Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S7 32GB - Gold Platinum (Verizon)
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 12,972 reviews
5 Stars
10,295
4 Stars
2,189
3 Stars
283
2 Stars
94
1 Star
111
97%of customers recommend this product. 
(
12,404 out of 12,844
)
Customer Reviews for Samsung - Galaxy S7 32GB - Gold Platinum (Verizon)
Customer Rating
5 out of 5
5
Awesome device
on June 5, 2016
Posted by: Contag1ous
Expertise:Expert
I've had my S7 Edge for about 2 weeks now and I can't put it down. I've always been a Samsung guy, but this phone takes it to another level. The battery life is great, the screen is amazing and the features of the edge keeps me up to date with sports news and scores. It also give me quick access to the apps I use the most.
Pros: Realistic color, Bright display, Built-in speakers, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
great phone
on June 5, 2016
Posted by: mtber
from SW Washington
Expertise:Intermediate
this is a great phone. Screen size, clarity and sharpness is awesome. The speed on both wifi and carrier are some much better than my Note 4. The edge feature is great and extremely functional.
Pros: Bright display, Durable, Lightweight, size
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Product
on June 5, 2016
Posted by: Anonymous
from Baltimore, MD
Expertise:Intermediate
I love my phone, I can not put it down. Great Job!
Pros: Inexpensive
Cons: none
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent products
on June 5, 2016
Posted by: Papa31
from Oklahoma city
Expertise:Intermediate
I currently have several Samsung products 3ea tablets, 3 each phones and find myself wanting nothing but Samsung products. I am more than please with the quality of their products. The Galaxy s7 edge is the best phone every, the more I use the more new items I find that I didn't know it was capable of doing. I really love this phone. I have purchased a galaxy s5 phone for my 10yr old grand daughter and a 10.4 for my 3yr old grandson .....keep it in the family.
Thanks Samsung
Pros: Inexpensive, Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I don't recommend this phone
on June 25, 2016
Posted by: Hazel1Eyes
from Nazareth, Pa
Expertise:Expert
I still think Samsung makes good products however I do not recommend this phone. This phone or maybe I should say the operating system with this phone just has too many problems to list. I've had to different galaxy S7's and so has my husband each one with missing apps. It locks up, things shut down on you, some things don't work the way they're supposed to. Ever since I have this phone,
I just want to smash it. Just my opinion.
Pros: Durable, Lightweight
Cons: Did not meet expectations, get a different phone. even a samsung not this on
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Hesitant at first, but I have no regrets!
on June 6, 2016
Posted by: Dariushep
from Suitland, MD
Expertise:Beginner
I'm an iPhone user, always have been. Recently I encountered a problem with my iPhone that prevented me from using the full capabilities of the phone so I made the switch to the Samsung s7 Edge. Mind you I was very hesitant because my last android device (Moto X2) didn't live up to my expectations, however my edge blew me away! I absolutely love the camera, honestly it's the best darn camera I've seen on any smartphone in the game right now. I also love the cool features like edge display, and being able to perform multiple functions at once. Did I mention that the design is absolutely stylish (I have mine in the gold color option), and the screen display and resolution is out of this world. All my hesitation went out the window the first 5 minutes of using the phone. I absolutely love it, and don't think I'll ever go back to iPhone'software. Samsung you've stolen my heart!
Pros: Realistic color, Bright display, Durable, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not a Happy Camper
on June 6, 2016
Posted by: ANONymous84
from Springfield, Ohio
Expertise:Intermediate
Switched to Galaxy 7 about 2 or 3 weeks ago. The headphone jack is already broken to where the 3.5 plug in falls out. Theirs no retention in the jack and i used it about 4 times to listen to music. If this is any preview of what I can expect with this phone they can have it back to spare myself the frustration and disappointment. Not a happy camper.
Pros: Realistic color, Bright display, Durable
Cons: Poor quality, Did not meet expectations, broken headphone jack within 4 uses in 3 weeks
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Sealed glass case dumb idea
on June 8, 2016
Posted by: Crummy
from San Diego, CA, USA
Expertise:Intermediate
Glass case way too fragile. Have already had to replace phone since glass cracked and can't be replaced. I value ability to replace glass and battery over waterproofing. Nice features, but had to go online to figure out how to use some of them. Still haven't figured out several that I know are included in system. Have to rely on friends and websites.
New features and cameras are good. If phone were more durable, I'd give it much higher rating. Also don't like "planned obsolescence" due inability to replace battery.
Pros: Realistic color, Bright display, Built-in speakers, fingerprint reader
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
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