it is nearly a perfect device otherwise. Great performance, camera, and feel!
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Cool phone
on March 25, 2016
Posted by: Charmiepearl
from Seattle, wa
Expertise:Intermediate
I love this phone. It convinced me to switch from ipnone to samsung.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: the back is plastic
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The cutting Edge
on March 25, 2016
Posted by: Wanderlust62
from Milwaukee, WI
Expertise:Expert
This phone has it all! Beautiful display, great camera, and amazing battery life.
Pros: Realistic color, Bright display
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New android User
on March 25, 2016
Posted by: Gboehl
from Sacramento, CA, USA
Expertise:Intermediate
I have been an Apple Loyalist since the iPhone came out, I made a brief switch (2 weeks) to the galaxy s5 and hated it, went back to iPhone. I recently traded in my 6S for the S7 Edge and i fell in love immediately. Never would i think I would be a Samsung owner let alone one this happy.
The phone is beautiful, the expandable memory and the flow in which the phone performs is awesome and I can't be happier. There is obviously a learning curve however, that is most of the fun.
The only downside, I currently have is with the Battery which seems to be draining very fast, but I'm sure some tweaks to some network settings will fix that right up.
Great job on Converting me Samsung.
Pros: Inexpensive, Realistic color, Bright display, Built-in speakers, Durable, Lightweight
Cons: battery life so far.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Meets All Expectations
on March 25, 2016
Posted by: TheBrando
from Columbus, OH, USA
Expertise:Intermediate
Have owned the phone for a week now and I can say it meets all expectations. Very solid construction with high quality materials. The phone is a bit slippery without a case, but I would prefer that over a plastic phone.
Pros: Realistic color, Lightweight, high quality materials, slim
Cons: slippery, seems fragile
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Lucky Number 7
on March 25, 2016
Posted by: ThomK
from Ohio, USA
Expertise:Expert
I'm glad I waited for the S7 coming from an S4. This is the second Galaxy that I've owned and I'm pleased with it so far.
It's great that Samsung listened to it's customers and brought back the removable storage. So far, I'm very pleased with it.
Unfortunately, the bootloader is locked which certainly puts a damper on things. Between Google, Samsung and Verizon, the phone has far too many aspects beyond the user's control.
GearVR is great although it can't be used with non-Oculus apps such as those made for Google Cardboard.
The GearVR has a 'screen door effect' with the crazy magnification of the lenses. The S7 display should have ample pixels to create a better picture even at 1.5" away.
Every time I turn off my cellular data, I have to hit a consent dialog. Really? How many times to I have to 'accept' it? It's so stupid "Unless you use Wi-Fi, you will not be able to use Internet..." Really, I never new that! I've only been using connected phones for half a decade, that all comes as a real shock to me.
Every time I turn on my GPS, I have to hit a consent dialog.
As much as the carrier wants you to run up your data bill and Google wants you to believe that having all of the radios on all of the time won't really run your battery down: Let me turn those things off without having to root my phone!
There's an app that measures your pulse and blood oxygenation using the built-in light by the camera.
There's nothing that I'm going to say here that's going to stop a person who wants one from getting one and convinces someone who didn't want one to get one. The S7 appears to be a very good phone if not the best (Android) phone out there. I'm glad I waited and we'll see how this phone performs over the next two years!
Pros: Bright display, Lightweight, samsung pay, fingerprint reader
Cons: locked bootloader, dialog box consents
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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